TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281565 reviews)
Star ratings are from 2020
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Rated 5 out of 5 by from Mona the professional was incredible Mona took her time and listened to issues and fixed every detail. She was kind, patient, KNOWLEDGEABLE, and above all professional. I give her five stars.
Date published: 2021-02-21
Rated 5 out of 5 by from I used H&R Block for years, and turbotax is better I made the switch to turbotax because I was having problems with H&R Block. I used them for years, and I ran into a problem with year with my taxes. Their customer support was awful and did not understand the problem I was having. I did NOT run into a problem with turbotax. This service is far superior.
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax user for 8+ years! Great experience as always! Easy to understand and answers any questions I have along the way.
Date published: 2021-02-21
Rated 5 out of 5 by from Easy, thorough Easy to use, walks you through everything you need to know, leaves nothing out, great if you already have deductions tallied. Take control of how you file your taxes.
Date published: 2021-02-21
Rated 5 out of 5 by from Easy It was an easy process for my first time. I am happy with the results.
Date published: 2021-02-21
Rated 3 out of 5 by from turbo tax I have used Turbotax for 8 years and find it easy to use. This year I had troubles as the Fed refund amount changed when I started my state forms. Found out that my Fed deductions were changing. Looks like my home interest deduction changed after the Fed review with no explanation. I tried to call for support, but no tech support only tax advice support that must be purchased. VERY frustrating. Finally got it figured out and filed
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is a relief a tax time I was able to do my taxes on my own with little chaos
Date published: 2021-02-21
Rated 5 out of 5 by from Ive used Turbo Tax for years You're The best It was great Thank you for all of your help, the one year I didn't use you I paid a ridiculous amount of taxes.
Date published: 2021-02-21
Rated 5 out of 5 by from Great job They did more than I expected and got me more than I thought I would receive.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is WONDERFUL! I've been using Turbo Tax for many years. It's easy to use and, there are agents ready to assist and I have a peace of mind afterwards. Thanks to knowing that if i made a mistake, Turbo Tax is willing to assist...even if I'm audited!
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13616
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Mona the professional was incredible Mona took her time and listened to issues and fixed every detail. She was kind, patient, KNOWLEDGEABLE, and above all professional. I give her five stars.
Date published: 2021-02-21
Rated 5 out of 5 by from I used H&R Block for years, and turbotax is better I made the switch to turbotax because I was having problems with H&R Block. I used them for years, and I ran into a problem with year with my taxes. Their customer support was awful and did not understand the problem I was having. I did NOT run into a problem with turbotax. This service is far superior.
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax user for 8+ years! Great experience as always! Easy to understand and answers any questions I have along the way.
Date published: 2021-02-21
Rated 5 out of 5 by from Easy, thorough Easy to use, walks you through everything you need to know, leaves nothing out, great if you already have deductions tallied. Take control of how you file your taxes.
Date published: 2021-02-21
Rated 5 out of 5 by from Easy It was an easy process for my first time. I am happy with the results.
Date published: 2021-02-21
Rated 3 out of 5 by from turbo tax I have used Turbotax for 8 years and find it easy to use. This year I had troubles as the Fed refund amount changed when I started my state forms. Found out that my Fed deductions were changing. Looks like my home interest deduction changed after the Fed review with no explanation. I tried to call for support, but no tech support only tax advice support that must be purchased. VERY frustrating. Finally got it figured out and filed
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is a relief a tax time I was able to do my taxes on my own with little chaos
Date published: 2021-02-21
Rated 5 out of 5 by from Ive used Turbo Tax for years You're The best It was great Thank you for all of your help, the one year I didn't use you I paid a ridiculous amount of taxes.
Date published: 2021-02-21
Rated 5 out of 5 by from Great job They did more than I expected and got me more than I thought I would receive.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is WONDERFUL! I've been using Turbo Tax for many years. It's easy to use and, there are agents ready to assist and I have a peace of mind afterwards. Thanks to knowing that if i made a mistake, Turbo Tax is willing to assist...even if I'm audited!
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13616