TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by
Turbo Tax Software Glitch from
Some Fields cannot be entered with data
On the MO-1041, under the Preparers Information, the software would not allow me to enter the date or the phone number. This problem caused TurboTax to not allow me to efile, thereofre, I had to print and mail. Hopefully, Turbo Tax can fix this glitch for next year. Thank you
Date published: 2022-02-28
Rated 1 out of 5 by
jblowy from
hated it
i did everything and had to pay for everything. waste of time
Date published: 2022-02-28
Rated 5 out of 5 by
Hlaw96 from
Simple and helpful!
It is always a smooth process. It's quick and simple!
Date published: 2022-02-28
Rated 5 out of 5 by
William0210 from
Great
Great customer service and was very helpful with with my e file
Date published: 2022-02-28
Rated 4 out of 5 by
Harleym2018 from
Good, but with a glitch.
Everything went smoothly - until Form 1099-R. My two 1099Rs showed a blank Box 16 State Distribution. The directions were less than clear on how to handle in order to process successfully, and blocked filing of return. Customer Service, Jennifer, researched and found a solution to proceed, viz., populating Box 16 with the figure from Box 1 Gross Distribution. After that, the forms passed final review, and I was able to file return. Many thanks to Jennifer for a job well done!
Date published: 2022-02-28
Rated 5 out of 5 by
Adelina Beth from
Turbo Tax is Always the Best!
I appreciate all the questions Turbo Tax asks to ensure I get all the right forms and the rest results.
Date published: 2022-02-28
Rated 5 out of 5 by
tabitha717 from
returning
this is my 8th year using turbo tax. I am very pleased with service. the format is simple to follow and easy to complete.
Date published: 2022-02-28
Rated 4 out of 5 by
Mom of 7 from
Difficult Process made easier
Lots of things go into taxes, Turbo taxes makes it easier to figure out what is needed.
Date published: 2022-02-28
Rated 5 out of 5 by
Gravy24 from
TurboTax is really easy to use it's pretty awesome
Easy to use and help is there if you need it. I would reffer to anyone.
Date published: 2022-02-28
Rated 5 out of 5 by
Scrap Iron from
Great
Great . Easy to use Made doing my taxes almost fun
All TurboTax® Offerings Reviews - Page 12873
Date published: 2022-02-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Turbo Tax Software Glitch from
Some Fields cannot be entered with data
On the MO-1041, under the Preparers Information, the software would not allow me to enter the date or the phone number. This problem caused TurboTax to not allow me to efile, thereofre, I had to print and mail. Hopefully, Turbo Tax can fix this glitch for next year. Thank you
Date published: 2022-02-28
Rated 1 out of 5 by
jblowy from
hated it
i did everything and had to pay for everything. waste of time
Date published: 2022-02-28
Rated 5 out of 5 by
Hlaw96 from
Simple and helpful!
It is always a smooth process. It's quick and simple!
Date published: 2022-02-28
Rated 5 out of 5 by
William0210 from
Great
Great customer service and was very helpful with with my e file
Date published: 2022-02-28
Rated 4 out of 5 by
Harleym2018 from
Good, but with a glitch.
Everything went smoothly - until Form 1099-R. My two 1099Rs showed a blank Box 16 State Distribution. The directions were less than clear on how to handle in order to process successfully, and blocked filing of return. Customer Service, Jennifer, researched and found a solution to proceed, viz., populating Box 16 with the figure from Box 1 Gross Distribution. After that, the forms passed final review, and I was able to file return. Many thanks to Jennifer for a job well done!
Date published: 2022-02-28
Rated 5 out of 5 by
Adelina Beth from
Turbo Tax is Always the Best!
I appreciate all the questions Turbo Tax asks to ensure I get all the right forms and the rest results.
Date published: 2022-02-28
Rated 5 out of 5 by
tabitha717 from
returning
this is my 8th year using turbo tax. I am very pleased with service. the format is simple to follow and easy to complete.
Date published: 2022-02-28
Rated 4 out of 5 by
Mom of 7 from
Difficult Process made easier
Lots of things go into taxes, Turbo taxes makes it easier to figure out what is needed.
Date published: 2022-02-28
Rated 5 out of 5 by
Gravy24 from
TurboTax is really easy to use it's pretty awesome
Easy to use and help is there if you need it. I would reffer to anyone.
Date published: 2022-02-28
Rated 5 out of 5 by
Scrap Iron from
Great
Great . Easy to use Made doing my taxes almost fun
All TurboTax® Offerings Reviews - Page 12873
Date published: 2022-02-28