TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by
BigAl245 from
Turbotax is good-some instructions are confusing
Turbotax step through process is easy to follow. However, when there is a question and you need go an information window for more explanations they are not written clearly or simply enough and need to be improved.
Date published: 2022-02-28
Rated 5 out of 5 by
Oldladydeb from
Turbo Tax Outperforms!
Step by step process keeps me coming back to do my taxes with this program every year. I have lost track of the number of years it's been but close to 10.
Date published: 2022-02-28
Rated 5 out of 5 by
Enforcer10000 from
Turbo tax is a life saver.
Very easy to use. It walks you through every step.
Date published: 2022-02-28
Rated 4 out of 5 by
Dave D1 from
Works!
It was fairly easy to follow. I see it is a different format or has been updated from last year. Needs to add a support link somewhere. Help said click help button at top, but it was Nowhere to be found. I had issues but got help with support. John was a true, albeit a bit set in his ways, expert!
Date published: 2022-02-28
Rated 3 out of 5 by
Sadiesoft from
Not that pleased with eFiling
My eFile was rejected because my wifes' adjusted gross income was reported as the adjusted gross income for both of us. Why is IRS even asking for HER adjusted gross income when we always file jointly?
Date published: 2022-02-28
Rated 5 out of 5 by
CTGAL2022 from
Easy to follow instructions!
Prompts are clear, application is user friendly, simple tax return made even easier.
Date published: 2022-02-28
Rated 5 out of 5 by
jamaala from
thank you
it was great thanks this is the best every time o come to this
Date published: 2022-02-28
Rated 1 out of 5 by
ncognito from
This is my last year using Turbo Tax
This year and last year, every time I ran Turbo Tax I was required to enter activation code, and after 5 times the code did not work. I had to call and get another code. This year I was ready to file but a form I did not need to file was not ready so I had to wait.
Date published: 2022-02-28
Rated 5 out of 5 by
Fluffdog from
EASY!
I can do my own taxes. Easy. Get help or advice on-line when confused is grand. Can submit on-line and know the taxes are correct. Info is saved for next filing year. THANK YOU!
Date published: 2022-02-28
Rated 5 out of 5 by
Sammy1126 from
Great Tool
Easy to walk through the process. The continue button is a great button!
All TurboTax® Offerings Reviews - Page 12149
Date published: 2022-02-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
BigAl245 from
Turbotax is good-some instructions are confusing
Turbotax step through process is easy to follow. However, when there is a question and you need go an information window for more explanations they are not written clearly or simply enough and need to be improved.
Date published: 2022-02-28
Rated 5 out of 5 by
Oldladydeb from
Turbo Tax Outperforms!
Step by step process keeps me coming back to do my taxes with this program every year. I have lost track of the number of years it's been but close to 10.
Date published: 2022-02-28
Rated 5 out of 5 by
Enforcer10000 from
Turbo tax is a life saver.
Very easy to use. It walks you through every step.
Date published: 2022-02-28
Rated 4 out of 5 by
Dave D1 from
Works!
It was fairly easy to follow. I see it is a different format or has been updated from last year. Needs to add a support link somewhere. Help said click help button at top, but it was Nowhere to be found. I had issues but got help with support. John was a true, albeit a bit set in his ways, expert!
Date published: 2022-02-28
Rated 3 out of 5 by
Sadiesoft from
Not that pleased with eFiling
My eFile was rejected because my wifes' adjusted gross income was reported as the adjusted gross income for both of us. Why is IRS even asking for HER adjusted gross income when we always file jointly?
Date published: 2022-02-28
Rated 5 out of 5 by
CTGAL2022 from
Easy to follow instructions!
Prompts are clear, application is user friendly, simple tax return made even easier.
Date published: 2022-02-28
Rated 5 out of 5 by
jamaala from
thank you
it was great thanks this is the best every time o come to this
Date published: 2022-02-28
Rated 1 out of 5 by
ncognito from
This is my last year using Turbo Tax
This year and last year, every time I ran Turbo Tax I was required to enter activation code, and after 5 times the code did not work. I had to call and get another code. This year I was ready to file but a form I did not need to file was not ready so I had to wait.
Date published: 2022-02-28
Rated 5 out of 5 by
Fluffdog from
EASY!
I can do my own taxes. Easy. Get help or advice on-line when confused is grand. Can submit on-line and know the taxes are correct. Info is saved for next filing year. THANK YOU!
Date published: 2022-02-28
Rated 5 out of 5 by
Sammy1126 from
Great Tool
Easy to walk through the process. The continue button is a great button!
All TurboTax® Offerings Reviews - Page 12149
Date published: 2022-02-28