TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281629 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Thanks turbotax Awesome as usual. Use it every single tax year. Thanks!
Date published: 2021-02-22
Rated 5 out of 5 by from TURBOTAX IS A GAME CHANGER SIMPLE QUICK AND EASY LOVE TURBO TAX! been using turbo tax since 2017 :)
Date published: 2021-02-22
Rated 5 out of 5 by from I use TurboTax every year I've been using TurboTax every year except for one year where I tried H&R Block. I barely got any money back the year I did H&R Block, which is why I never went back. TurboTax makes the process easier since it guides me through how to do it myself, and I don't have to have additional knowledge about filing. No one really teaches you how to do this, so honestly the first time you do it is really intimidating. I was fortunate that TurboTax existed online back then. The idea that you could mess something up unintentionally and then be liable just because you don't understand this stuff is really stressful. I don't see why this isn't taught to kids in high school. It's also nice to have access to people quickly to assist you when something is going wrong when you're trying to file. I did pay extra for that, but I believe it was less than what I would've paid at H&R Block.
Date published: 2021-02-22
Rated 5 out of 5 by from Taxes done with ease I have been using turbo tax for many years. They walk you thru every step, every process and make sure you understand the questions asked. If you don't or need more clarification, they direct you where to go to find it.
Date published: 2021-02-22
Rated 5 out of 5 by from excellent it was quick, easy, reviewed, fixed $ filed$$$$$$$
Date published: 2021-02-22
Rated 4 out of 5 by from Glitches evident this year I've used Turbo Tax Premier for over 8 years, and never had any problem. This year there is some kind of consistent glitch between the federal and state programs. My federal taxes were perfect--I checked the numbers and worksheets--until I was forced into the state tax. There should really be a choice at the beginning of the state tax, and I should be allowed to file just my federal taxes. Currently you have to go through the process of flipping thru the state tax screens to the very end, when you can delete your state tax return. Doing that simple action added over $300 in federal taxes. I swore, deleted EVERYTHING, and restarted. Same result. I used to do taxes for H & R Block, so I could figure out what went wrong, and it was all in the state tax portion (Oregon).
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo tax is great This is my first time filling my own tax return and i think it is great, Saved money by doing it on my own.
Date published: 2021-02-22
Rated 5 out of 5 by from easy experience turbo tax was a great experience filing my taxes! Thank you Turbo Tax!
Date published: 2021-02-22
Rated 5 out of 5 by from Fast and Effective! THE PROCESS IS QUICK AND EASY. THERE IS NO NEED TO STRESS!
Date published: 2021-02-22
Rated 2 out of 5 by from Helpful, but always hidden fees until the end Simple process but always end up surprised with fees at the end of the process. Considering looking elsewhere next year!
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 12949
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Thanks turbotax Awesome as usual. Use it every single tax year. Thanks!
Date published: 2021-02-22
Rated 5 out of 5 by from TURBOTAX IS A GAME CHANGER SIMPLE QUICK AND EASY LOVE TURBO TAX! been using turbo tax since 2017 :)
Date published: 2021-02-22
Rated 5 out of 5 by from I use TurboTax every year I've been using TurboTax every year except for one year where I tried H&R Block. I barely got any money back the year I did H&R Block, which is why I never went back. TurboTax makes the process easier since it guides me through how to do it myself, and I don't have to have additional knowledge about filing. No one really teaches you how to do this, so honestly the first time you do it is really intimidating. I was fortunate that TurboTax existed online back then. The idea that you could mess something up unintentionally and then be liable just because you don't understand this stuff is really stressful. I don't see why this isn't taught to kids in high school. It's also nice to have access to people quickly to assist you when something is going wrong when you're trying to file. I did pay extra for that, but I believe it was less than what I would've paid at H&R Block.
Date published: 2021-02-22
Rated 5 out of 5 by from Taxes done with ease I have been using turbo tax for many years. They walk you thru every step, every process and make sure you understand the questions asked. If you don't or need more clarification, they direct you where to go to find it.
Date published: 2021-02-22
Rated 5 out of 5 by from excellent it was quick, easy, reviewed, fixed $ filed$$$$$$$
Date published: 2021-02-22
Rated 4 out of 5 by from Glitches evident this year I've used Turbo Tax Premier for over 8 years, and never had any problem. This year there is some kind of consistent glitch between the federal and state programs. My federal taxes were perfect--I checked the numbers and worksheets--until I was forced into the state tax. There should really be a choice at the beginning of the state tax, and I should be allowed to file just my federal taxes. Currently you have to go through the process of flipping thru the state tax screens to the very end, when you can delete your state tax return. Doing that simple action added over $300 in federal taxes. I swore, deleted EVERYTHING, and restarted. Same result. I used to do taxes for H & R Block, so I could figure out what went wrong, and it was all in the state tax portion (Oregon).
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo tax is great This is my first time filling my own tax return and i think it is great, Saved money by doing it on my own.
Date published: 2021-02-22
Rated 5 out of 5 by from easy experience turbo tax was a great experience filing my taxes! Thank you Turbo Tax!
Date published: 2021-02-22
Rated 5 out of 5 by from Fast and Effective! THE PROCESS IS QUICK AND EASY. THERE IS NO NEED TO STRESS!
Date published: 2021-02-22
Rated 2 out of 5 by from Helpful, but always hidden fees until the end Simple process but always end up surprised with fees at the end of the process. Considering looking elsewhere next year!
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 12949