TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281589 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbotax is on point! I have used turbotax 2 years in a row now, it's so easy to use and the returns are always right on point. I won't use anyone else, TT for life!
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is very user friendly had to start over and asked how to do it. It prompted me on how to. Its very easy to use.
Date published: 2021-02-22
Rated 1 out of 5 by from Cant file on line Because of form 7022 You can not file an E return. And if you cant E file fed return you cant file e file state. Big problem.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo is user friendly and easy to use. Easy step by step. I was able to do it myself and it worked out just fine, thank you.
Date published: 2021-02-22
Rated 4 out of 5 by from easy to use and quick we have easy taxes....this makes it fast. CRAZY FUN!!!!!!
Date published: 2021-02-22
Rated 4 out of 5 by from Turbo Tax is great for simple returns only Your paid services are very expensive I wasn’t expecting it but my return offset the fees so I can’t really complain!
Date published: 2021-02-22
Rated 5 out of 5 by from It's really Turbo.. Very straightforward. Lots of option to fix mistakes. After a few clicks got the answer on what to do if a 1099R number is missing
Date published: 2021-02-22
Rated 5 out of 5 by from Franks Review of Turbotax Basic down to earth application. Loved how simple it was to follow
Date published: 2021-02-22
Rated 3 out of 5 by from Worse each year I have used TurboTax for at least 10 years, except one year when I used H&R Block and was so disappointed, I came back to TurboTax. But I've noticed the last 4 years or so a decrease in quality each year. There are fewer elaborations on each topic, explanations, examples of items, etc. My state tax this year was barely more than the actual form, and I had to search out my state's printed explanation booklet (pdf) to hand-enter the items myself. The things TurboTax calculated automatically from my Federal return (onto my state return) were wrong due to differing rules. Not sure whether I will use it again next year... disappointed.
Date published: 2021-02-22
Rated 5 out of 5 by from Awesome Highly recommend. Quick and easy!!! User friendly!!!
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 13002
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax is on point! I have used turbotax 2 years in a row now, it's so easy to use and the returns are always right on point. I won't use anyone else, TT for life!
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is very user friendly had to start over and asked how to do it. It prompted me on how to. Its very easy to use.
Date published: 2021-02-22
Rated 1 out of 5 by from Cant file on line Because of form 7022 You can not file an E return. And if you cant E file fed return you cant file e file state. Big problem.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo is user friendly and easy to use. Easy step by step. I was able to do it myself and it worked out just fine, thank you.
Date published: 2021-02-22
Rated 4 out of 5 by from easy to use and quick we have easy taxes....this makes it fast. CRAZY FUN!!!!!!
Date published: 2021-02-22
Rated 4 out of 5 by from Turbo Tax is great for simple returns only Your paid services are very expensive I wasn’t expecting it but my return offset the fees so I can’t really complain!
Date published: 2021-02-22
Rated 5 out of 5 by from It's really Turbo.. Very straightforward. Lots of option to fix mistakes. After a few clicks got the answer on what to do if a 1099R number is missing
Date published: 2021-02-22
Rated 5 out of 5 by from Franks Review of Turbotax Basic down to earth application. Loved how simple it was to follow
Date published: 2021-02-22
Rated 3 out of 5 by from Worse each year I have used TurboTax for at least 10 years, except one year when I used H&R Block and was so disappointed, I came back to TurboTax. But I've noticed the last 4 years or so a decrease in quality each year. There are fewer elaborations on each topic, explanations, examples of items, etc. My state tax this year was barely more than the actual form, and I had to search out my state's printed explanation booklet (pdf) to hand-enter the items myself. The things TurboTax calculated automatically from my Federal return (onto my state return) were wrong due to differing rules. Not sure whether I will use it again next year... disappointed.
Date published: 2021-02-22
Rated 5 out of 5 by from Awesome Highly recommend. Quick and easy!!! User friendly!!!
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 13002