TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281573 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from TurboTax is better than my Wife's CPA TurboTax was better than my new wife's CPA. At 1st I had my wife's CPA do our joint taxes, but he missed too many deductions and credits compared to the detailed interview on TurboTax. We are both self-employed, sold a rental house former primary residence within that tricky 2 of 5 year test, have a disabled adult son, Solo 401(k)'s , sold stocks, ect, TurboTax was also great for what it planning scenarios. Having detailed control over my taxes, also helps me keep detailed control over my budget too.
Date published: 2021-05-16
Rated 5 out of 5 by from TURBO TAX is surely the way to go This tax tool is the easiest way to file; accurate and trustable.
Date published: 2021-05-16
Rated 5 out of 5 by from It does the job year after year. I have used this for many years and it always makes things pretty easy.
Date published: 2021-05-16
Rated 5 out of 5 by from Easy peasy! Turbo Tax makes doing my taxes so easy. I love how much they help guide you and provide the help feature to explain things that are unclear.
Date published: 2021-05-16
Rated 4 out of 5 by from Good but not as Excellent as the last 7 years Normally I can give an excellent review, however this year it was just good enough. Areas such as deductions for working remotely (not self employed) allowed me to work the calculations for space, utilities etc., but would not allow the deduction. Program at that point indicated I would need to use a different version that refused to load. The pension saving plan area was a bit ambiguous. Also, the software instructions page for mailing would normally provide an address for both tax owed and a different address for refunds or no taxes (on the state). The refund/no tax address was not included. Found it on the state form. Good but not excellent.
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is excellent TurboTax makes filing taxes less painful. It carries over last year's info, and it keeps everything organized - it's great for my OCD and removes the anxiety from filing taxes. I've been using it for my entire adult life.
Date published: 2021-05-16
Rated 5 out of 5 by from Great! I've been using Turbo Tax for years and it's so easy to use.
Date published: 2021-05-16
Rated 1 out of 5 by from Used to be great - now poor My 2019 and 2020 turbotax products were flawed with license activation errors - forcing me to buy a new license for 2019. I spent well over 3 hours with a TT service person who was never able to resolve the issue. If you don't resolve this for the future, I will never buy TT again! I have seen hundreds of complaints online with others having the same problem with no real solution - only steps that didn't work. This is unacceptable.
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is Simplistic Turbo Tax was simple and fast to use! Easy to return to previous sections to correct incorrect entries.
Date published: 2021-05-16
Rated 5 out of 5 by from turbo tax is easy and fast and free turbo tax made things easy east to use and awesome sauce
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1279
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is better than my Wife's CPA TurboTax was better than my new wife's CPA. At 1st I had my wife's CPA do our joint taxes, but he missed too many deductions and credits compared to the detailed interview on TurboTax. We are both self-employed, sold a rental house former primary residence within that tricky 2 of 5 year test, have a disabled adult son, Solo 401(k)'s , sold stocks, ect, TurboTax was also great for what it planning scenarios. Having detailed control over my taxes, also helps me keep detailed control over my budget too.
Date published: 2021-05-16
Rated 5 out of 5 by from TURBO TAX is surely the way to go This tax tool is the easiest way to file; accurate and trustable.
Date published: 2021-05-16
Rated 5 out of 5 by from It does the job year after year. I have used this for many years and it always makes things pretty easy.
Date published: 2021-05-16
Rated 5 out of 5 by from Easy peasy! Turbo Tax makes doing my taxes so easy. I love how much they help guide you and provide the help feature to explain things that are unclear.
Date published: 2021-05-16
Rated 4 out of 5 by from Good but not as Excellent as the last 7 years Normally I can give an excellent review, however this year it was just good enough. Areas such as deductions for working remotely (not self employed) allowed me to work the calculations for space, utilities etc., but would not allow the deduction. Program at that point indicated I would need to use a different version that refused to load. The pension saving plan area was a bit ambiguous. Also, the software instructions page for mailing would normally provide an address for both tax owed and a different address for refunds or no taxes (on the state). The refund/no tax address was not included. Found it on the state form. Good but not excellent.
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is excellent TurboTax makes filing taxes less painful. It carries over last year's info, and it keeps everything organized - it's great for my OCD and removes the anxiety from filing taxes. I've been using it for my entire adult life.
Date published: 2021-05-16
Rated 5 out of 5 by from Great! I've been using Turbo Tax for years and it's so easy to use.
Date published: 2021-05-16
Rated 1 out of 5 by from Used to be great - now poor My 2019 and 2020 turbotax products were flawed with license activation errors - forcing me to buy a new license for 2019. I spent well over 3 hours with a TT service person who was never able to resolve the issue. If you don't resolve this for the future, I will never buy TT again! I have seen hundreds of complaints online with others having the same problem with no real solution - only steps that didn't work. This is unacceptable.
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is Simplistic Turbo Tax was simple and fast to use! Easy to return to previous sections to correct incorrect entries.
Date published: 2021-05-16
Rated 5 out of 5 by from turbo tax is easy and fast and free turbo tax made things easy east to use and awesome sauce
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1279