TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 1 out of 5 by from DO NOT pay for live support! Absolutely abysmal experience from beginning to end. DO NOT waste the $70 to upgrade to live support -- the support reps have no idea what they're doing. I spent an HOUR with one lady who still had no idea what the issue was, another one who would only use her mouse cursor to circle text I could already clearly read on my screen, and another who said, "Oh that? It's just a glitch, ignore it." (It wasn't) The last rep actually solved an issue for me, by only by cutting and pasting a URL from another website. Absolute rubbish
Date published: 2021-02-20
Rated 1 out of 5 by from Free HA HA Free until its time to file. Then 80 dollars total for state and Federal. Will not happen again!
Date published: 2021-02-20
Rated 5 out of 5 by from good simple and nothing to confuse you. easy to work with
Date published: 2021-02-20
Rated 5 out of 5 by from JUST GOTTA LOVE ME SOME TURBO TAX MY ONLY REGRET MY ONLY REGRET IS THAT I SPENT SO MANY YEARS LETTING OTHER PEOPLE AND COMPANIES OVERCHARGE ME AND BASICALLY ROB ME BLINDLY. THOSE DAYS ARE LONG GONE AND TURBO IS HERE TO STAY. YOU CAN'T LOSE WITH TURBO.
Date published: 2021-02-20
Rated 5 out of 5 by from I have used TurboTax for years! It is easy!! Very easy to move through the various sections and allows you to easily edit a make changes. Has excellent help sections.
Date published: 2021-02-20
Rated 4 out of 5 by from Fast and simple Fast and easy to use, don't like that keep asking to upgrade
Date published: 2021-02-20
Rated 4 out of 5 by from great program had a hard time loading CD. have used TT forever! First time efiler.
Date published: 2021-02-20
Rated 5 out of 5 by from Great! Easy to file Federal and State taxes. Great price. Highly recommend.
Date published: 2021-02-20
Rated 1 out of 5 by from Doubling price after pandemic year I have used TurboTax for almost a decade, but I will not be using this service anymore. The prices just go up, and after a very tough year the new cost is just too much of my hard earned money. Very disappointing.
Date published: 2021-02-20
Rated 5 out of 5 by from Very easy and user friendly I was hesitant on using turbo tax; however, this is my 2nd year using them and they are phenomenal. It is very easy to follow along.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13627
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from DO NOT pay for live support! Absolutely abysmal experience from beginning to end. DO NOT waste the $70 to upgrade to live support -- the support reps have no idea what they're doing. I spent an HOUR with one lady who still had no idea what the issue was, another one who would only use her mouse cursor to circle text I could already clearly read on my screen, and another who said, "Oh that? It's just a glitch, ignore it." (It wasn't) The last rep actually solved an issue for me, by only by cutting and pasting a URL from another website. Absolute rubbish
Date published: 2021-02-20
Rated 1 out of 5 by from Free HA HA Free until its time to file. Then 80 dollars total for state and Federal. Will not happen again!
Date published: 2021-02-20
Rated 5 out of 5 by from good simple and nothing to confuse you. easy to work with
Date published: 2021-02-20
Rated 5 out of 5 by from JUST GOTTA LOVE ME SOME TURBO TAX MY ONLY REGRET MY ONLY REGRET IS THAT I SPENT SO MANY YEARS LETTING OTHER PEOPLE AND COMPANIES OVERCHARGE ME AND BASICALLY ROB ME BLINDLY. THOSE DAYS ARE LONG GONE AND TURBO IS HERE TO STAY. YOU CAN'T LOSE WITH TURBO.
Date published: 2021-02-20
Rated 5 out of 5 by from I have used TurboTax for years! It is easy!! Very easy to move through the various sections and allows you to easily edit a make changes. Has excellent help sections.
Date published: 2021-02-20
Rated 4 out of 5 by from Fast and simple Fast and easy to use, don't like that keep asking to upgrade
Date published: 2021-02-20
Rated 4 out of 5 by from great program had a hard time loading CD. have used TT forever! First time efiler.
Date published: 2021-02-20
Rated 5 out of 5 by from Great! Easy to file Federal and State taxes. Great price. Highly recommend.
Date published: 2021-02-20
Rated 1 out of 5 by from Doubling price after pandemic year I have used TurboTax for almost a decade, but I will not be using this service anymore. The prices just go up, and after a very tough year the new cost is just too much of my hard earned money. Very disappointing.
Date published: 2021-02-20
Rated 5 out of 5 by from Very easy and user friendly I was hesitant on using turbo tax; however, this is my 2nd year using them and they are phenomenal. It is very easy to follow along.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13627