TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Easy to use and affordable East step by step and great chat option I used twice. Very helpful Thanks TurboTax
Date published: 2022-03-13
Rated 5 out of 5 by from Turbotax is very easy to use Turbo Tax is easy to use and fast. The money spent is well worth it...electronic filing of returns. I have not had any problems in the past
Date published: 2022-03-13
Rated 5 out of 5 by from Turbo Tax is convenient I appreciate being able to do my own taxes, and also being able to receive help when needing.
Date published: 2022-03-13
Rated 5 out of 5 by from I like Turbo tax I have used Turbo Tax for years and find it easy to use and accurate. I used to work for a national Tax Filing Chain and this software is better than what they use.
Date published: 2022-03-13
Rated 1 out of 5 by from Turbo Tax Pricing I have used Turbo Tax for 8 years without any issues or complaints prior to this. However, this year I was forced to pay for the Premier tax level, which is $50 more than what I have paid in the past few years. This occurred towards the end of the process with no other option made available. The services required for premier didn't apply to me, so it was unclear why I had to pay for this.
Date published: 2022-03-13
Rated 4 out of 5 by from Need to have more clarity IRS form was not ready. form supposedly was issued 03/03/2022. Entered all data. Turbotax introduced error in addition in 03/03/2022 form to block E filing. Had to go to forum to determine cause. there was another IRS form not ready, error cleared when that form became available. Why not add message that another Form was to come. Wasted filers time having to research forum.
Date published: 2022-03-13
Rated 5 out of 5 by from Turbo Tax was great! Very easy to use and consultant was very helpful and professional.
Date published: 2022-03-13
Rated 5 out of 5 by from TURBO TAX IS AWESOME AND SO SIMPLE TURBO TAX GUIDES YOU EVERY STEPS OF THE WAY. VERY SIMPLE TO MANEUVER. FAST AND EFFICIENT!
Date published: 2022-03-13
Rated 5 out of 5 by from First time fears averted. It's the first time using TurboTax and as worried as I was filling, Mel made it perfectly painless. Great service from beginning to end.
Date published: 2022-03-13
Rated 5 out of 5 by from Easy to navigate This is our 9th year using Turbo Tax, it asks the questions making sure we don't miss anything.
Date published: 2022-03-13
All TurboTax® Offerings Reviews - Page 13297
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use and affordable East step by step and great chat option I used twice. Very helpful Thanks TurboTax
Date published: 2022-03-13
Rated 5 out of 5 by from Turbotax is very easy to use Turbo Tax is easy to use and fast. The money spent is well worth it...electronic filing of returns. I have not had any problems in the past
Date published: 2022-03-13
Rated 5 out of 5 by from Turbo Tax is convenient I appreciate being able to do my own taxes, and also being able to receive help when needing.
Date published: 2022-03-13
Rated 5 out of 5 by from I like Turbo tax I have used Turbo Tax for years and find it easy to use and accurate. I used to work for a national Tax Filing Chain and this software is better than what they use.
Date published: 2022-03-13
Rated 1 out of 5 by from Turbo Tax Pricing I have used Turbo Tax for 8 years without any issues or complaints prior to this. However, this year I was forced to pay for the Premier tax level, which is $50 more than what I have paid in the past few years. This occurred towards the end of the process with no other option made available. The services required for premier didn't apply to me, so it was unclear why I had to pay for this.
Date published: 2022-03-13
Rated 4 out of 5 by from Need to have more clarity IRS form was not ready. form supposedly was issued 03/03/2022. Entered all data. Turbotax introduced error in addition in 03/03/2022 form to block E filing. Had to go to forum to determine cause. there was another IRS form not ready, error cleared when that form became available. Why not add message that another Form was to come. Wasted filers time having to research forum.
Date published: 2022-03-13
Rated 5 out of 5 by from Turbo Tax was great! Very easy to use and consultant was very helpful and professional.
Date published: 2022-03-13
Rated 5 out of 5 by from TURBO TAX IS AWESOME AND SO SIMPLE TURBO TAX GUIDES YOU EVERY STEPS OF THE WAY. VERY SIMPLE TO MANEUVER. FAST AND EFFICIENT!
Date published: 2022-03-13
Rated 5 out of 5 by from First time fears averted. It's the first time using TurboTax and as worried as I was filling, Mel made it perfectly painless. Great service from beginning to end.
Date published: 2022-03-13
Rated 5 out of 5 by from Easy to navigate This is our 9th year using Turbo Tax, it asks the questions making sure we don't miss anything.
Date published: 2022-03-13
All TurboTax® Offerings Reviews - Page 13297