TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281650 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax Makes It Easy My husband has done our taxes for years using Turbo Tax. Sadly, he passed away in 2020 and I had to do the taxes myself this year. Turbo Tax made it easier for me as it pulled information from previous years and guided me along. Since I was nervous about if I had done everything correctly, I spoke with a Turbo Tax expert and she assured me that everything looked good and I was ready to file.
Date published: 2021-02-22
Rated 5 out of 5 by from Easy Tax Filing This is the easiest and less expencive way to file a non complicated tax return. However, if you do have a more complicated one to file they do have an option for a tax expert to guide you through.
Date published: 2021-02-22
Rated 5 out of 5 by from Easy to use I thoroughly enjoyed ability of app. Thank you for all your heard work and efforts. The customer service was superb. great Job!!
Date published: 2021-02-22
Rated 5 out of 5 by from Excellent help from April I could not finish my return due to complications dealing with wash sales. April was a 'god send' - she helped me navigate that complicated field in a step-by-step process that took quite a while!! She did a marvelous job!!!
Date published: 2021-02-22
Rated 5 out of 5 by from Great Program Easy to use, everything is there and I also used David from Turbo tax to make sure it was done right. Highly recommended.
Date published: 2021-02-22
Rated 4 out of 5 by from For convenience Final hidden fees happened to be saved until forms were finalized and ready to be processed. Please make pricing options more available.
Date published: 2021-02-22
Rated 1 out of 5 by from TERRIBLE e-filing instructions!!! Terrible instructions with regards to e-filing! Continually got IRS reject messages because of incorrect AGI or PIN. The AGI is the same as what was on my 2019. The IRS PIN, I made one up as Turbo Tax suggested. I have NEVER filed on line; I have mailed in for the past 48 years! I do NOT have an IRS PIN. Turbo Tax e-filing is terrible!!!! Never again!!!
Date published: 2021-02-22
Rated 5 out of 5 by from Used Turbotax for years and still love it I like everything about Turbotax, except this year it was difficult to read some of the text. It seems too small and to light. Could you please consider changing some of the fonts in the future to help older folks like myself read it more easily? Thank you.
Date published: 2021-02-22
Rated 5 out of 5 by from I like using turbo tax this is my 5th year filing the taxes with turbo tax is simple, easy and they are a great help.
Date published: 2021-02-22
Rated 5 out of 5 by from Super easy and fast Have used many years- always good, never a problem
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 13015
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Makes It Easy My husband has done our taxes for years using Turbo Tax. Sadly, he passed away in 2020 and I had to do the taxes myself this year. Turbo Tax made it easier for me as it pulled information from previous years and guided me along. Since I was nervous about if I had done everything correctly, I spoke with a Turbo Tax expert and she assured me that everything looked good and I was ready to file.
Date published: 2021-02-22
Rated 5 out of 5 by from Easy Tax Filing This is the easiest and less expencive way to file a non complicated tax return. However, if you do have a more complicated one to file they do have an option for a tax expert to guide you through.
Date published: 2021-02-22
Rated 5 out of 5 by from Easy to use I thoroughly enjoyed ability of app. Thank you for all your heard work and efforts. The customer service was superb. great Job!!
Date published: 2021-02-22
Rated 5 out of 5 by from Excellent help from April I could not finish my return due to complications dealing with wash sales. April was a 'god send' - she helped me navigate that complicated field in a step-by-step process that took quite a while!! She did a marvelous job!!!
Date published: 2021-02-22
Rated 5 out of 5 by from Great Program Easy to use, everything is there and I also used David from Turbo tax to make sure it was done right. Highly recommended.
Date published: 2021-02-22
Rated 4 out of 5 by from For convenience Final hidden fees happened to be saved until forms were finalized and ready to be processed. Please make pricing options more available.
Date published: 2021-02-22
Rated 1 out of 5 by from TERRIBLE e-filing instructions!!! Terrible instructions with regards to e-filing! Continually got IRS reject messages because of incorrect AGI or PIN. The AGI is the same as what was on my 2019. The IRS PIN, I made one up as Turbo Tax suggested. I have NEVER filed on line; I have mailed in for the past 48 years! I do NOT have an IRS PIN. Turbo Tax e-filing is terrible!!!! Never again!!!
Date published: 2021-02-22
Rated 5 out of 5 by from Used Turbotax for years and still love it I like everything about Turbotax, except this year it was difficult to read some of the text. It seems too small and to light. Could you please consider changing some of the fonts in the future to help older folks like myself read it more easily? Thank you.
Date published: 2021-02-22
Rated 5 out of 5 by from I like using turbo tax this is my 5th year filing the taxes with turbo tax is simple, easy and they are a great help.
Date published: 2021-02-22
Rated 5 out of 5 by from Super easy and fast Have used many years- always good, never a problem
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 13015