TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281675 reviews)
Star ratings are from 2021
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Rated 1 out of 5 by from NOT FREE It was supposed to be free! I wanted to print it and mail it in. Since I had a student loan form, they had the nerve to charge me and NOT let me print it out!
Date published: 2021-03-06
Rated 2 out of 5 by from So easy for retired seniors to use I did not speak to anyone.. This was simple for seniors.
Date published: 2021-03-06
Rated 2 out of 5 by from expensive!!!! expensive!!!! miss leading, NOT FREE or upfront no what it will actually cost until the end. There are way cheaper was out there that do the same thing.
Date published: 2021-03-06
Rated 4 out of 5 by from Great Great as usual. Simple, easy and fast. Would recommend.
Date published: 2021-03-06
Rated 3 out of 5 by from Not that pleased! Have used TurboTax for last few years. This year I spent way to many hours completing taxes. It should have prompted me more concerning education expenses/scholarships, with both my and my dependent daughters filing.
Date published: 2021-03-06
Rated 5 out of 5 by from Turbotax is superb it was pretty easy and good i love the legit feelings of filing with Turbo Tax.
Date published: 2021-03-06
Rated 5 out of 5 by from 2020 I enjoyed doing my taxes through turbo tax. It made my life so much easier than I had expected. Cant wait to do them again this year it was so easy.
Date published: 2021-03-06
Rated 5 out of 5 by from TurboTax is where you need to be! TurboTax is by far the best website to do your taxes on. I feel completely safe and they have so much ways to guide you in helping you file your taxes the right way. I've used them for years now. Thank you TruboTax
Date published: 2021-03-06
Rated 4 out of 5 by from Considerable help, some bumps Generally positive, certainly Turbo Tax is a great assist putting the results on the correct forms in the correct spaces. There were times Turbo Tax asked me for information that had been on last year's return (prepared by Turbo Tax) that it should have auto-filled without my intervention. Turbo Tax "badgered" me about RMD on pension plans we obviously have no control over. The capture and transfer of 1099's from our investment accounts was impressive. Listing the non-profits we donated to last year was also a great help. However, it would have been more helpful to have the option of noting the dates of cash donations because we had several donations of the same amount to the same non-profit on different dates. One mystery: Several times I went to edit a donation with several entries and was informed "there are no entries" yet when I added another donation to that organization all the previously entered donation suddenly appeared. A suggestion: At final review it would be helpful to more easily review the information in the 1040 worksheet. Finally: Being able to speak briefly with a real person was valuable, in itself worth the price of Turbo Tax this year.
Date published: 2021-03-06
Rated 5 out of 5 by from Great software Easy to use. Instruction were helpful and easy to understand.
Date published: 2021-03-06
All TurboTax® Offerings Reviews - Page 12554
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from NOT FREE It was supposed to be free! I wanted to print it and mail it in. Since I had a student loan form, they had the nerve to charge me and NOT let me print it out!
Date published: 2021-03-06
Rated 2 out of 5 by from So easy for retired seniors to use I did not speak to anyone.. This was simple for seniors.
Date published: 2021-03-06
Rated 2 out of 5 by from expensive!!!! expensive!!!! miss leading, NOT FREE or upfront no what it will actually cost until the end. There are way cheaper was out there that do the same thing.
Date published: 2021-03-06
Rated 4 out of 5 by from Great Great as usual. Simple, easy and fast. Would recommend.
Date published: 2021-03-06
Rated 3 out of 5 by from Not that pleased! Have used TurboTax for last few years. This year I spent way to many hours completing taxes. It should have prompted me more concerning education expenses/scholarships, with both my and my dependent daughters filing.
Date published: 2021-03-06
Rated 5 out of 5 by from Turbotax is superb it was pretty easy and good i love the legit feelings of filing with Turbo Tax.
Date published: 2021-03-06
Rated 5 out of 5 by from 2020 I enjoyed doing my taxes through turbo tax. It made my life so much easier than I had expected. Cant wait to do them again this year it was so easy.
Date published: 2021-03-06
Rated 5 out of 5 by from TurboTax is where you need to be! TurboTax is by far the best website to do your taxes on. I feel completely safe and they have so much ways to guide you in helping you file your taxes the right way. I've used them for years now. Thank you TruboTax
Date published: 2021-03-06
Rated 4 out of 5 by from Considerable help, some bumps Generally positive, certainly Turbo Tax is a great assist putting the results on the correct forms in the correct spaces. There were times Turbo Tax asked me for information that had been on last year's return (prepared by Turbo Tax) that it should have auto-filled without my intervention. Turbo Tax "badgered" me about RMD on pension plans we obviously have no control over. The capture and transfer of 1099's from our investment accounts was impressive. Listing the non-profits we donated to last year was also a great help. However, it would have been more helpful to have the option of noting the dates of cash donations because we had several donations of the same amount to the same non-profit on different dates. One mystery: Several times I went to edit a donation with several entries and was informed "there are no entries" yet when I added another donation to that organization all the previously entered donation suddenly appeared. A suggestion: At final review it would be helpful to more easily review the information in the 1040 worksheet. Finally: Being able to speak briefly with a real person was valuable, in itself worth the price of Turbo Tax this year.
Date published: 2021-03-06
Rated 5 out of 5 by from Great software Easy to use. Instruction were helpful and easy to understand.
Date published: 2021-03-06
All TurboTax® Offerings Reviews - Page 12554