TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Quick, Easy, understandable! Fourth year for us and Turbo Tax. Look forward to getting the task done with confidence that the current rules apply.
Date published: 2021-02-21
Rated 4 out of 5 by from turbo was complicated somewhat hard to follow in some areas as far as the directions
Date published: 2021-02-21
Rated 5 out of 5 by from turbo tax is awesome they were quick to answer any questions i had and make sure i was satisfied before moving forward
Date published: 2021-02-21
Rated 5 out of 5 by from Simple and Fast I love the way TurboTax is easy and step by step. I did not sign up for the class action lawsuit as I made the choice to accept the fees when I filed my returns. I was never forced to pay, I had the choice of going elsewhere but I prefer to go with what I know and trust.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax 2020 2020 was a great experience. I've been using this service for a while, and I'm happy to see that they keep improving it.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is User Friendly I love using Turbo Tax because it is user friendly. It gives you step by step instructions.
Date published: 2021-02-21
Rated 4 out of 5 by from Mostly good, but a few kinks still to work out The data entry and sequencing of the forms is logical and easy to follow. It all went well for me until I did the state form and then the review. Somewhere along the lines there, Turbo Tax created extraneous forms W2 and 1099-NEC (from prior year). It grossed up figures. I had to use the help feature to learn how to delete forms (in the tools). Secnd, the figure reported in the QIB worksheet is a bit of a mystery. It does not quite agree with the figures reported in box 5 of my forms 1099-DIV. Difference is small, so I let it fly, but there is some voodoo going on here. It would be nice if Turbo Tax would let us click on any figure in the tax forms and show us how it arrived at them.
Date published: 2021-02-21
Rated 5 out of 5 by from Easy I use Turbo tax every year. its Easy! I recommend to everyone
Date published: 2021-02-21
Rated 4 out of 5 by from Turbo Tax quick and easy to use !! This is my 2nd year preparing my own taxes. I like that I can do this myself and do not have to have others to prepare for me. The site is easy to use and tutorial enough with easy instructions on each section. I like that they always have extra help if needed. Thanks for making tax preparation easy to do myself!!
Date published: 2021-02-21
Rated 5 out of 5 by from Awesome Awesome service, friendly and reliable took only 20 mins to finish.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13156
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Quick, Easy, understandable! Fourth year for us and Turbo Tax. Look forward to getting the task done with confidence that the current rules apply.
Date published: 2021-02-21
Rated 4 out of 5 by from turbo was complicated somewhat hard to follow in some areas as far as the directions
Date published: 2021-02-21
Rated 5 out of 5 by from turbo tax is awesome they were quick to answer any questions i had and make sure i was satisfied before moving forward
Date published: 2021-02-21
Rated 5 out of 5 by from Simple and Fast I love the way TurboTax is easy and step by step. I did not sign up for the class action lawsuit as I made the choice to accept the fees when I filed my returns. I was never forced to pay, I had the choice of going elsewhere but I prefer to go with what I know and trust.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax 2020 2020 was a great experience. I've been using this service for a while, and I'm happy to see that they keep improving it.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is User Friendly I love using Turbo Tax because it is user friendly. It gives you step by step instructions.
Date published: 2021-02-21
Rated 4 out of 5 by from Mostly good, but a few kinks still to work out The data entry and sequencing of the forms is logical and easy to follow. It all went well for me until I did the state form and then the review. Somewhere along the lines there, Turbo Tax created extraneous forms W2 and 1099-NEC (from prior year). It grossed up figures. I had to use the help feature to learn how to delete forms (in the tools). Secnd, the figure reported in the QIB worksheet is a bit of a mystery. It does not quite agree with the figures reported in box 5 of my forms 1099-DIV. Difference is small, so I let it fly, but there is some voodoo going on here. It would be nice if Turbo Tax would let us click on any figure in the tax forms and show us how it arrived at them.
Date published: 2021-02-21
Rated 5 out of 5 by from Easy I use Turbo tax every year. its Easy! I recommend to everyone
Date published: 2021-02-21
Rated 4 out of 5 by from Turbo Tax quick and easy to use !! This is my 2nd year preparing my own taxes. I like that I can do this myself and do not have to have others to prepare for me. The site is easy to use and tutorial enough with easy instructions on each section. I like that they always have extra help if needed. Thanks for making tax preparation easy to do myself!!
Date published: 2021-02-21
Rated 5 out of 5 by from Awesome Awesome service, friendly and reliable took only 20 mins to finish.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13156