TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo tax was awesome Everything was easy and everything had an explanation of what it was. They had all the options of what I needed and I believe I am getting exactly what I deserve for my tax return
Date published: 2021-05-15
Rated 3 out of 5 by from Ok but more confusing than it should be Have used TT for many years. It does not get easier to use. Parts of it are in fact better. But it SEEMS to contradict itself. I had to file an emended return for Fed and St this year and is was very confusing as to which forms to file and whether it even filed my State return electronically or not! good Grief TT ... why can't you make this process straightforward? The State part of the whole things is rough.
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax extremely helpful I have used TurboTax for years and I always love how kind, patient and helpful they are.
Date published: 2021-05-15
Rated 5 out of 5 by from User friendly Very helpful. Will most likely use again. Requirement for this post is too long.
Date published: 2021-05-15
Rated 4 out of 5 by from Hard to fellow Not everyone is technical enough to follow your instructions. I'm a 22 years Turbo user and your improving's are hard to understand, you know what you are doing but we your customers are not wits like you .Getting access to a human being for a query and/or a problem is very difficult to getting one and when reach ones is difficult to understand due to telephone connection such as echoes, volume, etc. I being fortunate to find one to communicate after going through disconnections.
Date published: 2021-05-15
Rated 5 out of 5 by from ITS THE BEST TURBO TAX WAS SO EFFIENT I WILL BE BACK NET YEAR FORSURE
Date published: 2021-05-15
Rated 5 out of 5 by from Thank you TT Doing my taxes was dauting to think about, but i'm not scared of doing them on turbo tax anymore.
Date published: 2021-05-15
Rated 5 out of 5 by from EASY! So Easy and Fast and guided me through every single question I had
Date published: 2021-05-15
Rated 5 out of 5 by from Repeat User for 10+ Years For someone that keeps receipts, TurboTax is a great tool for the self-employed. The add-ons are pretty pricey but if you need it, get it. Friends have used several add-ons because they didn't understand taxation and have benefited greatly. It's a good product if you have no clue what to do. The tax advisor add-on is also helpful if you need the extra help. I'd use them again.
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax is awesome! Once again, I am pleased with how easy and stress-free TurboTax makes it to get my taxes done.
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1313
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax was awesome Everything was easy and everything had an explanation of what it was. They had all the options of what I needed and I believe I am getting exactly what I deserve for my tax return
Date published: 2021-05-15
Rated 3 out of 5 by from Ok but more confusing than it should be Have used TT for many years. It does not get easier to use. Parts of it are in fact better. But it SEEMS to contradict itself. I had to file an emended return for Fed and St this year and is was very confusing as to which forms to file and whether it even filed my State return electronically or not! good Grief TT ... why can't you make this process straightforward? The State part of the whole things is rough.
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax extremely helpful I have used TurboTax for years and I always love how kind, patient and helpful they are.
Date published: 2021-05-15
Rated 5 out of 5 by from User friendly Very helpful. Will most likely use again. Requirement for this post is too long.
Date published: 2021-05-15
Rated 4 out of 5 by from Hard to fellow Not everyone is technical enough to follow your instructions. I'm a 22 years Turbo user and your improving's are hard to understand, you know what you are doing but we your customers are not wits like you .Getting access to a human being for a query and/or a problem is very difficult to getting one and when reach ones is difficult to understand due to telephone connection such as echoes, volume, etc. I being fortunate to find one to communicate after going through disconnections.
Date published: 2021-05-15
Rated 5 out of 5 by from ITS THE BEST TURBO TAX WAS SO EFFIENT I WILL BE BACK NET YEAR FORSURE
Date published: 2021-05-15
Rated 5 out of 5 by from Thank you TT Doing my taxes was dauting to think about, but i'm not scared of doing them on turbo tax anymore.
Date published: 2021-05-15
Rated 5 out of 5 by from EASY! So Easy and Fast and guided me through every single question I had
Date published: 2021-05-15
Rated 5 out of 5 by from Repeat User for 10+ Years For someone that keeps receipts, TurboTax is a great tool for the self-employed. The add-ons are pretty pricey but if you need it, get it. Friends have used several add-ons because they didn't understand taxation and have benefited greatly. It's a good product if you have no clue what to do. The tax advisor add-on is also helpful if you need the extra help. I'd use them again.
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax is awesome! Once again, I am pleased with how easy and stress-free TurboTax makes it to get my taxes done.
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1313