TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Amazing! I've been using TurboTax for years, and it truly makes my life so much easier! I can't imagine doing my taxes without it!
Date published: 2022-02-15
Rated 5 out of 5 by from Great experience every year! This is my 8th year using Turbo Tax and it just keeps getting easier! I love the ease but also love that there is explanation for each step so that you really know how your taxes are being done.
Date published: 2022-02-15
Rated 5 out of 5 by from Turbo Tax really helped me save it was just so easy even being self employed. Really helped me save
Date published: 2022-02-15
Rated 4 out of 5 by from Updates need help, but overall very good. As in many years of using TurboTax, it all went very well - good explanations, clear instructions, easy to understand. Over a couple of weeks filling in the information as it arrived or obtaining electronic files, all updates went perfectly - until they didn't! A couple of days prior to completing my 2021 taxes, the update failed to complete when about 60% through. When I attempted to repeat the required update, I received the message "Failed to install update. Microsoft installer error 1603. Fatal error during installation". After researching the information online, TurboTax suggested downloading the Superpatch manual updater from their website. Did that, ran the program, Superpatch said it installed and updated TurboTax, but on attempting to E-file TurboTax would not send tax files until updater was run. Again it failed to update. After contacting TurboTax help personnel, they suggested Superpatch as the error 1603 fix but had no other helpful suggestions. I finally had to uninstall TurboTax and reinstall to get the updater to function correctly.
Date published: 2022-02-15
Rated 5 out of 5 by from quick and easy this was an easy year, no extra efforts and a quick return
Date published: 2022-02-15
Rated 5 out of 5 by from Turbo Tax is Great! It is easy to understand. They provide instruction and help when needed. I have been filing with them for 6 years now.
Date published: 2022-02-15
Rated 5 out of 5 by from Always easy here Don't know anything about taxes, would be lost without this site.
Date published: 2022-02-15
Rated 3 out of 5 by from customer support was awesome The tax first tax expert I used was amazing, the other where awesome also but the first guy was the best!!!! I also think this is very expensive for doing all the work myself!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-02-15
Rated 4 out of 5 by from Turbo Tax 2021 It was a long and tedious process. However, I like that the system checks over everything like a fine tune comb. So, I appreciate the process.
Date published: 2022-02-15
Rated 5 out of 5 by from First time filing it was GREAT East for the first time filing. everything was very easy.
Date published: 2022-02-15
All TurboTax® Offerings Reviews - Page 12606
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Amazing! I've been using TurboTax for years, and it truly makes my life so much easier! I can't imagine doing my taxes without it!
Date published: 2022-02-15
Rated 5 out of 5 by from Great experience every year! This is my 8th year using Turbo Tax and it just keeps getting easier! I love the ease but also love that there is explanation for each step so that you really know how your taxes are being done.
Date published: 2022-02-15
Rated 5 out of 5 by from Turbo Tax really helped me save it was just so easy even being self employed. Really helped me save
Date published: 2022-02-15
Rated 4 out of 5 by from Updates need help, but overall very good. As in many years of using TurboTax, it all went very well - good explanations, clear instructions, easy to understand. Over a couple of weeks filling in the information as it arrived or obtaining electronic files, all updates went perfectly - until they didn't! A couple of days prior to completing my 2021 taxes, the update failed to complete when about 60% through. When I attempted to repeat the required update, I received the message "Failed to install update. Microsoft installer error 1603. Fatal error during installation". After researching the information online, TurboTax suggested downloading the Superpatch manual updater from their website. Did that, ran the program, Superpatch said it installed and updated TurboTax, but on attempting to E-file TurboTax would not send tax files until updater was run. Again it failed to update. After contacting TurboTax help personnel, they suggested Superpatch as the error 1603 fix but had no other helpful suggestions. I finally had to uninstall TurboTax and reinstall to get the updater to function correctly.
Date published: 2022-02-15
Rated 5 out of 5 by from quick and easy this was an easy year, no extra efforts and a quick return
Date published: 2022-02-15
Rated 5 out of 5 by from Turbo Tax is Great! It is easy to understand. They provide instruction and help when needed. I have been filing with them for 6 years now.
Date published: 2022-02-15
Rated 5 out of 5 by from Always easy here Don't know anything about taxes, would be lost without this site.
Date published: 2022-02-15
Rated 3 out of 5 by from customer support was awesome The tax first tax expert I used was amazing, the other where awesome also but the first guy was the best!!!! I also think this is very expensive for doing all the work myself!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-02-15
Rated 4 out of 5 by from Turbo Tax 2021 It was a long and tedious process. However, I like that the system checks over everything like a fine tune comb. So, I appreciate the process.
Date published: 2022-02-15
Rated 5 out of 5 by from First time filing it was GREAT East for the first time filing. everything was very easy.
Date published: 2022-02-15
All TurboTax® Offerings Reviews - Page 12606