TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Very easy to use I had a problem but it was my fault. I talked to Stephanie, she was very helpful and got me pointed in the right direction.
Date published: 2022-02-26
Rated 1 out of 5 by from Expensive for what it does This will likely be my last year to get TurboTax. Just get an accountant. You with spend a little more, but the way TurboTax does their costs model is just annoying and frustrating. If Credit Karma hadn't sold their tax program to Intuit (Cash App) who promptly made it a piece of crap, I would still be using that. Going to go with a person next year since the only reason I used TT was for the Robinhood import. So sick of how Intuit works.
Date published: 2022-02-26
Rated 4 out of 5 by from Worked Good did want to pay that much. Worked out Okay. The system worked good. No hick ups and everything went through.
Date published: 2022-02-26
Rated 4 out of 5 by from wish i was able to deduck all sails tax paid all went good but i thought i could right off home repair/ remodels
Date published: 2022-02-26
Rated 5 out of 5 by from I enjoyed the help and it was smooth It worked easier than i thought . It was great .!!!!
Date published: 2022-02-26
Rated 5 out of 5 by from Super easy especially with the agent The experience was excellent, honestly. Steve was the best! Made it so easy to understand 10/10
Date published: 2022-02-26
Rated 5 out of 5 by from TurboTax is awesome They are quick fast easy the app is very helpful and they make sure you get your maximum refund
Date published: 2022-02-26
Rated 5 out of 5 by from Great Job My first time filing good experience. Very easy to go through the site !!!!!!
Date published: 2022-02-26
Rated 4 out of 5 by from Good It really helped me file taxes. But it is a little bit expensive.
Date published: 2022-02-26
Rated 4 out of 5 by from Turbo Tax makes Tax filing easy! With the exception of some documents not being ready both Federal and State, I love using turbo tax. Turbo tax will guide you if you are not sure whether you should use the standard deduction or Itemize. For me itemizing was better. Full disclosure, I used to work in a tax office so preparing my own return in not intimidating. You can start your return and take your time as it saves all your work. I have used Turbo Tax for about 7 years now and recommend it.
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 13572
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very easy to use I had a problem but it was my fault. I talked to Stephanie, she was very helpful and got me pointed in the right direction.
Date published: 2022-02-26
Rated 1 out of 5 by from Expensive for what it does This will likely be my last year to get TurboTax. Just get an accountant. You with spend a little more, but the way TurboTax does their costs model is just annoying and frustrating. If Credit Karma hadn't sold their tax program to Intuit (Cash App) who promptly made it a piece of crap, I would still be using that. Going to go with a person next year since the only reason I used TT was for the Robinhood import. So sick of how Intuit works.
Date published: 2022-02-26
Rated 4 out of 5 by from Worked Good did want to pay that much. Worked out Okay. The system worked good. No hick ups and everything went through.
Date published: 2022-02-26
Rated 4 out of 5 by from wish i was able to deduck all sails tax paid all went good but i thought i could right off home repair/ remodels
Date published: 2022-02-26
Rated 5 out of 5 by from I enjoyed the help and it was smooth It worked easier than i thought . It was great .!!!!
Date published: 2022-02-26
Rated 5 out of 5 by from Super easy especially with the agent The experience was excellent, honestly. Steve was the best! Made it so easy to understand 10/10
Date published: 2022-02-26
Rated 5 out of 5 by from TurboTax is awesome They are quick fast easy the app is very helpful and they make sure you get your maximum refund
Date published: 2022-02-26
Rated 5 out of 5 by from Great Job My first time filing good experience. Very easy to go through the site !!!!!!
Date published: 2022-02-26
Rated 4 out of 5 by from Good It really helped me file taxes. But it is a little bit expensive.
Date published: 2022-02-26
Rated 4 out of 5 by from Turbo Tax makes Tax filing easy! With the exception of some documents not being ready both Federal and State, I love using turbo tax. Turbo tax will guide you if you are not sure whether you should use the standard deduction or Itemize. For me itemizing was better. Full disclosure, I used to work in a tax office so preparing my own return in not intimidating. You can start your return and take your time as it saves all your work. I have used Turbo Tax for about 7 years now and recommend it.
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 13572