TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
BigJuse8 from
I have no complaints about turbo tax
I had problems getting a verification code and they walked me through it
Date published: 2023-02-04
Rated 5 out of 5 by
1969 Chevelle from
Turbo Tax is a great help to do you taxes.
Turbo tax is easy to use and I have used it for years and had good results.
Date published: 2023-02-04
Rated 5 out of 5 by
Big Mike 1 from
Turbo Tax is a great service!
Easy to use. Pleased with the service. Been using for 7 years now. Thank you.
Date published: 2023-02-04
Rated 1 out of 5 by
k2345678 from
4th year using TurboTax, will not be coming back.
Every year the additional fees, on what is advertised as a free tax preparation site, go up, and up. I do understand that certain tax situations do not apply for the free file version of Turbo tax, but what was advertised as the Deluxe version for $39 costed $117 by the time I was finished and I'm very unsatisfied with that. I can file and send them in myself for free, and will be doing that in the future. I would have been happy paying the $39 fee, even the second $39 fee for my state return which isn't mentioned in pricing. By the third $39 fee added to what I owe, I'm done with the service. Thanks for 3 good years, this one was not so much.
Date published: 2023-02-04
Rated 4 out of 5 by
MaxxMn from
Great Service
We have used TurboTax for many years now, and while there are occasionally situations where we have to do a little research (state frontline worker pay for example), it is always so easy to use, and so much cheaper than paying someone to do them for us. TurboTax is very helpful in making sure we file everything correctly, and in my opinion it is absolutely worth the very small amount we pay to use them! Thanks for providing a great service TurboTax!
Date published: 2023-02-04
Rated 5 out of 5 by
Lady Uclonda from
TurboTax Quick
Turbo tax quick easy to do walk you step by step .Cons hate the fees they charge but they get you maximum refund amount back check couple before I exactly file.I recommend
Date published: 2023-02-04
Rated 4 out of 5 by
Judy28 from
It was a good experience..
My chat was awesome, and she was very responsive. She helped me to understand what I needed to do.
Date published: 2023-02-04
Rated 5 out of 5 by
1Gramacorn from
Love my TurboTax
So happy to have this to do it myself instead of going to an accountant
Date published: 2023-02-04
Rated 5 out of 5 by
Patsy B 18 from
Preschool teacher
Great customer service!!! Very professional. Very satisfied. I will use Turbo Tax next year I highly recommend this service.
Date published: 2023-02-04
Rated 5 out of 5 by
Sonyamia0425 from
Very helpful and patient
He was very patient and kind. We were able to get through my taxes correctly and in a timely manner. He was also very thorough.
All TurboTax® Offerings Reviews - Page 12507
Date published: 2023-02-04
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
BigJuse8 from
I have no complaints about turbo tax
I had problems getting a verification code and they walked me through it
Date published: 2023-02-04
Rated 5 out of 5 by
1969 Chevelle from
Turbo Tax is a great help to do you taxes.
Turbo tax is easy to use and I have used it for years and had good results.
Date published: 2023-02-04
Rated 5 out of 5 by
Big Mike 1 from
Turbo Tax is a great service!
Easy to use. Pleased with the service. Been using for 7 years now. Thank you.
Date published: 2023-02-04
Rated 1 out of 5 by
k2345678 from
4th year using TurboTax, will not be coming back.
Every year the additional fees, on what is advertised as a free tax preparation site, go up, and up. I do understand that certain tax situations do not apply for the free file version of Turbo tax, but what was advertised as the Deluxe version for $39 costed $117 by the time I was finished and I'm very unsatisfied with that. I can file and send them in myself for free, and will be doing that in the future. I would have been happy paying the $39 fee, even the second $39 fee for my state return which isn't mentioned in pricing. By the third $39 fee added to what I owe, I'm done with the service. Thanks for 3 good years, this one was not so much.
Date published: 2023-02-04
Rated 4 out of 5 by
MaxxMn from
Great Service
We have used TurboTax for many years now, and while there are occasionally situations where we have to do a little research (state frontline worker pay for example), it is always so easy to use, and so much cheaper than paying someone to do them for us. TurboTax is very helpful in making sure we file everything correctly, and in my opinion it is absolutely worth the very small amount we pay to use them! Thanks for providing a great service TurboTax!
Date published: 2023-02-04
Rated 5 out of 5 by
Lady Uclonda from
TurboTax Quick
Turbo tax quick easy to do walk you step by step .Cons hate the fees they charge but they get you maximum refund amount back check couple before I exactly file.I recommend
Date published: 2023-02-04
Rated 4 out of 5 by
Judy28 from
It was a good experience..
My chat was awesome, and she was very responsive. She helped me to understand what I needed to do.
Date published: 2023-02-04
Rated 5 out of 5 by
1Gramacorn from
Love my TurboTax
So happy to have this to do it myself instead of going to an accountant
Date published: 2023-02-04
Rated 5 out of 5 by
Patsy B 18 from
Preschool teacher
Great customer service!!! Very professional. Very satisfied. I will use Turbo Tax next year I highly recommend this service.
Date published: 2023-02-04
Rated 5 out of 5 by
Sonyamia0425 from
Very helpful and patient
He was very patient and kind. We were able to get through my taxes correctly and in a timely manner. He was also very thorough.
All TurboTax® Offerings Reviews - Page 12507
Date published: 2023-02-04