TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy! Fast! Accurate! I enjoyed using Turbo Tax! Makes it so easy to use and understand.
Date published: 2023-02-17
Rated 5 out of 5 by from awesome great service great experience. very satisfied with the service
Date published: 2023-02-17
Rated 5 out of 5 by from TurboTax is fast, easy and awesome! Very easy, there is always help present if needed and affordable options for everyone
Date published: 2023-02-17
Rated 5 out of 5 by from Very helpful staff and hints Olga was very helpful, very supportive and explained everything very well.
Date published: 2023-02-17
Rated 2 out of 5 by from Turbo Tax is easy to use but.... Overall, very easy to use. The instructions for discharging a debt were a bit convoluted, but I managed to decipher them. The one negative thing I will say, is how they "nickel and dime" you when getting other states and for the e-filing! It started with like $53 dollars for the Deluxe Software, then $40 for the additional two states I needed beyond the "free" one. Then, when I filed them, I got dinged $20 for each state to e-file them!! So, all total, this adventure cost me $153.00, which is outrageous!! You need to do better!
Date published: 2023-02-17
Rated 3 out of 5 by from Expensive I remember when TurboTax used to be so cheap and easy to use. Now it’s so expensive and they try and trick you into purchasing more and more of their products. The only reason it even got three stars is that it had my already most of my info from previous years. Still, way too expensive.
Date published: 2023-02-17
Rated 5 out of 5 by from turbo tax is easy! My taxes were very easy to do and were filed electronically for me!
Date published: 2023-02-17
Rated 5 out of 5 by from Easy Peasy VERY Fast, VERY easy.....time after time...year after year, easiest tax software EVER
Date published: 2023-02-17
Rated 5 out of 5 by from Easy Peasy! Everything is so well put together, and easy to use.
Date published: 2023-02-17
Rated 5 out of 5 by from Turbo Tax -- exceptional service! We used Turbo Tax this year because, as we started the process, we realized we were going to owe money and were unsure as to why. We were matched with Tax expert Nancy, CPA, and she was AWESOME. Super helpful, responsive, got our taxes done in less than a week, and so very patient in explaining the reason we owed. We now know how to revise our W-4's to avoid that in the future. Honestly couldn't be happier with this service. 10/10 would recommend.
Date published: 2023-02-17
All TurboTax® Offerings Reviews - Page 12797
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy! Fast! Accurate! I enjoyed using Turbo Tax! Makes it so easy to use and understand.
Date published: 2023-02-17
Rated 5 out of 5 by from awesome great service great experience. very satisfied with the service
Date published: 2023-02-17
Rated 5 out of 5 by from TurboTax is fast, easy and awesome! Very easy, there is always help present if needed and affordable options for everyone
Date published: 2023-02-17
Rated 5 out of 5 by from Very helpful staff and hints Olga was very helpful, very supportive and explained everything very well.
Date published: 2023-02-17
Rated 2 out of 5 by from Turbo Tax is easy to use but.... Overall, very easy to use. The instructions for discharging a debt were a bit convoluted, but I managed to decipher them. The one negative thing I will say, is how they "nickel and dime" you when getting other states and for the e-filing! It started with like $53 dollars for the Deluxe Software, then $40 for the additional two states I needed beyond the "free" one. Then, when I filed them, I got dinged $20 for each state to e-file them!! So, all total, this adventure cost me $153.00, which is outrageous!! You need to do better!
Date published: 2023-02-17
Rated 3 out of 5 by from Expensive I remember when TurboTax used to be so cheap and easy to use. Now it’s so expensive and they try and trick you into purchasing more and more of their products. The only reason it even got three stars is that it had my already most of my info from previous years. Still, way too expensive.
Date published: 2023-02-17
Rated 5 out of 5 by from turbo tax is easy! My taxes were very easy to do and were filed electronically for me!
Date published: 2023-02-17
Rated 5 out of 5 by from Easy Peasy VERY Fast, VERY easy.....time after time...year after year, easiest tax software EVER
Date published: 2023-02-17
Rated 5 out of 5 by from Easy Peasy! Everything is so well put together, and easy to use.
Date published: 2023-02-17
Rated 5 out of 5 by from Turbo Tax -- exceptional service! We used Turbo Tax this year because, as we started the process, we realized we were going to owe money and were unsure as to why. We were matched with Tax expert Nancy, CPA, and she was AWESOME. Super helpful, responsive, got our taxes done in less than a week, and so very patient in explaining the reason we owed. We now know how to revise our W-4's to avoid that in the future. Honestly couldn't be happier with this service. 10/10 would recommend.
Date published: 2023-02-17
All TurboTax® Offerings Reviews - Page 12797