TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from Turbo Tax User Many Years Turbo Tax is easy to use/navigate. I've used the links explaining items and chatted with tax experts. I always get the answers I need, in a way that is easy to understand. I've never had any issues. I'm always satisfied with my results. I will continue to use this service.
Date published: 2023-02-15
Rated 5 out of 5 by from been using for years we been using turbo tax for 10 yrs my wife actually does them for me.
Date published: 2023-02-15
Rated 4 out of 5 by from Still lots of room for improvement I went back to TurboTax this year after using H&R Block's software last year. Not terribly impressed with that one either. Issues: 1)TurboTax can never seem to find my previous year's returns. Same computer, never messed with file name, just get that no file found message. Even when I can open the files from both TurboTax (2020) and H&R Block (2021), TurboTax cannot find them. Gets really old having to enter all the same info for the same address, same employers, same other info. 2) TurboTax always tells you you get 1 free state filing, but then before I file my only state return, I have to pony up an additional $20. Seriously? Reminded me why I tried H&R Block last year. 3) As you wrap up, TurboTax offers again to provide audit assistance for $45. Sounds great, but not interested. It needs to give you a clear prompt to allow you to decline the service. 4) Prompt the user, or ask if I have a PIN from the IRS. Unless you know where to go in and add the PIN info, it is easy (too easy) to miss. In spirit I love TurboTax, but I only wish Intuit would take a little more time to make the product more intuitive.
Date published: 2023-02-15
Rated 5 out of 5 by from TURBOTAX IS AWESOME! TurboTax has been my only go to for filing taxes ever since I was 18 years old successfully. I recommend the product to anyone because it's so easy to use and guides you all the way through thoroughly.
Date published: 2023-02-15
Rated 5 out of 5 by from Turbo Tax was great I was able to review my taxes with the help of an tax agent which I was able to go over items that I was unsure.
Date published: 2023-02-15
Rated 5 out of 5 by from Turbo Tax has your back! I felt like I had a tax pro alongside the entire time. Even after my taxes were filed, they were rejected and Turbo Tax was right there to help me fix an re-file immediately.
Date published: 2023-02-15
Rated 5 out of 5 by from Brilliant job by Turbo Tax very easy to navigate the website, clear instructions and help when needed
Date published: 2023-02-15
Rated 1 out of 5 by from Shouldn’t have to pay Shouldn’t have to pay an extra fee to pay for this service out of your return.
Date published: 2023-02-15
Rated 4 out of 5 by from Free Simple Return Edition is as Easy as Advertise For me the most important aspect was ease of use and this product delivered that.
Date published: 2023-02-15
Rated 5 out of 5 by from Turbo Tax helped me e-file It took a lot longer than I expected it too, but this was my first time filing for myself. Great service and it was free to do from my couch!
Date published: 2023-02-15
All TurboTax® Offerings Reviews - Page 13563
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax User Many Years Turbo Tax is easy to use/navigate. I've used the links explaining items and chatted with tax experts. I always get the answers I need, in a way that is easy to understand. I've never had any issues. I'm always satisfied with my results. I will continue to use this service.
Date published: 2023-02-15
Rated 5 out of 5 by from been using for years we been using turbo tax for 10 yrs my wife actually does them for me.
Date published: 2023-02-15
Rated 4 out of 5 by from Still lots of room for improvement I went back to TurboTax this year after using H&R Block's software last year. Not terribly impressed with that one either. Issues: 1)TurboTax can never seem to find my previous year's returns. Same computer, never messed with file name, just get that no file found message. Even when I can open the files from both TurboTax (2020) and H&R Block (2021), TurboTax cannot find them. Gets really old having to enter all the same info for the same address, same employers, same other info. 2) TurboTax always tells you you get 1 free state filing, but then before I file my only state return, I have to pony up an additional $20. Seriously? Reminded me why I tried H&R Block last year. 3) As you wrap up, TurboTax offers again to provide audit assistance for $45. Sounds great, but not interested. It needs to give you a clear prompt to allow you to decline the service. 4) Prompt the user, or ask if I have a PIN from the IRS. Unless you know where to go in and add the PIN info, it is easy (too easy) to miss. In spirit I love TurboTax, but I only wish Intuit would take a little more time to make the product more intuitive.
Date published: 2023-02-15
Rated 5 out of 5 by from TURBOTAX IS AWESOME! TurboTax has been my only go to for filing taxes ever since I was 18 years old successfully. I recommend the product to anyone because it's so easy to use and guides you all the way through thoroughly.
Date published: 2023-02-15
Rated 5 out of 5 by from Turbo Tax was great I was able to review my taxes with the help of an tax agent which I was able to go over items that I was unsure.
Date published: 2023-02-15
Rated 5 out of 5 by from Turbo Tax has your back! I felt like I had a tax pro alongside the entire time. Even after my taxes were filed, they were rejected and Turbo Tax was right there to help me fix an re-file immediately.
Date published: 2023-02-15
Rated 5 out of 5 by from Brilliant job by Turbo Tax very easy to navigate the website, clear instructions and help when needed
Date published: 2023-02-15
Rated 1 out of 5 by from Shouldn’t have to pay Shouldn’t have to pay an extra fee to pay for this service out of your return.
Date published: 2023-02-15
Rated 4 out of 5 by from Free Simple Return Edition is as Easy as Advertise For me the most important aspect was ease of use and this product delivered that.
Date published: 2023-02-15
Rated 5 out of 5 by from Turbo Tax helped me e-file It took a lot longer than I expected it too, but this was my first time filing for myself. Great service and it was free to do from my couch!
Date published: 2023-02-15
All TurboTax® Offerings Reviews - Page 13563