TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from Lots of bugs I have had to resubmit taxes several times due to the app changing my info after I corrected it or refusing to allow me to manually info I do not recommend this
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is great! I've filed with Turbo Tax every year. My father recommended them to me and they have been the best. I will continue to use them for as long as I can.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax Awesome Easy to use and good explanations. Have used Turbo Tax for several years.
Date published: 2021-02-21
Rated 5 out of 5 by from Fast and Easy Information from last year was automatically imported.
Date published: 2021-02-21
Rated 2 out of 5 by from You can't file correctly on all computers I love the program .. have used it for years. For some reason this year in order to actually file the return the links to pay for the filings didn't work. I had to continually go back and forth from 125% display scaling to 150% scaling .. typing in things I could not see ... then hoping it picked up my credit card and personal info correctly . 3 hours with customer support didn't help. They sent me instructions on how to fix .. it didn't work . I may have to try a different program in the future.
Date published: 2021-02-21
Rated 5 out of 5 by from I love turbotax and I love Tiffany It was incredibly easy and when I ran into an issue I was quickly connected to Tiffany who was just the sweetest, kindest, most helpful person I could have ever hoped to encounter.
Date published: 2021-02-21
Rated 5 out of 5 by from great service i had an issue with my state tax return. So I used the live chat and my issue was fixed within the hour. I will definetly use turbotax live again.
Date published: 2021-02-21
Rated 5 out of 5 by from excellent was easy to use and helpful. detailed and double checked everything
Date published: 2021-02-21
Rated 5 out of 5 by from Turbotax is GREAT! It walks you though it all from W2's to home mortgage and child tax credit. It was done and submitted all in the same day. We opt for the tax expert and she walked me through and was patient with all my questions. We have been using TurboTax for the past 3 years and they have gotten us the most so far.
Date published: 2021-02-21
Rated 5 out of 5 by from helpful very helpful to me !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13330
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Lots of bugs I have had to resubmit taxes several times due to the app changing my info after I corrected it or refusing to allow me to manually info I do not recommend this
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is great! I've filed with Turbo Tax every year. My father recommended them to me and they have been the best. I will continue to use them for as long as I can.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax Awesome Easy to use and good explanations. Have used Turbo Tax for several years.
Date published: 2021-02-21
Rated 5 out of 5 by from Fast and Easy Information from last year was automatically imported.
Date published: 2021-02-21
Rated 2 out of 5 by from You can't file correctly on all computers I love the program .. have used it for years. For some reason this year in order to actually file the return the links to pay for the filings didn't work. I had to continually go back and forth from 125% display scaling to 150% scaling .. typing in things I could not see ... then hoping it picked up my credit card and personal info correctly . 3 hours with customer support didn't help. They sent me instructions on how to fix .. it didn't work . I may have to try a different program in the future.
Date published: 2021-02-21
Rated 5 out of 5 by from I love turbotax and I love Tiffany It was incredibly easy and when I ran into an issue I was quickly connected to Tiffany who was just the sweetest, kindest, most helpful person I could have ever hoped to encounter.
Date published: 2021-02-21
Rated 5 out of 5 by from great service i had an issue with my state tax return. So I used the live chat and my issue was fixed within the hour. I will definetly use turbotax live again.
Date published: 2021-02-21
Rated 5 out of 5 by from excellent was easy to use and helpful. detailed and double checked everything
Date published: 2021-02-21
Rated 5 out of 5 by from Turbotax is GREAT! It walks you though it all from W2's to home mortgage and child tax credit. It was done and submitted all in the same day. We opt for the tax expert and she walked me through and was patient with all my questions. We have been using TurboTax for the past 3 years and they have gotten us the most so far.
Date published: 2021-02-21
Rated 5 out of 5 by from helpful very helpful to me !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13330