TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Great experience with Turbo Tax This is my third year to use Turbo Tax self-employed. It really helped me sort out all of my information and find the best deductions for our hybrid situation of W-2s and 1099s. I plan to use their other software to stay on top of tax and business expenses this year, too. Thanks!
Date published: 2022-04-15
Rated 1 out of 5 by from 2021 Turbo Tax efile rejected numerous times. Your expert help could not resolve. Amount due including fee debited to my visa card before I was aware of return rejection supposedly due to AIG for 2020 not matching IRS records. Turbo Tax efile needs repair and my fee paid for credit card use should be refunded. I ended up having to mail a return and hope IRS matches up my payment.
Date published: 2022-04-15
Rated 5 out of 5 by from Easy to use This software was so easy to use. I did it without assistance.
Date published: 2022-04-15
Rated 5 out of 5 by from SO EASY TO FOLLOW I've been using for years and love how easy and how they guide you if you don't understand an answer.
Date published: 2022-04-15
Rated 1 out of 5 by from Expensive I did all the work and still ended up paying $147 to turbo tax. So much for $56…
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo tax was great for my filing this year!! Turbo tax was great for filing. The only thing I didn't like is that I couldn't speak with someone live when I had questions second guessing my entries. Was having problem trying to find where I put my $500 tax credit for the fire department.
Date published: 2022-04-15
Rated 5 out of 5 by from Live Help The live help was fantastic - and I needed it! Thank you.
Date published: 2022-04-15
Rated 3 out of 5 by from is ok i filed last years tax through Turbo and the IRS says i didnt file
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax is super awesome!! It was a fantastic experience working with TurboTax experts!!
Date published: 2022-04-15
Rated 5 out of 5 by from easy to use Did my taxes yadda, yadda, yadda, got a refund, bought a pie.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1335
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great experience with Turbo Tax This is my third year to use Turbo Tax self-employed. It really helped me sort out all of my information and find the best deductions for our hybrid situation of W-2s and 1099s. I plan to use their other software to stay on top of tax and business expenses this year, too. Thanks!
Date published: 2022-04-15
Rated 1 out of 5 by from 2021 Turbo Tax efile rejected numerous times. Your expert help could not resolve. Amount due including fee debited to my visa card before I was aware of return rejection supposedly due to AIG for 2020 not matching IRS records. Turbo Tax efile needs repair and my fee paid for credit card use should be refunded. I ended up having to mail a return and hope IRS matches up my payment.
Date published: 2022-04-15
Rated 5 out of 5 by from Easy to use This software was so easy to use. I did it without assistance.
Date published: 2022-04-15
Rated 5 out of 5 by from SO EASY TO FOLLOW I've been using for years and love how easy and how they guide you if you don't understand an answer.
Date published: 2022-04-15
Rated 1 out of 5 by from Expensive I did all the work and still ended up paying $147 to turbo tax. So much for $56…
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo tax was great for my filing this year!! Turbo tax was great for filing. The only thing I didn't like is that I couldn't speak with someone live when I had questions second guessing my entries. Was having problem trying to find where I put my $500 tax credit for the fire department.
Date published: 2022-04-15
Rated 5 out of 5 by from Live Help The live help was fantastic - and I needed it! Thank you.
Date published: 2022-04-15
Rated 3 out of 5 by from is ok i filed last years tax through Turbo and the IRS says i didnt file
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax is super awesome!! It was a fantastic experience working with TurboTax experts!!
Date published: 2022-04-15
Rated 5 out of 5 by from easy to use Did my taxes yadda, yadda, yadda, got a refund, bought a pie.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1335