TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from Some Fields cannot be entered with data On the MO-1041, under the Preparers Information, the software would not allow me to enter the date or the phone number. This problem caused TurboTax to not allow me to efile, thereofre, I had to print and mail. Hopefully, Turbo Tax can fix this glitch for next year. Thank you
Date published: 2022-02-28
Rated 1 out of 5 by from hated it i did everything and had to pay for everything. waste of time
Date published: 2022-02-28
Rated 5 out of 5 by from Simple and helpful! It is always a smooth process. It's quick and simple!
Date published: 2022-02-28
Rated 5 out of 5 by from Great Great customer service and was very helpful with with my e file
Date published: 2022-02-28
Rated 4 out of 5 by from Good, but with a glitch. Everything went smoothly - until Form 1099-R. My two 1099Rs showed a blank Box 16 State Distribution. The directions were less than clear on how to handle in order to process successfully, and blocked filing of return. Customer Service, Jennifer, researched and found a solution to proceed, viz., populating Box 16 with the figure from Box 1 Gross Distribution. After that, the forms passed final review, and I was able to file return. Many thanks to Jennifer for a job well done!
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is Always the Best! I appreciate all the questions Turbo Tax asks to ensure I get all the right forms and the rest results.
Date published: 2022-02-28
Rated 5 out of 5 by from returning this is my 8th year using turbo tax. I am very pleased with service. the format is simple to follow and easy to complete.
Date published: 2022-02-28
Rated 4 out of 5 by from Difficult Process made easier Lots of things go into taxes, Turbo taxes makes it easier to figure out what is needed.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is really easy to use it's pretty awesome Easy to use and help is there if you need it. I would reffer to anyone.
Date published: 2022-02-28
Rated 5 out of 5 by from Great Great . Easy to use Made doing my taxes almost fun
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 12873
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Some Fields cannot be entered with data On the MO-1041, under the Preparers Information, the software would not allow me to enter the date or the phone number. This problem caused TurboTax to not allow me to efile, thereofre, I had to print and mail. Hopefully, Turbo Tax can fix this glitch for next year. Thank you
Date published: 2022-02-28
Rated 1 out of 5 by from hated it i did everything and had to pay for everything. waste of time
Date published: 2022-02-28
Rated 5 out of 5 by from Simple and helpful! It is always a smooth process. It's quick and simple!
Date published: 2022-02-28
Rated 5 out of 5 by from Great Great customer service and was very helpful with with my e file
Date published: 2022-02-28
Rated 4 out of 5 by from Good, but with a glitch. Everything went smoothly - until Form 1099-R. My two 1099Rs showed a blank Box 16 State Distribution. The directions were less than clear on how to handle in order to process successfully, and blocked filing of return. Customer Service, Jennifer, researched and found a solution to proceed, viz., populating Box 16 with the figure from Box 1 Gross Distribution. After that, the forms passed final review, and I was able to file return. Many thanks to Jennifer for a job well done!
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is Always the Best! I appreciate all the questions Turbo Tax asks to ensure I get all the right forms and the rest results.
Date published: 2022-02-28
Rated 5 out of 5 by from returning this is my 8th year using turbo tax. I am very pleased with service. the format is simple to follow and easy to complete.
Date published: 2022-02-28
Rated 4 out of 5 by from Difficult Process made easier Lots of things go into taxes, Turbo taxes makes it easier to figure out what is needed.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is really easy to use it's pretty awesome Easy to use and help is there if you need it. I would reffer to anyone.
Date published: 2022-02-28
Rated 5 out of 5 by from Great Great . Easy to use Made doing my taxes almost fun
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 12873