TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281606 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax Makes Life More Pleasant Easy directions, fast, help from advisor when needed.
Date published: 2021-02-23
Rated 5 out of 5 by from Customer Service is excellent Both Kassandra & Kimberly were excellent with both customer service & their knowledge of taxes and forms. They are so appreciated. Before I spoke with them, I decided I would not use you all again - they changed my mind!
Date published: 2021-02-23
Rated 1 out of 5 by from turbo tax is the worst they charged me this year 120 because of paying tax for student loans
Date published: 2021-02-23
Rated 1 out of 5 by from Not free at all Turbo advertise free tax, but it's even more expensive that giving an expert to file for you. Would not let you continue until you choose the option that will require you to pay. Said it was free but ended up paying $120. would have been cheaper to just give it to an expert, and save time, energy and resources
Date published: 2021-02-23
Rated 5 out of 5 by from Taxes I always use Turbo Tax, its the easiest way for me.
Date published: 2021-02-23
Rated 5 out of 5 by from Simple and Easy Always do my taxes with Turbo tax with no problems. Easy and available when I need a CPA
Date published: 2021-02-23
Rated 5 out of 5 by from Excellent product. The telephone help prior to filling out form was excellent and the ease of filling out the information is amazing Great product.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is Awesome! Outstanding product features, and easy to use and understand.
Date published: 2021-02-23
Rated 1 out of 5 by from Not as great as I had hoped I have used Turbo Tax Home and Business for years for my personal taxes and Schedule C income from my side business. When I started a partnership this year, I thought Turbo Tax Business would be easy to use for the more complicated tax return. Wrong! It doesn't save the info in several fields so you have to re-enter it every time, you have to wait weeks to get the correct forms uploaded so you can completer your return, the order in which calculates the balance sheet reports results in owner's equity always being out of balance, plus you have to pay full price for the state even if your state doesn't let you e-file. For the amount of frustration, I would have just hired an accountant.
Date published: 2021-02-23
Rated 5 out of 5 by from awesome it was very easy to use and understand i will be using it again
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12627
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Makes Life More Pleasant Easy directions, fast, help from advisor when needed.
Date published: 2021-02-23
Rated 5 out of 5 by from Customer Service is excellent Both Kassandra & Kimberly were excellent with both customer service & their knowledge of taxes and forms. They are so appreciated. Before I spoke with them, I decided I would not use you all again - they changed my mind!
Date published: 2021-02-23
Rated 1 out of 5 by from turbo tax is the worst they charged me this year 120 because of paying tax for student loans
Date published: 2021-02-23
Rated 1 out of 5 by from Not free at all Turbo advertise free tax, but it's even more expensive that giving an expert to file for you. Would not let you continue until you choose the option that will require you to pay. Said it was free but ended up paying $120. would have been cheaper to just give it to an expert, and save time, energy and resources
Date published: 2021-02-23
Rated 5 out of 5 by from Taxes I always use Turbo Tax, its the easiest way for me.
Date published: 2021-02-23
Rated 5 out of 5 by from Simple and Easy Always do my taxes with Turbo tax with no problems. Easy and available when I need a CPA
Date published: 2021-02-23
Rated 5 out of 5 by from Excellent product. The telephone help prior to filling out form was excellent and the ease of filling out the information is amazing Great product.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is Awesome! Outstanding product features, and easy to use and understand.
Date published: 2021-02-23
Rated 1 out of 5 by from Not as great as I had hoped I have used Turbo Tax Home and Business for years for my personal taxes and Schedule C income from my side business. When I started a partnership this year, I thought Turbo Tax Business would be easy to use for the more complicated tax return. Wrong! It doesn't save the info in several fields so you have to re-enter it every time, you have to wait weeks to get the correct forms uploaded so you can completer your return, the order in which calculates the balance sheet reports results in owner's equity always being out of balance, plus you have to pay full price for the state even if your state doesn't let you e-file. For the amount of frustration, I would have just hired an accountant.
Date published: 2021-02-23
Rated 5 out of 5 by from awesome it was very easy to use and understand i will be using it again
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12627