TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from TURBO TAX IS GREAT EASIEST TAX SOFTWARE TO USE. DID TAXES IN RECORD TIME.
Date published: 2022-02-14
Rated 5 out of 5 by from The Greatest!!!!! Fast and accurate. 4 years now with Turbo Tax. The Best Ever!
Date published: 2022-02-14
Rated 5 out of 5 by from amazing Amazing so easy best tax I was able to file taxes for the first time in my life without any trouble and get the refund i deserved
Date published: 2022-02-14
Rated 4 out of 5 by from confusing for 1099nec this is my first time filing a 1099 and it was hard figuring it out.
Date published: 2022-02-14
Rated 4 out of 5 by from Easy to Use TurboTax has been great to use overall. The input points are easy to read and understand. You can take a break as needed or consult and expert. The software explains to you what is going on every step of the way. My only gripe is trying to figure out if your filing is "basic" or not before you get halfway through filing and realize you have to pay $119 to finish what you started. Overall, would use again.
Date published: 2022-02-14
Rated 2 out of 5 by from Convenient but tricked service/package fees added I like the convenience of using it. But it always added additional package fees after checking out. I had to pay $89 for self employed tax or I won't be able to move forward with filing on the website. Then state filing is $39. But additional $44 for premium service benefit was added without being asked after finalizing the filing. At that point, there's no way to go back and change things.
Date published: 2022-02-14
Rated 5 out of 5 by from Is great This is great I like TurboTax so I will use it again and again and again
Date published: 2022-02-14
Rated 4 out of 5 by from Always reliable (but always upselling) I've always liked TurboTax, only once in the past 7 years choosing another company (Credit Karma Tax last year but since it's now CashApp Taxes and trash I'm not doing that again). TurboTax is easy to use, helpful if needing to learn more and always provides me a top shelf return. The only thing I dislike is it literally tries relentlessly to pay for a higher version. I think I was asked about 10 times to upgrade into deluxe, and then into max, it's just obnoxious. But, they do provide the best return and I like the assurances they provide, the audit protection, etc.
Date published: 2022-02-14
Rated 4 out of 5 by from Happy 1st time user It was so easy to navigate and use. It took the anxiety of doing your own taxes and made me feel comfortable adding my information
Date published: 2022-02-14
Rated 5 out of 5 by from easy it was easy to use the turbotax free edition i will be using it in the futuer
Date published: 2022-02-14
All TurboTax® Offerings Reviews - Page 13015
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TURBO TAX IS GREAT EASIEST TAX SOFTWARE TO USE. DID TAXES IN RECORD TIME.
Date published: 2022-02-14
Rated 5 out of 5 by from The Greatest!!!!! Fast and accurate. 4 years now with Turbo Tax. The Best Ever!
Date published: 2022-02-14
Rated 5 out of 5 by from amazing Amazing so easy best tax I was able to file taxes for the first time in my life without any trouble and get the refund i deserved
Date published: 2022-02-14
Rated 4 out of 5 by from confusing for 1099nec this is my first time filing a 1099 and it was hard figuring it out.
Date published: 2022-02-14
Rated 4 out of 5 by from Easy to Use TurboTax has been great to use overall. The input points are easy to read and understand. You can take a break as needed or consult and expert. The software explains to you what is going on every step of the way. My only gripe is trying to figure out if your filing is "basic" or not before you get halfway through filing and realize you have to pay $119 to finish what you started. Overall, would use again.
Date published: 2022-02-14
Rated 2 out of 5 by from Convenient but tricked service/package fees added I like the convenience of using it. But it always added additional package fees after checking out. I had to pay $89 for self employed tax or I won't be able to move forward with filing on the website. Then state filing is $39. But additional $44 for premium service benefit was added without being asked after finalizing the filing. At that point, there's no way to go back and change things.
Date published: 2022-02-14
Rated 5 out of 5 by from Is great This is great I like TurboTax so I will use it again and again and again
Date published: 2022-02-14
Rated 4 out of 5 by from Always reliable (but always upselling) I've always liked TurboTax, only once in the past 7 years choosing another company (Credit Karma Tax last year but since it's now CashApp Taxes and trash I'm not doing that again). TurboTax is easy to use, helpful if needing to learn more and always provides me a top shelf return. The only thing I dislike is it literally tries relentlessly to pay for a higher version. I think I was asked about 10 times to upgrade into deluxe, and then into max, it's just obnoxious. But, they do provide the best return and I like the assurances they provide, the audit protection, etc.
Date published: 2022-02-14
Rated 4 out of 5 by from Happy 1st time user It was so easy to navigate and use. It took the anxiety of doing your own taxes and made me feel comfortable adding my information
Date published: 2022-02-14
Rated 5 out of 5 by from easy it was easy to use the turbotax free edition i will be using it in the futuer
Date published: 2022-02-14
All TurboTax® Offerings Reviews - Page 13015