TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Pretty easy It was nice and easy but towards end when verifying it said there were errors and made me re-enter 90% of the information i already entered and my return dropped $2000. So I had to start all over .
Date published: 2021-02-14
Rated 3 out of 5 by from Cash Donation Deduction not clear I had to enter my cash donation 3X and rejected each time. Finally entered 0 just to get taxes files. Not happy.
Date published: 2021-02-14
Rated 5 out of 5 by from Just Fantastic LIVE HELP IS THE BOMB,but it takes to maney key strokes to DO THIS!!!
Date published: 2021-02-14
Rated 5 out of 5 by from Made it so easy for me I cant say enough how easy and helpful turbo tax is
Date published: 2021-02-14
Rated 5 out of 5 by from Reliable This was the easiest way l could have done my taxes.
Date published: 2021-02-14
Rated 1 out of 5 by from Too much extra It keeps adding premiums additional fees and others. I started with $40 package and ended up 110 at the end (I did the minimum requirement) It did not allow me to go further unless I add the extra stuff. I would be less feel stressed if they let me the true price in the beginning. I would rather go CPA and it was cheaper that way last year. I would go back to my CPA next year even though I just did it with Turbotax.
Date published: 2021-02-14
Rated 4 out of 5 by from too much high fees the website is nice and helps me but it took too many fees from me I have request to make if you can deduct only 50 dollars from my cheque it would be highly appreciated
Date published: 2021-02-14
Rated 5 out of 5 by from Better Every Year For the last few years, I have had difficulty in TurboTax Premier in getting my 1099-MISC information lined up with Schedule E. This year it worked much better in that regard. I've been using TurboTax since God knows when, and I do like it that Intuit regularly publishes updates to the program each year.
Date published: 2021-02-14
Rated 5 out of 5 by from Tami - Expert from Arizona I connected with a live expert and she was incredible, it is my first time doing my taxes and she really helped with my experience
Date published: 2021-02-14
Rated 3 out of 5 by from Turbo Tax- okay I found it lacking this year plus the cost is going up and up every year I file. I did end up purchasing the $100 "help" due to having multiple states, a business, and a big move. Skip it. It is not worth it. I used it twice. The first lady I got was rude and did not even type professionally. I was blown away. The second lady I got was very through and made a difference in my return. I have been using Turbo Tax for 7-8 years. That is why I think it is becoming average.
Date published: 2021-02-14
All TurboTax® Offerings Reviews - Page 13130
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Pretty easy It was nice and easy but towards end when verifying it said there were errors and made me re-enter 90% of the information i already entered and my return dropped $2000. So I had to start all over .
Date published: 2021-02-14
Rated 3 out of 5 by from Cash Donation Deduction not clear I had to enter my cash donation 3X and rejected each time. Finally entered 0 just to get taxes files. Not happy.
Date published: 2021-02-14
Rated 5 out of 5 by from Just Fantastic LIVE HELP IS THE BOMB,but it takes to maney key strokes to DO THIS!!!
Date published: 2021-02-14
Rated 5 out of 5 by from Made it so easy for me I cant say enough how easy and helpful turbo tax is
Date published: 2021-02-14
Rated 5 out of 5 by from Reliable This was the easiest way l could have done my taxes.
Date published: 2021-02-14
Rated 1 out of 5 by from Too much extra It keeps adding premiums additional fees and others. I started with $40 package and ended up 110 at the end (I did the minimum requirement) It did not allow me to go further unless I add the extra stuff. I would be less feel stressed if they let me the true price in the beginning. I would rather go CPA and it was cheaper that way last year. I would go back to my CPA next year even though I just did it with Turbotax.
Date published: 2021-02-14
Rated 4 out of 5 by from too much high fees the website is nice and helps me but it took too many fees from me I have request to make if you can deduct only 50 dollars from my cheque it would be highly appreciated
Date published: 2021-02-14
Rated 5 out of 5 by from Better Every Year For the last few years, I have had difficulty in TurboTax Premier in getting my 1099-MISC information lined up with Schedule E. This year it worked much better in that regard. I've been using TurboTax since God knows when, and I do like it that Intuit regularly publishes updates to the program each year.
Date published: 2021-02-14
Rated 5 out of 5 by from Tami - Expert from Arizona I connected with a live expert and she was incredible, it is my first time doing my taxes and she really helped with my experience
Date published: 2021-02-14
Rated 3 out of 5 by from Turbo Tax- okay I found it lacking this year plus the cost is going up and up every year I file. I did end up purchasing the $100 "help" due to having multiple states, a business, and a big move. Skip it. It is not worth it. I used it twice. The first lady I got was rude and did not even type professionally. I was blown away. The second lady I got was very through and made a difference in my return. I have been using Turbo Tax for 7-8 years. That is why I think it is becoming average.
Date published: 2021-02-14
All TurboTax® Offerings Reviews - Page 13130