TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from TurboTax shouldn't be necessary Instead of filling out forms and sending them directly to the taxpayer for approval, the IRS fills out the forms, sends them to employers, and asks the taxpayers to replicate the work the IRS has already completed. The reason for that is TurboTax's lobbying. TurboTax creates nothing of value. It is a parasite sucking money out of American taxpayers. In a just world, its employees (yes, you, reading this review) would contribute something productive to the world and could feel pride at their work. Instead, they help this parasitic enterprise.
Date published: 2023-02-16
Rated 5 out of 5 by from Awesome Good easy. Fast. Helpful.. makes it so much better to understand I think.
Date published: 2023-02-16
Rated 5 out of 5 by from Great tax prep service Turbo tax has been a way I’ve done my taxes for years. it’s fast, easy and can be done while sitting in the privacy of my on home. I would recommend it to anyone who has a simple return to file.
Date published: 2023-02-16
Rated 5 out of 5 by from Excellent Service They are there when you need help, and it is easy to use.
Date published: 2023-02-16
Rated 5 out of 5 by from Fast and accurate This is the 8th year I have used Turbo Tax and I have never had a problem. It is always quick and easy.
Date published: 2023-02-16
Rated 5 out of 5 by from Awesome and easy Great service and easy to use. I have used for the last 8 years and will continue to in the future
Date published: 2023-02-16
Rated 1 out of 5 by from Frustrating Very frustrating. Had to call Turbo Tax (TT )support to find the product to buy it. Wasted hours trying to find it on the TT site. The product is great, but your website is extremely poor. Why can't you list the products you have so a customer can choose it!.
Date published: 2023-02-16
Rated 5 out of 5 by from TURBO TAX IS EASY Easy to use and file an amendment! I've used Turbo Tax for years and will continue!
Date published: 2023-02-16
Rated 5 out of 5 by from i love turbotax i have had great experiences filing through turbotax the last few years. The services they offer are very helpful.
Date published: 2023-02-16
Rated 1 out of 5 by from Turbo Tax Sucks Issue with state return not going through and turbo tax did not notify me in any way shape or form that it didn't go through. Once I logged back on to check in it showed it never went through all the way and when trying to get clarification on what the problem one the chat was not helpful and when asking for a person like what I paid for with help I was denied the help and left to figure it out myself. Will not be using turbo tax next year. I let it go when turbo tax dropped the ball with the 2016 and 2017 kansas city earning tax not being taken out correctly and I ended up being served by Kansas city in 2022 for back pay on taxes and turbo tax took no responsibility what so ever. This is too much. I'm not paying for something that I am not getting.
Date published: 2023-02-16
All TurboTax® Offerings Reviews - Page 12903
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from TurboTax shouldn't be necessary Instead of filling out forms and sending them directly to the taxpayer for approval, the IRS fills out the forms, sends them to employers, and asks the taxpayers to replicate the work the IRS has already completed. The reason for that is TurboTax's lobbying. TurboTax creates nothing of value. It is a parasite sucking money out of American taxpayers. In a just world, its employees (yes, you, reading this review) would contribute something productive to the world and could feel pride at their work. Instead, they help this parasitic enterprise.
Date published: 2023-02-16
Rated 5 out of 5 by from Awesome Good easy. Fast. Helpful.. makes it so much better to understand I think.
Date published: 2023-02-16
Rated 5 out of 5 by from Great tax prep service Turbo tax has been a way I’ve done my taxes for years. it’s fast, easy and can be done while sitting in the privacy of my on home. I would recommend it to anyone who has a simple return to file.
Date published: 2023-02-16
Rated 5 out of 5 by from Excellent Service They are there when you need help, and it is easy to use.
Date published: 2023-02-16
Rated 5 out of 5 by from Fast and accurate This is the 8th year I have used Turbo Tax and I have never had a problem. It is always quick and easy.
Date published: 2023-02-16
Rated 5 out of 5 by from Awesome and easy Great service and easy to use. I have used for the last 8 years and will continue to in the future
Date published: 2023-02-16
Rated 1 out of 5 by from Frustrating Very frustrating. Had to call Turbo Tax (TT )support to find the product to buy it. Wasted hours trying to find it on the TT site. The product is great, but your website is extremely poor. Why can't you list the products you have so a customer can choose it!.
Date published: 2023-02-16
Rated 5 out of 5 by from TURBO TAX IS EASY Easy to use and file an amendment! I've used Turbo Tax for years and will continue!
Date published: 2023-02-16
Rated 5 out of 5 by from i love turbotax i have had great experiences filing through turbotax the last few years. The services they offer are very helpful.
Date published: 2023-02-16
Rated 1 out of 5 by from Turbo Tax Sucks Issue with state return not going through and turbo tax did not notify me in any way shape or form that it didn't go through. Once I logged back on to check in it showed it never went through all the way and when trying to get clarification on what the problem one the chat was not helpful and when asking for a person like what I paid for with help I was denied the help and left to figure it out myself. Will not be using turbo tax next year. I let it go when turbo tax dropped the ball with the 2016 and 2017 kansas city earning tax not being taken out correctly and I ended up being served by Kansas city in 2022 for back pay on taxes and turbo tax took no responsibility what so ever. This is too much. I'm not paying for something that I am not getting.
Date published: 2023-02-16
All TurboTax® Offerings Reviews - Page 12903