TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbotax is excellent They are amazing to work with. I would encourage people to use Turbotax.
Date published: 2021-02-15
Rated 5 out of 5 by from very quick an easy it was not stressful or hard thank you for helping i will continue using turbo tax
Date published: 2021-02-15
Rated 5 out of 5 by from I love turbo tax It helps alot and it shows you step by step what to do and what needs looked over
Date published: 2021-02-15
Rated 5 out of 5 by from TURBO TAX IS THE WAY TO GO! TurboTax seems to be very detailed, and look for any possible deductions available to you as possible. If you file the FREE method, and as you go along it starts looking like you may be better off to ITEMIZE, they let you know that also, and try it that way for you. I did that one year, and as it turned out, I actually did NOT have enough deductions to ITEMIZE, but at least they quickly checked it out for me. I have no complaints at all. And it goes fairly quickly.
Date published: 2021-02-15
Rated 5 out of 5 by from Turbo tax is great Experience was good in easy I will recommend thank you very much
Date published: 2021-02-15
Rated 5 out of 5 by from Super easy to use! Turbotax was super easy to use, you don't have to rely on anyone and it's very helpful along the way! Definitely filing again next year with Turbotax!
Date published: 2021-02-15
Rated 5 out of 5 by from Meligenia was great She was a good help !!!? While others didn't help thanks
Date published: 2021-02-15
Rated 5 out of 5 by from great help great service great help very professional and quick and easy
Date published: 2021-02-15
Rated 2 out of 5 by from Issues never resolved I had an issue where my federal return was rejected. When I contacted turbo tax to resolve the issue they forwarded me to a live agent, which I didn't request, and then charged me am extra $40 for the unrequested service. She was unable to fully resolve my issue and when I asked for an adjustment in the amount I was being charged she said she couldn't change it. I explained that was unprofessional and asked for someone else and she hung up on me. Horrible customer service and tax knowledge.
Date published: 2021-02-15
Rated 5 out of 5 by from Super Easy! First time using turbo tax over an accountant, super easy and I got more $$ back
Date published: 2021-02-15
All TurboTax® Offerings Reviews - Page 12747
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbotax is excellent They are amazing to work with. I would encourage people to use Turbotax.
Date published: 2021-02-15
Rated 5 out of 5 by from very quick an easy it was not stressful or hard thank you for helping i will continue using turbo tax
Date published: 2021-02-15
Rated 5 out of 5 by from I love turbo tax It helps alot and it shows you step by step what to do and what needs looked over
Date published: 2021-02-15
Rated 5 out of 5 by from TURBO TAX IS THE WAY TO GO! TurboTax seems to be very detailed, and look for any possible deductions available to you as possible. If you file the FREE method, and as you go along it starts looking like you may be better off to ITEMIZE, they let you know that also, and try it that way for you. I did that one year, and as it turned out, I actually did NOT have enough deductions to ITEMIZE, but at least they quickly checked it out for me. I have no complaints at all. And it goes fairly quickly.
Date published: 2021-02-15
Rated 5 out of 5 by from Turbo tax is great Experience was good in easy I will recommend thank you very much
Date published: 2021-02-15
Rated 5 out of 5 by from Super easy to use! Turbotax was super easy to use, you don't have to rely on anyone and it's very helpful along the way! Definitely filing again next year with Turbotax!
Date published: 2021-02-15
Rated 5 out of 5 by from Meligenia was great She was a good help !!!? While others didn't help thanks
Date published: 2021-02-15
Rated 5 out of 5 by from great help great service great help very professional and quick and easy
Date published: 2021-02-15
Rated 2 out of 5 by from Issues never resolved I had an issue where my federal return was rejected. When I contacted turbo tax to resolve the issue they forwarded me to a live agent, which I didn't request, and then charged me am extra $40 for the unrequested service. She was unable to fully resolve my issue and when I asked for an adjustment in the amount I was being charged she said she couldn't change it. I explained that was unprofessional and asked for someone else and she hung up on me. Horrible customer service and tax knowledge.
Date published: 2021-02-15
Rated 5 out of 5 by from Super Easy! First time using turbo tax over an accountant, super easy and I got more $$ back
Date published: 2021-02-15
All TurboTax® Offerings Reviews - Page 12747