TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Great experience with turbo tax. Paulette was wonderful helping me with live chat filling out my return. She is a great asset to turbo tax. she showed much patience with my myriad questions. Have been using your service for the last 8 years, and am very well pleased.
Date published: 2022-02-13
Rated 5 out of 5 by from Nice and easy Self explanatory & simple to use. I would recommend everyone to use turbo tax.
Date published: 2022-02-13
Rated 3 out of 5 by from Turbo tax has some problems You did not start out with my income. It started in the middle of the form. I did not want Kredit Karma, but did not know how to refuse it. This years turbotax forms are a lot different than they had been.
Date published: 2022-02-13
Rated 3 out of 5 by from does not give all state exclusions I only wanted to efile federal return and not state because your software does not allow for the state exclusion on ok sch a for pension paid in lieu of social security per commission order 2017-03-21-05
Date published: 2022-02-13
Rated 5 out of 5 by from easy as always my 7th year using turbotax and have never had an issue
Date published: 2022-02-13
Rated 1 out of 5 by from disappointed after over 7 years of use charged for "live" help and did not receive live help. what cost me $70 last year cost $126 to file this year. I will just use a tax service next year, it cost about the same and they can answer my questions about not receiving the covid tax credits. I actually am getting less back this year. Turbo tax keeps going up without the added value. there is no email or chat option bc I don't have time to sit on a phone. thank you
Date published: 2022-02-13
Rated 5 out of 5 by from Great Great great great great great great great great great
Date published: 2022-02-13
Rated 5 out of 5 by from So easy to use. Turbo Tax is so easy to use. I wasn't always sure of the terms used, and the extra windows were very helpful!
Date published: 2022-02-13
Rated 5 out of 5 by from Easy to use I'm thankful Turbo Tax guides me through the tax process and I feel confident at the finish, it's done correctly.
Date published: 2022-02-13
Rated 5 out of 5 by from I love Turbo Tax! Easy to do and not time consuming. I enjoyed using this product.
Date published: 2022-02-13
All TurboTax® Offerings Reviews - Page 13293
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great experience with turbo tax. Paulette was wonderful helping me with live chat filling out my return. She is a great asset to turbo tax. she showed much patience with my myriad questions. Have been using your service for the last 8 years, and am very well pleased.
Date published: 2022-02-13
Rated 5 out of 5 by from Nice and easy Self explanatory & simple to use. I would recommend everyone to use turbo tax.
Date published: 2022-02-13
Rated 3 out of 5 by from Turbo tax has some problems You did not start out with my income. It started in the middle of the form. I did not want Kredit Karma, but did not know how to refuse it. This years turbotax forms are a lot different than they had been.
Date published: 2022-02-13
Rated 3 out of 5 by from does not give all state exclusions I only wanted to efile federal return and not state because your software does not allow for the state exclusion on ok sch a for pension paid in lieu of social security per commission order 2017-03-21-05
Date published: 2022-02-13
Rated 5 out of 5 by from easy as always my 7th year using turbotax and have never had an issue
Date published: 2022-02-13
Rated 1 out of 5 by from disappointed after over 7 years of use charged for "live" help and did not receive live help. what cost me $70 last year cost $126 to file this year. I will just use a tax service next year, it cost about the same and they can answer my questions about not receiving the covid tax credits. I actually am getting less back this year. Turbo tax keeps going up without the added value. there is no email or chat option bc I don't have time to sit on a phone. thank you
Date published: 2022-02-13
Rated 5 out of 5 by from Great Great great great great great great great great great
Date published: 2022-02-13
Rated 5 out of 5 by from So easy to use. Turbo Tax is so easy to use. I wasn't always sure of the terms used, and the extra windows were very helpful!
Date published: 2022-02-13
Rated 5 out of 5 by from Easy to use I'm thankful Turbo Tax guides me through the tax process and I feel confident at the finish, it's done correctly.
Date published: 2022-02-13
Rated 5 out of 5 by from I love Turbo Tax! Easy to do and not time consuming. I enjoyed using this product.
Date published: 2022-02-13
All TurboTax® Offerings Reviews - Page 13293