TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from It's not free They charge you a fee to pay them with your return. They don't tell you this in the beginning.
Date published: 2023-02-15
Rated 5 out of 5 by from Great Experience Whole process was simple, and when I needed help the live experts were amazing.
Date published: 2023-02-15
Rated 5 out of 5 by from TurboTax is easy and simple to use. It was easy to use. Instructions were clear, simple and to the point. Even a caveman can use it.
Date published: 2023-02-15
Rated 5 out of 5 by from Love Turbo Tax Super easy.. less than 30 minutes to complete. Forms downloaded easy
Date published: 2023-02-15
Rated 5 out of 5 by from Great experience I had a great experience with Fred. he was very helpful and cordial.
Date published: 2023-02-15
Rated 3 out of 5 by from Annoying frequent up-selling Turbo Tax does a good job of making routine things simple. However, there is way too much up-selling of their higher-level products. By the time I got to the end, I didn't know how much I would have to pay. I want to focus on my taxes, not their products. I received a coupon in the mail for 30% off for filing before 2/28/23. No place to enter the code. The fee popped up at times through data entry with a discount indicated -- was not clear if my coupon was good -- but no place to enter it to find out. I made a note to try other companies next year.
Date published: 2023-02-15
Rated 5 out of 5 by from Great I've never had any issues, and I've been using turbotax for years. Makes the process super easy!
Date published: 2023-02-15
Rated 4 out of 5 by from Turbo Tax- not perfect, but workable I had a few trouble spots. 1. I wanted to change the amounts on the 1040ES. I could not find where the work pages were to do this. Finally finagled the amounts somewhere. I don't remember where and I'll probably have the same issue next year. 2. When E filing Turbo Tax would not deduct the amount due from the bank account I indicated. I had to pay by credit card, even though there was enough money in the account to cover the amount due.
Date published: 2023-02-15
Rated 5 out of 5 by from TurbTax is so easy! I have used TurboTax for years and they make it so easy to file my taxes, and the peace of mind knowing I have protection is amazing.
Date published: 2023-02-15
Rated 5 out of 5 by from TURBO TAX IS THE BEST!! We have been using Turbo Tax for years and it has always been easy to use and excellent results!
Date published: 2023-02-15
All TurboTax® Offerings Reviews - Page 13612
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from It's not free They charge you a fee to pay them with your return. They don't tell you this in the beginning.
Date published: 2023-02-15
Rated 5 out of 5 by from Great Experience Whole process was simple, and when I needed help the live experts were amazing.
Date published: 2023-02-15
Rated 5 out of 5 by from TurboTax is easy and simple to use. It was easy to use. Instructions were clear, simple and to the point. Even a caveman can use it.
Date published: 2023-02-15
Rated 5 out of 5 by from Love Turbo Tax Super easy.. less than 30 minutes to complete. Forms downloaded easy
Date published: 2023-02-15
Rated 5 out of 5 by from Great experience I had a great experience with Fred. he was very helpful and cordial.
Date published: 2023-02-15
Rated 3 out of 5 by from Annoying frequent up-selling Turbo Tax does a good job of making routine things simple. However, there is way too much up-selling of their higher-level products. By the time I got to the end, I didn't know how much I would have to pay. I want to focus on my taxes, not their products. I received a coupon in the mail for 30% off for filing before 2/28/23. No place to enter the code. The fee popped up at times through data entry with a discount indicated -- was not clear if my coupon was good -- but no place to enter it to find out. I made a note to try other companies next year.
Date published: 2023-02-15
Rated 5 out of 5 by from Great I've never had any issues, and I've been using turbotax for years. Makes the process super easy!
Date published: 2023-02-15
Rated 4 out of 5 by from Turbo Tax- not perfect, but workable I had a few trouble spots. 1. I wanted to change the amounts on the 1040ES. I could not find where the work pages were to do this. Finally finagled the amounts somewhere. I don't remember where and I'll probably have the same issue next year. 2. When E filing Turbo Tax would not deduct the amount due from the bank account I indicated. I had to pay by credit card, even though there was enough money in the account to cover the amount due.
Date published: 2023-02-15
Rated 5 out of 5 by from TurbTax is so easy! I have used TurboTax for years and they make it so easy to file my taxes, and the peace of mind knowing I have protection is amazing.
Date published: 2023-02-15
Rated 5 out of 5 by from TURBO TAX IS THE BEST!! We have been using Turbo Tax for years and it has always been easy to use and excellent results!
Date published: 2023-02-15
All TurboTax® Offerings Reviews - Page 13612