TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from You really dropped the ball this year. I pay for quickbooks selfemployed, and I don't remember having to pay for my federal taxes because it was covered in my subscription. This year I got a whopping $10 discount and had to pay $119, and my state was $59, which I honestly might have had to pay in the past, but I don't remember it. Also, I had to fill out employer information on the state return which doesn't make any sense to me because I'm selfemployed, and the empty lines on that page made me wonder if my expenses carried over since I didn't see them listed anywhere. This was the first time I've used this service and walked away feeling confused and irritated.
Date published: 2023-04-18
Rated 5 out of 5 by from Ease of use I have been using Turbo tax for several years. It is so easy.
Date published: 2023-04-18
Rated 5 out of 5 by from Super Easy, almost fun. Thank you Got through a more complicated file with ease, thanks for that
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax is the best for doing your own taxes My Turbo Tax expert came on live screen with me and she helped me right away get more for my return i appreciate it and i am glad she was able to help.
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome Turbo Tax Turbo Tax was easy to use. I was able to enter all my information easily.
Date published: 2023-04-18
Rated 1 out of 5 by from can't print returns aweful experience. unlike the downloaded version you don't see the impact of decisions on your return. And there was no ability to print or save docs.
Date published: 2023-04-18
Rated 3 out of 5 by from Thank you but there is a mistake I was not eligible for the free tax option because your tax software thought that I had some kind of foreign account. I have no foreign accounts at all but I could not convince the software. So I had to purchase the premium version for $118. And I am getting not fed or state refunds. Please look into why it thought I had a foreign account. Thank you!
Date published: 2023-04-18
Rated 5 out of 5 by from Extremely easy to navigate! TurboTax makes it super easy & convenient. I Highly recommend them:-)
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is Fantastic Easy to use and walks you through each step of the return. It is nearly impossible to make an error.
Date published: 2023-04-18
Rated 5 out of 5 by from Amazing tech combined with live pro support Excellent. On point prompts and availability of live support
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1283
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from You really dropped the ball this year. I pay for quickbooks selfemployed, and I don't remember having to pay for my federal taxes because it was covered in my subscription. This year I got a whopping $10 discount and had to pay $119, and my state was $59, which I honestly might have had to pay in the past, but I don't remember it. Also, I had to fill out employer information on the state return which doesn't make any sense to me because I'm selfemployed, and the empty lines on that page made me wonder if my expenses carried over since I didn't see them listed anywhere. This was the first time I've used this service and walked away feeling confused and irritated.
Date published: 2023-04-18
Rated 5 out of 5 by from Ease of use I have been using Turbo tax for several years. It is so easy.
Date published: 2023-04-18
Rated 5 out of 5 by from Super Easy, almost fun. Thank you Got through a more complicated file with ease, thanks for that
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax is the best for doing your own taxes My Turbo Tax expert came on live screen with me and she helped me right away get more for my return i appreciate it and i am glad she was able to help.
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome Turbo Tax Turbo Tax was easy to use. I was able to enter all my information easily.
Date published: 2023-04-18
Rated 1 out of 5 by from can't print returns aweful experience. unlike the downloaded version you don't see the impact of decisions on your return. And there was no ability to print or save docs.
Date published: 2023-04-18
Rated 3 out of 5 by from Thank you but there is a mistake I was not eligible for the free tax option because your tax software thought that I had some kind of foreign account. I have no foreign accounts at all but I could not convince the software. So I had to purchase the premium version for $118. And I am getting not fed or state refunds. Please look into why it thought I had a foreign account. Thank you!
Date published: 2023-04-18
Rated 5 out of 5 by from Extremely easy to navigate! TurboTax makes it super easy & convenient. I Highly recommend them:-)
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is Fantastic Easy to use and walks you through each step of the return. It is nearly impossible to make an error.
Date published: 2023-04-18
Rated 5 out of 5 by from Amazing tech combined with live pro support Excellent. On point prompts and availability of live support
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1283