TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Very easy, even for beginners! It was a very easy site to use and file with, even for a beginner to the site. There were no unsure moments or unclear definitions, and the little definition pop-ups were very helpful.
Date published: 2023-02-18
Rated 5 out of 5 by from Easy, affordable and reliable Couple decades ago the tax filing with accountants used to be tedious and very slow process. In one case it was a nightmare where he had to file for several extensions dragging it till October. I have been using Intuit turbo tax for many years and won't replace it with another system. Simply the best.
Date published: 2023-02-18
Rated 4 out of 5 by from turbo tax great it is simple and easy to use. I like how it generates the credits so easily.
Date published: 2023-02-18
Rated 5 out of 5 by from 10+ Year User I've been using Turbo Tax for over 10 years and love how easy it is to file taxes with Turbo Tax. I always recommend Turbo Tax to all of my friends and family. My father got me started using it years back when I first had to start filing on my own during high school and into college.
Date published: 2023-02-18
Rated 5 out of 5 by from Easy to do taxes Just a take picture and move along and file. Nice and easy!
Date published: 2023-02-18
Rated 5 out of 5 by from Easy to Use First time preparing my taxes, and it walks you through everything.
Date published: 2023-02-18
Rated 1 out of 5 by from YOU FAILED THIS YEAR I have used Turbo Tax since it came out- years and years ago! You failed me and I will NEVER use again...I am VERY DISAPPOINTED in your lack of updates for or even concern...about the updating of WI NON RESIDENT return...don't bother...I went to WI DOR website and got the forms and filed on paper....GRRR...SHAME ON YOU.. I want a refund....
Date published: 2023-02-18
Rated 4 out of 5 by from I have used Turbo Tax for a number of years This year's Turbo Tax was via a download and not a CD. Was a little concerned but it opened up like a CD without having to store the CD, so that was cool! I ran into a problem when I went to efile my returns. It redirected me to pay for State. That part was easy. My problem happened when it returned me back to proceed to file. It would not file. I called customer service. We spent over an hour on the phone, very helpful representative but were unable to clear the problem. I had to force close turbo tax just to open it up again. I was able to at least file my federal taxes with no problem. I will try state again one more time. If it does go through, I will mail : ( Maybe you can pay my State? Seriously, there is a disconnect somewhere.
Date published: 2023-02-18
Rated 1 out of 5 by from turbotax is not awesome I would just find a qualified professional to help you.
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo Tax was Great! Advisors throughout the experience on the on-line chat were helpful and knowledgeable.
Date published: 2023-02-18
All TurboTax® Offerings Reviews - Page 12149
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very easy, even for beginners! It was a very easy site to use and file with, even for a beginner to the site. There were no unsure moments or unclear definitions, and the little definition pop-ups were very helpful.
Date published: 2023-02-18
Rated 5 out of 5 by from Easy, affordable and reliable Couple decades ago the tax filing with accountants used to be tedious and very slow process. In one case it was a nightmare where he had to file for several extensions dragging it till October. I have been using Intuit turbo tax for many years and won't replace it with another system. Simply the best.
Date published: 2023-02-18
Rated 4 out of 5 by from turbo tax great it is simple and easy to use. I like how it generates the credits so easily.
Date published: 2023-02-18
Rated 5 out of 5 by from 10+ Year User I've been using Turbo Tax for over 10 years and love how easy it is to file taxes with Turbo Tax. I always recommend Turbo Tax to all of my friends and family. My father got me started using it years back when I first had to start filing on my own during high school and into college.
Date published: 2023-02-18
Rated 5 out of 5 by from Easy to do taxes Just a take picture and move along and file. Nice and easy!
Date published: 2023-02-18
Rated 5 out of 5 by from Easy to Use First time preparing my taxes, and it walks you through everything.
Date published: 2023-02-18
Rated 1 out of 5 by from YOU FAILED THIS YEAR I have used Turbo Tax since it came out- years and years ago! You failed me and I will NEVER use again...I am VERY DISAPPOINTED in your lack of updates for or even concern...about the updating of WI NON RESIDENT return...don't bother...I went to WI DOR website and got the forms and filed on paper....GRRR...SHAME ON YOU.. I want a refund....
Date published: 2023-02-18
Rated 4 out of 5 by from I have used Turbo Tax for a number of years This year's Turbo Tax was via a download and not a CD. Was a little concerned but it opened up like a CD without having to store the CD, so that was cool! I ran into a problem when I went to efile my returns. It redirected me to pay for State. That part was easy. My problem happened when it returned me back to proceed to file. It would not file. I called customer service. We spent over an hour on the phone, very helpful representative but were unable to clear the problem. I had to force close turbo tax just to open it up again. I was able to at least file my federal taxes with no problem. I will try state again one more time. If it does go through, I will mail : ( Maybe you can pay my State? Seriously, there is a disconnect somewhere.
Date published: 2023-02-18
Rated 1 out of 5 by from turbotax is not awesome I would just find a qualified professional to help you.
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo Tax was Great! Advisors throughout the experience on the on-line chat were helpful and knowledgeable.
Date published: 2023-02-18
All TurboTax® Offerings Reviews - Page 12149