TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Turbo Tax Upgrade Issues For Years Now I have had issues with Turbotax for years now. PLEASE FIX or you will lose customers if you haven't already. I have had issues with items not being calculated correctly and updating the software with error code 1603. The only way to fix is to uninstall/reinstall and then do an update. Wow, great customer service.
Date published: 2022-03-07
Rated 5 out of 5 by from Great tool! have been using it since 2016 easy to use with a lot of explanations. i like the options to do it your self or get help at any point of the filling
Date published: 2022-03-07
Rated 5 out of 5 by from Pretty easy Last year I went through Turbo Tax, but did not file this way. I also hired my long time accountant to do the job. She charged a lot more and came up with the same figures as Turbo Tax. I will now only go through Turbo Tax.
Date published: 2022-03-07
Rated 5 out of 5 by from Amazing Excellent experience, I received excellent support for chat
Date published: 2022-03-07
Rated 4 out of 5 by from The Upgrading Although this is user friendly, you should not adveritise FREE Federal and state filing and in the last review force to upgrade and charge for state which I saw that state was FREE this year. For me it said for $120 credit, which was give in to turbo tax either way with the total fees of $108 and then if you want it taken from refund, a third party charges another $44. other than that it is a good tool for doing your own taxes.
Date published: 2022-03-07
Rated 5 out of 5 by from love Turbo Tax very simple and quick. I will use this every year i love that my info is saved
Date published: 2022-03-07
Rated 2 out of 5 by from Can't file amended return electronically Has all the bells and whistles except being able to file an amended return, even though the IRS allows e-filing of amended returns since tax year 2019.
Date published: 2022-03-07
Rated 5 out of 5 by from Easy Filing with TurboTax When it comes to taxes, I normally find the experience of filing to be intimidating. Hence, when filing this year, I searched for a service that could assist me in doing so in a manner that was simplified, easy to understand, etc. That is why I chose TurboTax! The system was incredibly helpful and offered many suggestions as to what I should do. I will most definitely be using it again!
Date published: 2022-03-07
Rated 4 out of 5 by from Turbo Tax-Simple Turbo Tax is super easy to use and navigate. Uploading my stocks and crypto sales was a snap.
Date published: 2022-03-07
Rated 3 out of 5 by from turbo tax is pretty good turbo tax is great to use, its easy and very clear instructions. by far cheaper then going to someone in person. that said with prices rising a $59 fee is ridiculous considering it originally stated it was only $39.
Date published: 2022-03-07
All TurboTax® Offerings Reviews - Page 12470
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo Tax Upgrade Issues For Years Now I have had issues with Turbotax for years now. PLEASE FIX or you will lose customers if you haven't already. I have had issues with items not being calculated correctly and updating the software with error code 1603. The only way to fix is to uninstall/reinstall and then do an update. Wow, great customer service.
Date published: 2022-03-07
Rated 5 out of 5 by from Great tool! have been using it since 2016 easy to use with a lot of explanations. i like the options to do it your self or get help at any point of the filling
Date published: 2022-03-07
Rated 5 out of 5 by from Pretty easy Last year I went through Turbo Tax, but did not file this way. I also hired my long time accountant to do the job. She charged a lot more and came up with the same figures as Turbo Tax. I will now only go through Turbo Tax.
Date published: 2022-03-07
Rated 5 out of 5 by from Amazing Excellent experience, I received excellent support for chat
Date published: 2022-03-07
Rated 4 out of 5 by from The Upgrading Although this is user friendly, you should not adveritise FREE Federal and state filing and in the last review force to upgrade and charge for state which I saw that state was FREE this year. For me it said for $120 credit, which was give in to turbo tax either way with the total fees of $108 and then if you want it taken from refund, a third party charges another $44. other than that it is a good tool for doing your own taxes.
Date published: 2022-03-07
Rated 5 out of 5 by from love Turbo Tax very simple and quick. I will use this every year i love that my info is saved
Date published: 2022-03-07
Rated 2 out of 5 by from Can't file amended return electronically Has all the bells and whistles except being able to file an amended return, even though the IRS allows e-filing of amended returns since tax year 2019.
Date published: 2022-03-07
Rated 5 out of 5 by from Easy Filing with TurboTax When it comes to taxes, I normally find the experience of filing to be intimidating. Hence, when filing this year, I searched for a service that could assist me in doing so in a manner that was simplified, easy to understand, etc. That is why I chose TurboTax! The system was incredibly helpful and offered many suggestions as to what I should do. I will most definitely be using it again!
Date published: 2022-03-07
Rated 4 out of 5 by from Turbo Tax-Simple Turbo Tax is super easy to use and navigate. Uploading my stocks and crypto sales was a snap.
Date published: 2022-03-07
Rated 3 out of 5 by from turbo tax is pretty good turbo tax is great to use, its easy and very clear instructions. by far cheaper then going to someone in person. that said with prices rising a $59 fee is ridiculous considering it originally stated it was only $39.
Date published: 2022-03-07
All TurboTax® Offerings Reviews - Page 12470