TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbotax is great Very easy to navigate, they guide you every step of the way.
Date published: 2022-02-23
Rated 1 out of 5 by from never work i always get rejected and cant fix it and cant delete last years taxes.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo Tax is the BEST! I use Turbo Tax every year. This year I was helped with the most knowledgeable Tax Expert Ever!! She walked me through it all and was very patient and very good at her profession. I know that I will be using Turbo Tax again next tax year!
Date published: 2022-02-23
Rated 5 out of 5 by from everyone should use Turbo Tax did it all online, didnt need any help, TT keeps you engaged and "humorized" during the process and makes everything SO EASY!
Date published: 2022-02-23
Rated 5 out of 5 by from TurboTax is the only way to go. I have used Turbo Tax for years, because to me, it is the best software around. The software is easy to use. I have great confidence in the accuracy of this program.
Date published: 2022-02-23
Rated 1 out of 5 by from Never using turbo tax again Y’all literally keep my information from me how y’all want us to put a phone number and gmail for what ?
Date published: 2022-02-23
Rated 5 out of 5 by from Awesome , Easy Way to do your taxes Super easy ,accurate and done in less than 30 minutes. Just have the paperwork in front of you. Well done !!!
Date published: 2022-02-23
Rated 3 out of 5 by from The experts are great but the tech needs work My live expert was awesome! She was quick to answer questions and help me understand when I was unclear on things. The turbotax app and website on the other hand were constant sources of annoyance. Text message alerts were slow so I had to download the iOS app Very frequently signin on iOS wouldn't work and would just give me a vague unhelpful error My expert and I ran into an annoying issue where she couldn't access my records if I was logged in which meant there were several times where we had to wait an extra day to do something very simple like upload a tax return draft. all in all, if the turbotax website and app were fixed this would have been a much better experience.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo Tax is good value Very easy to follow instructions, clear explanations as the process moves forward, very efficient use of time
Date published: 2022-02-23
Rated 5 out of 5 by from TurboTax is so Easy to use for the Average person Doing taxes with no forms due to side work and my wife's ssdi is easy doing it with TurboTax. If not,there's no way I could do it myself or pay over $400
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 12977
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax is great Very easy to navigate, they guide you every step of the way.
Date published: 2022-02-23
Rated 1 out of 5 by from never work i always get rejected and cant fix it and cant delete last years taxes.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo Tax is the BEST! I use Turbo Tax every year. This year I was helped with the most knowledgeable Tax Expert Ever!! She walked me through it all and was very patient and very good at her profession. I know that I will be using Turbo Tax again next tax year!
Date published: 2022-02-23
Rated 5 out of 5 by from everyone should use Turbo Tax did it all online, didnt need any help, TT keeps you engaged and "humorized" during the process and makes everything SO EASY!
Date published: 2022-02-23
Rated 5 out of 5 by from TurboTax is the only way to go. I have used Turbo Tax for years, because to me, it is the best software around. The software is easy to use. I have great confidence in the accuracy of this program.
Date published: 2022-02-23
Rated 1 out of 5 by from Never using turbo tax again Y’all literally keep my information from me how y’all want us to put a phone number and gmail for what ?
Date published: 2022-02-23
Rated 5 out of 5 by from Awesome , Easy Way to do your taxes Super easy ,accurate and done in less than 30 minutes. Just have the paperwork in front of you. Well done !!!
Date published: 2022-02-23
Rated 3 out of 5 by from The experts are great but the tech needs work My live expert was awesome! She was quick to answer questions and help me understand when I was unclear on things. The turbotax app and website on the other hand were constant sources of annoyance. Text message alerts were slow so I had to download the iOS app Very frequently signin on iOS wouldn't work and would just give me a vague unhelpful error My expert and I ran into an annoying issue where she couldn't access my records if I was logged in which meant there were several times where we had to wait an extra day to do something very simple like upload a tax return draft. all in all, if the turbotax website and app were fixed this would have been a much better experience.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo Tax is good value Very easy to follow instructions, clear explanations as the process moves forward, very efficient use of time
Date published: 2022-02-23
Rated 5 out of 5 by from TurboTax is so Easy to use for the Average person Doing taxes with no forms due to side work and my wife's ssdi is easy doing it with TurboTax. If not,there's no way I could do it myself or pay over $400
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 12977