TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Great product. Not a fan of pricing Great product and easy to use! I'm not a fan of how once you choose the version of TurboTax you want to use, you aren't able to go back to a different version without starting over again completely. I also wish they would have mentioned the company they used for the MAX benefits prior to me paying for it...
Date published: 2021-02-16
Rated 5 out of 5 by from The Way to Go! I've been using Turbo Tax for eight years & I love it. This is how I will always file my tax returns!
Date published: 2021-02-16
Rated 4 out of 5 by from amazing it was kind of underwhelming mostly because I'm new to turbo tax and doing my taxes on my own I always had some company always do them for me like H&R block but, honestly I got tired of paying it when I can just do them for free Turbo tax is a life changer thank you so much really appreciate it
Date published: 2021-02-16
Rated 5 out of 5 by from Helpful online taxes The online service was simple to follow and when you went to the help button it helped an lot, too.
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo is SOOOOOOO FANTASTIC!! I was having trouble with certain spots on my W2 and I upgraded on my Turbo Filing to get in touch with an expert. And when I say he went way above and beyond to help me and interacting with me on my screen!! And even though we got disconnected on the phone and on-screen he gave me an idea to start over and re-entered my W2's that were giving me problems and BOOM!! I was able to finish my filing if it wasn't for him I would have had to mail it and nobody wants that. So if the guy who helped me around 10 o'clock at night with me on the phone and on my computer screen, Thank You so much and God bless you!!!
Date published: 2021-02-16
Rated 5 out of 5 by from Quick and Easy This was my first time filing. I felt comfortable with all the help that was available.
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo Tax rules! Turbo Tax walked me through everything, every part was explained so simply, and that is Great!
Date published: 2021-02-16
Rated 5 out of 5 by from Amazing and Easy Been using turbo tax since I went active duty in 2016 and is always extremely helpful and simple (Not to mention free!)
Date published: 2021-02-16
Rated 3 out of 5 by from Employees great, format needs work Syeda was absolutely essential in helping me navigate to get my taxes finalized. She deserves a raise and a promotion at minimum!!!
Date published: 2021-02-16
Rated 5 out of 5 by from reliable I have used turbo tax for 8 years. Reliable. would recommend
Date published: 2021-02-16
All TurboTax® Offerings Reviews - Page 12311
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Great product. Not a fan of pricing Great product and easy to use! I'm not a fan of how once you choose the version of TurboTax you want to use, you aren't able to go back to a different version without starting over again completely. I also wish they would have mentioned the company they used for the MAX benefits prior to me paying for it...
Date published: 2021-02-16
Rated 5 out of 5 by from The Way to Go! I've been using Turbo Tax for eight years & I love it. This is how I will always file my tax returns!
Date published: 2021-02-16
Rated 4 out of 5 by from amazing it was kind of underwhelming mostly because I'm new to turbo tax and doing my taxes on my own I always had some company always do them for me like H&R block but, honestly I got tired of paying it when I can just do them for free Turbo tax is a life changer thank you so much really appreciate it
Date published: 2021-02-16
Rated 5 out of 5 by from Helpful online taxes The online service was simple to follow and when you went to the help button it helped an lot, too.
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo is SOOOOOOO FANTASTIC!! I was having trouble with certain spots on my W2 and I upgraded on my Turbo Filing to get in touch with an expert. And when I say he went way above and beyond to help me and interacting with me on my screen!! And even though we got disconnected on the phone and on-screen he gave me an idea to start over and re-entered my W2's that were giving me problems and BOOM!! I was able to finish my filing if it wasn't for him I would have had to mail it and nobody wants that. So if the guy who helped me around 10 o'clock at night with me on the phone and on my computer screen, Thank You so much and God bless you!!!
Date published: 2021-02-16
Rated 5 out of 5 by from Quick and Easy This was my first time filing. I felt comfortable with all the help that was available.
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo Tax rules! Turbo Tax walked me through everything, every part was explained so simply, and that is Great!
Date published: 2021-02-16
Rated 5 out of 5 by from Amazing and Easy Been using turbo tax since I went active duty in 2016 and is always extremely helpful and simple (Not to mention free!)
Date published: 2021-02-16
Rated 3 out of 5 by from Employees great, format needs work Syeda was absolutely essential in helping me navigate to get my taxes finalized. She deserves a raise and a promotion at minimum!!!
Date published: 2021-02-16
Rated 5 out of 5 by from reliable I have used turbo tax for 8 years. Reliable. would recommend
Date published: 2021-02-16
All TurboTax® Offerings Reviews - Page 12311