TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from Every year trying to double tax ESPP TurboTax needs to improve its detection of ESPP discounts reported as income on W2. The manual entry required after submitting the 1099 makes it very likely someone will get double taxed if not paying attention. It is absolutely not obvious where to submit the adjustment. Could be thousands of dollars of overpaying taxes. This makes me feel like I am really doing the taxes on my own and I can't trust turbo tax to help me save on my taxes. It's the disappointment I have every year with this software.
Date published: 2021-02-22
Rated 5 out of 5 by from Recommend to anyone I love Turbo Tax. It is easy to complete and file. Have used them for years
Date published: 2021-02-22
Rated 3 out of 5 by from Don't like new changes I usually file Turbotax free, it didn't give that option this time. Either I'm losing my mind, or turbotax is using foreign language because in several places I had to select more info to understand what that block content was and if I qualified for it.
Date published: 2021-02-22
Rated 5 out of 5 by from Easy to Use and Questions Answered As always, TurboTax is easy to use. You don't have to know the complexity of tax forms to use it. I also had several questions related to COVID and other things, that were answered by the program
Date published: 2021-02-22
Rated 5 out of 5 by from Amazing Really easy to navigate through each step. Am quite happy with the outcome.
Date published: 2021-02-22
Rated 5 out of 5 by from Always awesome!! I only come here for my returns I will never go any where but here! Always helpful!!
Date published: 2021-02-22
Rated 5 out of 5 by from Simple and easy! I have used TB for years, back before online and having to purchase the CD. I will continue for the foreseeable future.
Date published: 2021-02-22
Rated 5 out of 5 by from Great platform to file on I once spent 2 hours filing in person with a tax pro, but walked out when they told me how much it would cost me to file. I finished on Turbo tax in 30 minutes for about 1/5 the cost, and still got the same refund amount.
Date published: 2021-02-22
Rated 5 out of 5 by from Awesome Experience I had an awesome experience with turbo tax! Not only do they guide you step by step, i was able to put in a code and my whole W-2 was uploaded. I'm just having a problem with the IRS accepting them but it has nothing to do with Turbo Tax! I will definitely be using them for the unforeseeable future and you should too!
Date published: 2021-02-22
Rated 5 out of 5 by from easy and amazing This by far the best tool to file!!! Easy and fast!
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 12874
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Every year trying to double tax ESPP TurboTax needs to improve its detection of ESPP discounts reported as income on W2. The manual entry required after submitting the 1099 makes it very likely someone will get double taxed if not paying attention. It is absolutely not obvious where to submit the adjustment. Could be thousands of dollars of overpaying taxes. This makes me feel like I am really doing the taxes on my own and I can't trust turbo tax to help me save on my taxes. It's the disappointment I have every year with this software.
Date published: 2021-02-22
Rated 5 out of 5 by from Recommend to anyone I love Turbo Tax. It is easy to complete and file. Have used them for years
Date published: 2021-02-22
Rated 3 out of 5 by from Don't like new changes I usually file Turbotax free, it didn't give that option this time. Either I'm losing my mind, or turbotax is using foreign language because in several places I had to select more info to understand what that block content was and if I qualified for it.
Date published: 2021-02-22
Rated 5 out of 5 by from Easy to Use and Questions Answered As always, TurboTax is easy to use. You don't have to know the complexity of tax forms to use it. I also had several questions related to COVID and other things, that were answered by the program
Date published: 2021-02-22
Rated 5 out of 5 by from Amazing Really easy to navigate through each step. Am quite happy with the outcome.
Date published: 2021-02-22
Rated 5 out of 5 by from Always awesome!! I only come here for my returns I will never go any where but here! Always helpful!!
Date published: 2021-02-22
Rated 5 out of 5 by from Simple and easy! I have used TB for years, back before online and having to purchase the CD. I will continue for the foreseeable future.
Date published: 2021-02-22
Rated 5 out of 5 by from Great platform to file on I once spent 2 hours filing in person with a tax pro, but walked out when they told me how much it would cost me to file. I finished on Turbo tax in 30 minutes for about 1/5 the cost, and still got the same refund amount.
Date published: 2021-02-22
Rated 5 out of 5 by from Awesome Experience I had an awesome experience with turbo tax! Not only do they guide you step by step, i was able to put in a code and my whole W-2 was uploaded. I'm just having a problem with the IRS accepting them but it has nothing to do with Turbo Tax! I will definitely be using them for the unforeseeable future and you should too!
Date published: 2021-02-22
Rated 5 out of 5 by from easy and amazing This by far the best tool to file!!! Easy and fast!
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 12874