TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Always easy! This is my 9th year in a row using TurboTax and it's always a breeze.
Date published: 2023-03-11
Rated 5 out of 5 by from Very quick and accurate This is my second year using turbotax and i highly recommend it. There are so many options they present to you before you click on that final button top file, it is well worth the time and effort. They have live tax experts on standby if you need help. 5 stars....
Date published: 2023-03-11
Rated 1 out of 5 by from Poor UI, expensive There are several instances when needing to review sections where the UI was poor, for example, requiring me to check and then uncheck a box to count as reviewed. In addition, there were complications with some of the stocks that were on my 1099 form, and the review warning isn't helpful at all with what is actually missing. I determined it was a date and cost basis, but entering those in individually (when the tool says only change the things that are not already entered) wouldn't get rid of the review warning or figure out the sale type (short term/long term, etc). Only when I finally re-entered _everything_ did it post, so the info was completely wrong. Trying to get help for this was an exercise in frustration as well, but I wasn't going to pay for a live tax expert when it was fundamentally a software issue. Nonetheless, at least turbotax imports my forms which other free software doesn't do, so that was helpful.
Date published: 2023-03-11
Rated 5 out of 5 by from Great website Great website, I bought a home but was unable to deduct interest this year.
Date published: 2023-03-11
Rated 5 out of 5 by from excellent Turbotax did everything easy. I just had to follow the prompts and that was it!
Date published: 2023-03-11
Rated 5 out of 5 by from Great process I’ve used Turbo Tax for years to process my taxes. I’m a little disappointed that the fee to process had done up so much, but the process from filing to deposit is usually in a timely manner.
Date published: 2023-03-11
Rated 4 out of 5 by from DOWN LOAN OF TURBO TAC ! I LIKE THE PRODUCT BUT I HAD ISSUES DOWNLOADING AND TRANSFERRING IT.
Date published: 2023-03-11
Rated 5 out of 5 by from Helpful! I've been using TurboTax for years, and unless I needed VERY specialized tax help (travel work that has special rules), TurboTax has been more than sufficient, and has probably saved me a great deal of money in tax savings
Date published: 2023-03-11
Rated 5 out of 5 by from agree it is awesome It is great, awesome. Best experience tax year i had and the first time live.
Date published: 2023-03-11
Rated 5 out of 5 by from Intuitive to use It was friendly and easy to use. It guided us through our first year of deductions as a self-employed business.
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 1288
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Always easy! This is my 9th year in a row using TurboTax and it's always a breeze.
Date published: 2023-03-11
Rated 5 out of 5 by from Very quick and accurate This is my second year using turbotax and i highly recommend it. There are so many options they present to you before you click on that final button top file, it is well worth the time and effort. They have live tax experts on standby if you need help. 5 stars....
Date published: 2023-03-11
Rated 1 out of 5 by from Poor UI, expensive There are several instances when needing to review sections where the UI was poor, for example, requiring me to check and then uncheck a box to count as reviewed. In addition, there were complications with some of the stocks that were on my 1099 form, and the review warning isn't helpful at all with what is actually missing. I determined it was a date and cost basis, but entering those in individually (when the tool says only change the things that are not already entered) wouldn't get rid of the review warning or figure out the sale type (short term/long term, etc). Only when I finally re-entered _everything_ did it post, so the info was completely wrong. Trying to get help for this was an exercise in frustration as well, but I wasn't going to pay for a live tax expert when it was fundamentally a software issue. Nonetheless, at least turbotax imports my forms which other free software doesn't do, so that was helpful.
Date published: 2023-03-11
Rated 5 out of 5 by from Great website Great website, I bought a home but was unable to deduct interest this year.
Date published: 2023-03-11
Rated 5 out of 5 by from excellent Turbotax did everything easy. I just had to follow the prompts and that was it!
Date published: 2023-03-11
Rated 5 out of 5 by from Great process I’ve used Turbo Tax for years to process my taxes. I’m a little disappointed that the fee to process had done up so much, but the process from filing to deposit is usually in a timely manner.
Date published: 2023-03-11
Rated 4 out of 5 by from DOWN LOAN OF TURBO TAC ! I LIKE THE PRODUCT BUT I HAD ISSUES DOWNLOADING AND TRANSFERRING IT.
Date published: 2023-03-11
Rated 5 out of 5 by from Helpful! I've been using TurboTax for years, and unless I needed VERY specialized tax help (travel work that has special rules), TurboTax has been more than sufficient, and has probably saved me a great deal of money in tax savings
Date published: 2023-03-11
Rated 5 out of 5 by from agree it is awesome It is great, awesome. Best experience tax year i had and the first time live.
Date published: 2023-03-11
Rated 5 out of 5 by from Intuitive to use It was friendly and easy to use. It guided us through our first year of deductions as a self-employed business.
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 1288