TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281592 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Good Stuff Solid Software that I have used for many many years
Date published: 2021-02-23
Rated 1 out of 5 by from Changed my refund amount last minute. I never had problems with this Turbo tax until this year. Even after I had inserted all my information, the amount of my refund kept changing. It is hard to explain. usually that is normal, but not last minute.
Date published: 2021-02-23
Rated 5 out of 5 by from Quick work with Turbo Tax! Turbo Tax is easy to use and quick. Making me feel confident on my tax submission
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax is awesome Was easy to use. It looked for all type of deductions for me and gave me all available deductions
Date published: 2021-02-23
Rated 5 out of 5 by from Awesome I had an error and Turbo Tax helped me fix it, I would of never caught it
Date published: 2021-02-23
Rated 5 out of 5 by from Very easy to navigate Everything was very precise and easy to navigate.All of my questions were answered via the website/program.
Date published: 2021-02-23
Rated 5 out of 5 by from The Quickest Return The Best Self Explanatory Directions To Follow. TURBOTAX ROCKS!
Date published: 2021-02-23
Rated 5 out of 5 by from It worked in my favor Found out my bank works good with them and this didn't take long to do.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbotax is awesome This was my first year doing it by myself ... very easy
Date published: 2021-02-23
Rated 4 out of 5 by from Very good. Some problems with "zeros." I have used Turbo Tax for years. I like it a lot. It saves doing a lot of math and tracking forms. I recommend it to anyone. I did experience problems this year with importing from investment company for 1099-B. It said that all I had to do was type in the Institution and account number and I should "prepare to be amazed." While it did pull in the pertinent stock sales and long and short term capital gains, it also imported a lot of "zeros" into fields for which I had no applicable data. On the surface this doesn't sound like a problem, but Turbotax prefers fields that have to no data to be entered to be left blank. It DOES NOT like zeros typed in as only number. It import Macro, however, imported lots of zeros that flagged as errors. I tried repeatedly during the final review to remove them but it was no having any of that and kept looping me through the error flag system with no resolution. Finally, I had to delete the entire section of imported data, and go back and type it in manually (leaving appropriate fields blank). This worked fine. I was very disappointed in the import function for this one area, but otherwise love the Program.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12759
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Good Stuff Solid Software that I have used for many many years
Date published: 2021-02-23
Rated 1 out of 5 by from Changed my refund amount last minute. I never had problems with this Turbo tax until this year. Even after I had inserted all my information, the amount of my refund kept changing. It is hard to explain. usually that is normal, but not last minute.
Date published: 2021-02-23
Rated 5 out of 5 by from Quick work with Turbo Tax! Turbo Tax is easy to use and quick. Making me feel confident on my tax submission
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax is awesome Was easy to use. It looked for all type of deductions for me and gave me all available deductions
Date published: 2021-02-23
Rated 5 out of 5 by from Awesome I had an error and Turbo Tax helped me fix it, I would of never caught it
Date published: 2021-02-23
Rated 5 out of 5 by from Very easy to navigate Everything was very precise and easy to navigate.All of my questions were answered via the website/program.
Date published: 2021-02-23
Rated 5 out of 5 by from The Quickest Return The Best Self Explanatory Directions To Follow. TURBOTAX ROCKS!
Date published: 2021-02-23
Rated 5 out of 5 by from It worked in my favor Found out my bank works good with them and this didn't take long to do.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbotax is awesome This was my first year doing it by myself ... very easy
Date published: 2021-02-23
Rated 4 out of 5 by from Very good. Some problems with "zeros." I have used Turbo Tax for years. I like it a lot. It saves doing a lot of math and tracking forms. I recommend it to anyone. I did experience problems this year with importing from investment company for 1099-B. It said that all I had to do was type in the Institution and account number and I should "prepare to be amazed." While it did pull in the pertinent stock sales and long and short term capital gains, it also imported a lot of "zeros" into fields for which I had no applicable data. On the surface this doesn't sound like a problem, but Turbotax prefers fields that have to no data to be entered to be left blank. It DOES NOT like zeros typed in as only number. It import Macro, however, imported lots of zeros that flagged as errors. I tried repeatedly during the final review to remove them but it was no having any of that and kept looping me through the error flag system with no resolution. Finally, I had to delete the entire section of imported data, and go back and type it in manually (leaving appropriate fields blank). This worked fine. I was very disappointed in the import function for this one area, but otherwise love the Program.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12759