TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Excellent! Easy. I wanted to do it quickly and get the tax returns filed.
Date published: 2021-05-14
Rated 2 out of 5 by from Forced to upgrade. I feel like I was forced to upgrade by being recommended an itemized return. Sure, itemizing got me back an extra $100 but then had to pay $110 for the TurboTax upgrade. End result is out extra instead of saving. No way to go back to Standard.
Date published: 2021-05-14
Rated 5 out of 5 by from 2020 Turbo Tax review Generally easy to prepare your return with Turbo Tax. This year had a hard time with the Recovery Rebate Credit Worksheet. However found the easy answer when checking the correspondence in the T T Forums. Thx
Date published: 2021-05-14
Rated 4 out of 5 by from Turbo Tax is convenient Smooth hower had to enter same information several times ie: driver liscense. bank account and routing. MANY times.
Date published: 2021-05-14
Rated 5 out of 5 by from Simple and easy to use Very thorough and easy to follow. Review compared to previous year helps identify deductions that might be missed.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax is Great! Using Turbo Tax to file our taxes makes it much easier with explanations of everything you may have questions on before going to the next step.
Date published: 2021-05-14
Rated 4 out of 5 by from Improved over prior years with detailed guidance. Online support was excellent. I was sorry to see the $25 charge just to have TurboTax process my state return. That's a new charge. But I do get that handling the freight of all those state filings may be fraught. How about crediting that amount for the 2021 taxes?
Date published: 2021-05-14
Rated 3 out of 5 by from My experience Can be hard to maneuver. On line version is much more expensive than purchasing in the store. Product is the same. The CD does not seem to integrate with the on line version which is how I originally started out years ago.
Date published: 2021-05-14
Rated 5 out of 5 by from TurboTax2020 Seems to get easier to use every year. Great for keeping up with the changes in the tax code.
Date published: 2021-05-14
Rated 3 out of 5 by from State Home Heating Credit Worksheet This was dumb. Im just a teen. I don't rent or own or pay for heat. But it MADE me add all my family members.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1264
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Excellent! Easy. I wanted to do it quickly and get the tax returns filed.
Date published: 2021-05-14
Rated 2 out of 5 by from Forced to upgrade. I feel like I was forced to upgrade by being recommended an itemized return. Sure, itemizing got me back an extra $100 but then had to pay $110 for the TurboTax upgrade. End result is out extra instead of saving. No way to go back to Standard.
Date published: 2021-05-14
Rated 5 out of 5 by from 2020 Turbo Tax review Generally easy to prepare your return with Turbo Tax. This year had a hard time with the Recovery Rebate Credit Worksheet. However found the easy answer when checking the correspondence in the T T Forums. Thx
Date published: 2021-05-14
Rated 4 out of 5 by from Turbo Tax is convenient Smooth hower had to enter same information several times ie: driver liscense. bank account and routing. MANY times.
Date published: 2021-05-14
Rated 5 out of 5 by from Simple and easy to use Very thorough and easy to follow. Review compared to previous year helps identify deductions that might be missed.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax is Great! Using Turbo Tax to file our taxes makes it much easier with explanations of everything you may have questions on before going to the next step.
Date published: 2021-05-14
Rated 4 out of 5 by from Improved over prior years with detailed guidance. Online support was excellent. I was sorry to see the $25 charge just to have TurboTax process my state return. That's a new charge. But I do get that handling the freight of all those state filings may be fraught. How about crediting that amount for the 2021 taxes?
Date published: 2021-05-14
Rated 3 out of 5 by from My experience Can be hard to maneuver. On line version is much more expensive than purchasing in the store. Product is the same. The CD does not seem to integrate with the on line version which is how I originally started out years ago.
Date published: 2021-05-14
Rated 5 out of 5 by from TurboTax2020 Seems to get easier to use every year. Great for keeping up with the changes in the tax code.
Date published: 2021-05-14
Rated 3 out of 5 by from State Home Heating Credit Worksheet This was dumb. Im just a teen. I don't rent or own or pay for heat. But it MADE me add all my family members.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1264