TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Turbotax is good-some instructions are confusing Turbotax step through process is easy to follow. However, when there is a question and you need go an information window for more explanations they are not written clearly or simply enough and need to be improved.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax Outperforms! Step by step process keeps me coming back to do my taxes with this program every year. I have lost track of the number of years it's been but close to 10.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax is a life saver. Very easy to use. It walks you through every step.
Date published: 2022-02-28
Rated 4 out of 5 by from Works! It was fairly easy to follow. I see it is a different format or has been updated from last year. Needs to add a support link somewhere. Help said click help button at top, but it was Nowhere to be found. I had issues but got help with support. John was a true, albeit a bit set in his ways, expert!
Date published: 2022-02-28
Rated 3 out of 5 by from Not that pleased with eFiling My eFile was rejected because my wifes' adjusted gross income was reported as the adjusted gross income for both of us. Why is IRS even asking for HER adjusted gross income when we always file jointly?
Date published: 2022-02-28
Rated 5 out of 5 by from Easy to follow instructions! Prompts are clear, application is user friendly, simple tax return made even easier.
Date published: 2022-02-28
Rated 5 out of 5 by from thank you it was great thanks this is the best every time o come to this
Date published: 2022-02-28
Rated 1 out of 5 by from This is my last year using Turbo Tax This year and last year, every time I ran Turbo Tax I was required to enter activation code, and after 5 times the code did not work. I had to call and get another code. This year I was ready to file but a form I did not need to file was not ready so I had to wait.
Date published: 2022-02-28
Rated 5 out of 5 by from EASY! I can do my own taxes. Easy. Get help or advice on-line when confused is grand. Can submit on-line and know the taxes are correct. Info is saved for next filing year. THANK YOU!
Date published: 2022-02-28
Rated 5 out of 5 by from Great Tool Easy to walk through the process. The continue button is a great button!
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 12149
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbotax is good-some instructions are confusing Turbotax step through process is easy to follow. However, when there is a question and you need go an information window for more explanations they are not written clearly or simply enough and need to be improved.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax Outperforms! Step by step process keeps me coming back to do my taxes with this program every year. I have lost track of the number of years it's been but close to 10.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax is a life saver. Very easy to use. It walks you through every step.
Date published: 2022-02-28
Rated 4 out of 5 by from Works! It was fairly easy to follow. I see it is a different format or has been updated from last year. Needs to add a support link somewhere. Help said click help button at top, but it was Nowhere to be found. I had issues but got help with support. John was a true, albeit a bit set in his ways, expert!
Date published: 2022-02-28
Rated 3 out of 5 by from Not that pleased with eFiling My eFile was rejected because my wifes' adjusted gross income was reported as the adjusted gross income for both of us. Why is IRS even asking for HER adjusted gross income when we always file jointly?
Date published: 2022-02-28
Rated 5 out of 5 by from Easy to follow instructions! Prompts are clear, application is user friendly, simple tax return made even easier.
Date published: 2022-02-28
Rated 5 out of 5 by from thank you it was great thanks this is the best every time o come to this
Date published: 2022-02-28
Rated 1 out of 5 by from This is my last year using Turbo Tax This year and last year, every time I ran Turbo Tax I was required to enter activation code, and after 5 times the code did not work. I had to call and get another code. This year I was ready to file but a form I did not need to file was not ready so I had to wait.
Date published: 2022-02-28
Rated 5 out of 5 by from EASY! I can do my own taxes. Easy. Get help or advice on-line when confused is grand. Can submit on-line and know the taxes are correct. Info is saved for next filing year. THANK YOU!
Date published: 2022-02-28
Rated 5 out of 5 by from Great Tool Easy to walk through the process. The continue button is a great button!
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 12149