TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281629 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from love it Helps me understand all the forms and walks me methodically through filing
Date published: 2021-02-22
Rated 3 out of 5 by from TurboTax is fair as far as use goes. Did not really like having to start over after saving the return then coming back after a couple of hours. Also prior versions had a list of where to go if you wanted to revisit certain areas. Not my best experiencee in ten years plus of using Turbo tax.
Date published: 2021-02-22
Rated 2 out of 5 by from Turbo tax charges are shady First they told me I need to upgrade to a 90$ plan to file my taxes because of the retirement credit. I did not contribute to retirement. When I went in to the plan review they slipped another 100$ of fees on top of the 90$. So I went back and corrected the problem qualifying for free filing. Then they told me I still had to upgrade and the plan is now 60$ so I just went with it. When I went to plan review they charged another 80$ on top of it then charged me ANOTHER 40$ to pay with my refund. Turbo tax is a shady program and this will be my last year filing with them. I'm tired of their garbage.
Date published: 2021-02-22
Rated 5 out of 5 by from Super easy This was the first time that I filed my taxes on my own, and the process was made simple even though I had forms of income other than a W-2.
Date published: 2021-02-22
Rated 5 out of 5 by from LoveTurbo Tax 8 years in a row! Great Service Will continue to use them!
Date published: 2021-02-22
Rated 5 out of 5 by from Very Quick and Easy I’ve been using them for a few years now and like the ease of doing my taxes. I also like being able to access tax experts when I have questions.
Date published: 2021-02-22
Rated 3 out of 5 by from NOT FREE So much for your Advertisement of "File for Free" I filed for $85....
Date published: 2021-02-22
Rated 5 out of 5 by from excellent program ,easy to complete step by step process and ability to back up and make changes. interval tallies is helpful
Date published: 2021-02-22
Rated 4 out of 5 by from 2020 TT Round Some confusion with understanding the TIAA 1099R direct rollover to my active IRA. I figured it out. Missed listing a pension (State Universities Retirement System) that had been filed for the last 6 years. Noticed the charity/donation section has been streamline GREAT!
Date published: 2021-02-22
Rated 5 out of 5 by from so EASY to used I have been using TurboTax for last 5 years. and it has been great. I love the ease of the system's step by step. Thank You
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 12903
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from love it Helps me understand all the forms and walks me methodically through filing
Date published: 2021-02-22
Rated 3 out of 5 by from TurboTax is fair as far as use goes. Did not really like having to start over after saving the return then coming back after a couple of hours. Also prior versions had a list of where to go if you wanted to revisit certain areas. Not my best experiencee in ten years plus of using Turbo tax.
Date published: 2021-02-22
Rated 2 out of 5 by from Turbo tax charges are shady First they told me I need to upgrade to a 90$ plan to file my taxes because of the retirement credit. I did not contribute to retirement. When I went in to the plan review they slipped another 100$ of fees on top of the 90$. So I went back and corrected the problem qualifying for free filing. Then they told me I still had to upgrade and the plan is now 60$ so I just went with it. When I went to plan review they charged another 80$ on top of it then charged me ANOTHER 40$ to pay with my refund. Turbo tax is a shady program and this will be my last year filing with them. I'm tired of their garbage.
Date published: 2021-02-22
Rated 5 out of 5 by from Super easy This was the first time that I filed my taxes on my own, and the process was made simple even though I had forms of income other than a W-2.
Date published: 2021-02-22
Rated 5 out of 5 by from LoveTurbo Tax 8 years in a row! Great Service Will continue to use them!
Date published: 2021-02-22
Rated 5 out of 5 by from Very Quick and Easy I’ve been using them for a few years now and like the ease of doing my taxes. I also like being able to access tax experts when I have questions.
Date published: 2021-02-22
Rated 3 out of 5 by from NOT FREE So much for your Advertisement of "File for Free" I filed for $85....
Date published: 2021-02-22
Rated 5 out of 5 by from excellent program ,easy to complete step by step process and ability to back up and make changes. interval tallies is helpful
Date published: 2021-02-22
Rated 4 out of 5 by from 2020 TT Round Some confusion with understanding the TIAA 1099R direct rollover to my active IRA. I figured it out. Missed listing a pension (State Universities Retirement System) that had been filed for the last 6 years. Noticed the charity/donation section has been streamline GREAT!
Date published: 2021-02-22
Rated 5 out of 5 by from so EASY to used I have been using TurboTax for last 5 years. and it has been great. I love the ease of the system's step by step. Thank You
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 12903