TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Turbo Tax was great Turbo tax is and always have been great for filing our taxes
Date published: 2021-02-22
Rated 1 out of 5 by from Awful glitches this year Awful glitches and system errors this year that made completing and filing my returns a weeks long, tedious and stressful process. Was told most of the issues rested with the IRS and the fact that "they are doing things differently this year" (whatever that means) and/or "it's a waiting game." I was on hold for hours overall, hung up on and mislead. Errors ended up being on the system side and the state payment glitch. But no one I spoke with bothered to troubleshoot those issues, even when asked to do so after I spent countless hours on the TurboTax Community faq pages and the IRS and CT pages re formset availability. I have used TurboTax for 8 years now and never thought of switching. Next year, I will. Too many other electronic options now available to deal with this kind of nonsense.
Date published: 2021-02-22
Rated 4 out of 5 by from Turbo Tax is good, BUT be careful! Turbo tax does not not ask if you have a PIN issue'd without that number(not everyone gets this number) you can't file your taxes
Date published: 2021-02-22
Rated 5 out of 5 by from I Love TurboTax I have been using TurboTax for nine years now. I love how it simplifies all the tax information. It gives me an explanation of why I do and do not qualify for certain tax breaks. I love their step by step process, it is excellent. And TurboTax stands by their customers. Thank you for helping me receive my stimulus.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is a good tool TurboTax enabled me to file easily, answered most of my questions and took the worry out of the process.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo tax is amazing Turbo taxes methods and ways of helping on the website is great and as a helpdesk worker I couldn’t complain about much
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax Rocks If I can do turbo tax anyone can. Easily guides you from the start to the end with question marks on any and all questions to better understand what is being asked. Thank you for saving me a ton of time taking all my paperwork to someone.
Date published: 2021-02-22
Rated 5 out of 5 by from This woman was amazing ! I love how she was so kind and patient throughout the whole process ! Definitely deserves some recognition for sure !!
Date published: 2021-02-22
Rated 5 out of 5 by from 5/5 First time using turbotax, super simple, easy to file!
Date published: 2021-02-22
Rated 5 out of 5 by from Love using turbo tax I have used turbo tax the last 8 years and really like it. The live expert is great when I have a question.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 12884
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax was great Turbo tax is and always have been great for filing our taxes
Date published: 2021-02-22
Rated 1 out of 5 by from Awful glitches this year Awful glitches and system errors this year that made completing and filing my returns a weeks long, tedious and stressful process. Was told most of the issues rested with the IRS and the fact that "they are doing things differently this year" (whatever that means) and/or "it's a waiting game." I was on hold for hours overall, hung up on and mislead. Errors ended up being on the system side and the state payment glitch. But no one I spoke with bothered to troubleshoot those issues, even when asked to do so after I spent countless hours on the TurboTax Community faq pages and the IRS and CT pages re formset availability. I have used TurboTax for 8 years now and never thought of switching. Next year, I will. Too many other electronic options now available to deal with this kind of nonsense.
Date published: 2021-02-22
Rated 4 out of 5 by from Turbo Tax is good, BUT be careful! Turbo tax does not not ask if you have a PIN issue'd without that number(not everyone gets this number) you can't file your taxes
Date published: 2021-02-22
Rated 5 out of 5 by from I Love TurboTax I have been using TurboTax for nine years now. I love how it simplifies all the tax information. It gives me an explanation of why I do and do not qualify for certain tax breaks. I love their step by step process, it is excellent. And TurboTax stands by their customers. Thank you for helping me receive my stimulus.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is a good tool TurboTax enabled me to file easily, answered most of my questions and took the worry out of the process.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo tax is amazing Turbo taxes methods and ways of helping on the website is great and as a helpdesk worker I couldn’t complain about much
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax Rocks If I can do turbo tax anyone can. Easily guides you from the start to the end with question marks on any and all questions to better understand what is being asked. Thank you for saving me a ton of time taking all my paperwork to someone.
Date published: 2021-02-22
Rated 5 out of 5 by from This woman was amazing ! I love how she was so kind and patient throughout the whole process ! Definitely deserves some recognition for sure !!
Date published: 2021-02-22
Rated 5 out of 5 by from 5/5 First time using turbotax, super simple, easy to file!
Date published: 2021-02-22
Rated 5 out of 5 by from Love using turbo tax I have used turbo tax the last 8 years and really like it. The live expert is great when I have a question.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 12884