TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Turbotax makes it very easy to file my taxes Awesome! very easy to use. Will keep using Turbotax for years to come.
Date published: 2021-02-22
Rated 5 out of 5 by from turbo tax is great Love turbo tax it was very quick and easy to use very self-explanatory
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is the bomb! Easy, easy, easy as pie! Will highly recommend! Bravo!
Date published: 2021-02-22
Rated 5 out of 5 by from Great rep it was great my rep was a great help. & made sure I got the max refund
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo tax really help me out It was simple, quick. People should use Turbo tax more often.
Date published: 2021-02-22
Rated 4 out of 5 by from Worked very well for me It was extremely easy to use and understand, I did however find it difficult to receive an email verification code.
Date published: 2021-02-22
Rated 5 out of 5 by from Smooth Sailing Smooth Sailing from Start to E-filing. Even though I have used Turbo Tax before, this year filing during COVID was more challenging, but Turbo Tax was easy to follow and complete the Tax return.
Date published: 2021-02-22
Rated 4 out of 5 by from not free easy to use but it ended up costing me $70.00 that is upsetting!!!
Date published: 2021-02-22
Rated 5 out of 5 by from Awesome easy and breeze and breeze easy to do no problemss
Date published: 2021-02-22
Rated 2 out of 5 by from Confusing Finish I attempted e-file following Turbo Tax directions. Multiple screens later TurboTax starting asking for more money to both state tax and/or take more from my refund. I backed up and checked No for e-file State. Turbo tax then took me forward on a different path of questions. However, it never asked questions about Federal tax that I check 'Yes e-file' and never finished the federal filing. I only discovered this when I opened Turbo Tax the next day and it finally asked questions about whether I want to file my Federal return. The filing process with Turbo Tax is both confusing and irritating. Clarify on the first step that the additional cost if you file a State form. Also, if someone indicates they want to e-file the federal form why didn't the software finish the process. Instead, it went back to trying to sell me the state form e-file that I indicated on the second round that I did not want. Worst of all there was no warning that after completing all the steps that Turbo tax never filed my federal form.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 12873
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbotax makes it very easy to file my taxes Awesome! very easy to use. Will keep using Turbotax for years to come.
Date published: 2021-02-22
Rated 5 out of 5 by from turbo tax is great Love turbo tax it was very quick and easy to use very self-explanatory
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is the bomb! Easy, easy, easy as pie! Will highly recommend! Bravo!
Date published: 2021-02-22
Rated 5 out of 5 by from Great rep it was great my rep was a great help. & made sure I got the max refund
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo tax really help me out It was simple, quick. People should use Turbo tax more often.
Date published: 2021-02-22
Rated 4 out of 5 by from Worked very well for me It was extremely easy to use and understand, I did however find it difficult to receive an email verification code.
Date published: 2021-02-22
Rated 5 out of 5 by from Smooth Sailing Smooth Sailing from Start to E-filing. Even though I have used Turbo Tax before, this year filing during COVID was more challenging, but Turbo Tax was easy to follow and complete the Tax return.
Date published: 2021-02-22
Rated 4 out of 5 by from not free easy to use but it ended up costing me $70.00 that is upsetting!!!
Date published: 2021-02-22
Rated 5 out of 5 by from Awesome easy and breeze and breeze easy to do no problemss
Date published: 2021-02-22
Rated 2 out of 5 by from Confusing Finish I attempted e-file following Turbo Tax directions. Multiple screens later TurboTax starting asking for more money to both state tax and/or take more from my refund. I backed up and checked No for e-file State. Turbo tax then took me forward on a different path of questions. However, it never asked questions about Federal tax that I check 'Yes e-file' and never finished the federal filing. I only discovered this when I opened Turbo Tax the next day and it finally asked questions about whether I want to file my Federal return. The filing process with Turbo Tax is both confusing and irritating. Clarify on the first step that the additional cost if you file a State form. Also, if someone indicates they want to e-file the federal form why didn't the software finish the process. Instead, it went back to trying to sell me the state form e-file that I indicated on the second round that I did not want. Worst of all there was no warning that after completing all the steps that Turbo tax never filed my federal form.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 12873