TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from I have no complaints about turbo tax I had problems getting a verification code and they walked me through it
Date published: 2023-02-04
Rated 5 out of 5 by from Turbo Tax is a great help to do you taxes. Turbo tax is easy to use and I have used it for years and had good results.
Date published: 2023-02-04
Rated 5 out of 5 by from Turbo Tax is a great service! Easy to use. Pleased with the service. Been using for 7 years now. Thank you.
Date published: 2023-02-04
Rated 1 out of 5 by from 4th year using TurboTax, will not be coming back. Every year the additional fees, on what is advertised as a free tax preparation site, go up, and up. I do understand that certain tax situations do not apply for the free file version of Turbo tax, but what was advertised as the Deluxe version for $39 costed $117 by the time I was finished and I'm very unsatisfied with that. I can file and send them in myself for free, and will be doing that in the future. I would have been happy paying the $39 fee, even the second $39 fee for my state return which isn't mentioned in pricing. By the third $39 fee added to what I owe, I'm done with the service. Thanks for 3 good years, this one was not so much.
Date published: 2023-02-04
Rated 4 out of 5 by from Great Service We have used TurboTax for many years now, and while there are occasionally situations where we have to do a little research (state frontline worker pay for example), it is always so easy to use, and so much cheaper than paying someone to do them for us. TurboTax is very helpful in making sure we file everything correctly, and in my opinion it is absolutely worth the very small amount we pay to use them! Thanks for providing a great service TurboTax!
Date published: 2023-02-04
Rated 5 out of 5 by from TurboTax Quick Turbo tax quick easy to do walk you step by step .Cons hate the fees they charge but they get you maximum refund amount back check couple before I exactly file.I recommend
Date published: 2023-02-04
Rated 4 out of 5 by from It was a good experience.. My chat was awesome, and she was very responsive. She helped me to understand what I needed to do.
Date published: 2023-02-04
Rated 5 out of 5 by from Love my TurboTax So happy to have this to do it myself instead of going to an accountant
Date published: 2023-02-04
Rated 5 out of 5 by from Preschool teacher Great customer service!!! Very professional. Very satisfied. I will use Turbo Tax next year I highly recommend this service.
Date published: 2023-02-04
Rated 5 out of 5 by from Very helpful and patient He was very patient and kind. We were able to get through my taxes correctly and in a timely manner. He was also very thorough.
Date published: 2023-02-04
All TurboTax® Offerings Reviews - Page 12507
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I have no complaints about turbo tax I had problems getting a verification code and they walked me through it
Date published: 2023-02-04
Rated 5 out of 5 by from Turbo Tax is a great help to do you taxes. Turbo tax is easy to use and I have used it for years and had good results.
Date published: 2023-02-04
Rated 5 out of 5 by from Turbo Tax is a great service! Easy to use. Pleased with the service. Been using for 7 years now. Thank you.
Date published: 2023-02-04
Rated 1 out of 5 by from 4th year using TurboTax, will not be coming back. Every year the additional fees, on what is advertised as a free tax preparation site, go up, and up. I do understand that certain tax situations do not apply for the free file version of Turbo tax, but what was advertised as the Deluxe version for $39 costed $117 by the time I was finished and I'm very unsatisfied with that. I can file and send them in myself for free, and will be doing that in the future. I would have been happy paying the $39 fee, even the second $39 fee for my state return which isn't mentioned in pricing. By the third $39 fee added to what I owe, I'm done with the service. Thanks for 3 good years, this one was not so much.
Date published: 2023-02-04
Rated 4 out of 5 by from Great Service We have used TurboTax for many years now, and while there are occasionally situations where we have to do a little research (state frontline worker pay for example), it is always so easy to use, and so much cheaper than paying someone to do them for us. TurboTax is very helpful in making sure we file everything correctly, and in my opinion it is absolutely worth the very small amount we pay to use them! Thanks for providing a great service TurboTax!
Date published: 2023-02-04
Rated 5 out of 5 by from TurboTax Quick Turbo tax quick easy to do walk you step by step .Cons hate the fees they charge but they get you maximum refund amount back check couple before I exactly file.I recommend
Date published: 2023-02-04
Rated 4 out of 5 by from It was a good experience.. My chat was awesome, and she was very responsive. She helped me to understand what I needed to do.
Date published: 2023-02-04
Rated 5 out of 5 by from Love my TurboTax So happy to have this to do it myself instead of going to an accountant
Date published: 2023-02-04
Rated 5 out of 5 by from Preschool teacher Great customer service!!! Very professional. Very satisfied. I will use Turbo Tax next year I highly recommend this service.
Date published: 2023-02-04
Rated 5 out of 5 by from Very helpful and patient He was very patient and kind. We were able to get through my taxes correctly and in a timely manner. He was also very thorough.
Date published: 2023-02-04
All TurboTax® Offerings Reviews - Page 12507