TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from USER FRIENDLY THE SOFTWARE IS VERY USER FRIENDLY AND PROVIDED CLARITY
Date published: 2021-02-15
Rated 4 out of 5 by from WORKED WELL EXCEPT FOR TWO AREAS: WORKED WELL EXCEPT FOR TWO AREAS: 1) SCHOOL DISTRICT TAXES. Come through on box 14 on the fed W-2, but does not transfer to the state tax forms automatically. Have to remove from box 14 on the w-2 and then add back in on boxed 18-20. Seems this process should be automated. 2) When efiling, it did not file because apparently I did not pay for the state efile. Rather than just going through the process of requesting payment for the state efile, had to delete my state tax forms and start over. Why can't you just ask for the state efile payment and then proceed and not requires your customer to delete and reenter the state forms...very inefficient.
Date published: 2021-02-15
Rated 5 out of 5 by from Brian Huff Better late than never. Never too late to file your returns!
Date published: 2021-02-15
Rated 2 out of 5 by from Barista Its a good service, but charging high fees for someone who is not receiving back a small return
Date published: 2021-02-15
Rated 5 out of 5 by from Awesome Fast and professional save your time and the e-file so convenient
Date published: 2021-02-15
Rated 5 out of 5 by from Peace of mind filing taxes When I use Turbo Tax, I feel confident that my tax forms are filled out correctly and that I'm receiving any and all tax breaks that I am entitled to use.
Date published: 2021-02-15
Rated 5 out of 5 by from Should of used TurboTax Last Year! I'm very happy with TurboTax! I didn't use them last tax season (shame on me!), since I started an additional business and was referred to by my legal team to use there tax service. Big mistake. I will continue to use TurboTax and there pricing is worth it! If you have all the data, you can do it yourself!
Date published: 2021-02-15
Rated 5 out of 5 by from TURBO Tax App is Assume! TurboTax is fast, easy to use and reliable. I've used for several and would not pay others to do what I can do using TurboTax. Highly recommended for routine tax returns.
Date published: 2021-02-15
Rated 5 out of 5 by from 7th year using TurboTax! TurboTax makes doing my taxes simple and easy to understand
Date published: 2021-02-15
Rated 4 out of 5 by from Very user friendly Been using Turbo Tax for over 8 years. I will continue using them due to the ease of completing your taxes but every year it gets more expensive. It was more than I thought it would be to file this year. Overall very pleased with the app. Just wish the cost would go down especially in times like now.
Date published: 2021-02-15
All TurboTax® Offerings Reviews - Page 12493
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from USER FRIENDLY THE SOFTWARE IS VERY USER FRIENDLY AND PROVIDED CLARITY
Date published: 2021-02-15
Rated 4 out of 5 by from WORKED WELL EXCEPT FOR TWO AREAS: WORKED WELL EXCEPT FOR TWO AREAS: 1) SCHOOL DISTRICT TAXES. Come through on box 14 on the fed W-2, but does not transfer to the state tax forms automatically. Have to remove from box 14 on the w-2 and then add back in on boxed 18-20. Seems this process should be automated. 2) When efiling, it did not file because apparently I did not pay for the state efile. Rather than just going through the process of requesting payment for the state efile, had to delete my state tax forms and start over. Why can't you just ask for the state efile payment and then proceed and not requires your customer to delete and reenter the state forms...very inefficient.
Date published: 2021-02-15
Rated 5 out of 5 by from Brian Huff Better late than never. Never too late to file your returns!
Date published: 2021-02-15
Rated 2 out of 5 by from Barista Its a good service, but charging high fees for someone who is not receiving back a small return
Date published: 2021-02-15
Rated 5 out of 5 by from Awesome Fast and professional save your time and the e-file so convenient
Date published: 2021-02-15
Rated 5 out of 5 by from Peace of mind filing taxes When I use Turbo Tax, I feel confident that my tax forms are filled out correctly and that I'm receiving any and all tax breaks that I am entitled to use.
Date published: 2021-02-15
Rated 5 out of 5 by from Should of used TurboTax Last Year! I'm very happy with TurboTax! I didn't use them last tax season (shame on me!), since I started an additional business and was referred to by my legal team to use there tax service. Big mistake. I will continue to use TurboTax and there pricing is worth it! If you have all the data, you can do it yourself!
Date published: 2021-02-15
Rated 5 out of 5 by from TURBO Tax App is Assume! TurboTax is fast, easy to use and reliable. I've used for several and would not pay others to do what I can do using TurboTax. Highly recommended for routine tax returns.
Date published: 2021-02-15
Rated 5 out of 5 by from 7th year using TurboTax! TurboTax makes doing my taxes simple and easy to understand
Date published: 2021-02-15
Rated 4 out of 5 by from Very user friendly Been using Turbo Tax for over 8 years. I will continue using them due to the ease of completing your taxes but every year it gets more expensive. It was more than I thought it would be to file this year. Overall very pleased with the app. Just wish the cost would go down especially in times like now.
Date published: 2021-02-15
All TurboTax® Offerings Reviews - Page 12493