TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Quick and easy It was quick and easy file and I definitely would recommend this to anyone filing for their taxes!
Date published: 2023-02-19
Rated 1 out of 5 by from Terrible customer service experience Related to Reject Code F8960-019-04. First 2 times I contacted TurboTax for assistance not only did customer service not have a solution, they actually gave me incorrect information, possibly intentionally mislead me and was very confusing. Third call to customer service was ok. I’ve used turbo tax for several years and am very disappointed. I will not be a returning customer.
Date published: 2023-02-19
Rated 5 out of 5 by from Super easy and helpful Very helpful. Super easy to use. I love that you can just take a picture of your tax forms with your phone using a QR code.
Date published: 2023-02-19
Rated 5 out of 5 by from 👍 I recommend asking for help when needed it wasn't easy to complete.
Date published: 2023-02-19
Rated 2 out of 5 by from Turbo Tax Is Not The Same I am so disappointed this year in Turbo Tax. It was so hard to work with. I have used Turbo Tax for 20 years and have never experienced this much difficulty. Please change back to an easier format. I will look into other tax programs next year.
Date published: 2023-02-19
Rated 5 out of 5 by from Great Service Quick and easy, I have done it for years with TurboTax
Date published: 2023-02-19
Rated 5 out of 5 by from Great Good service I appreciate turbo tax they saved me a few bucks lol
Date published: 2023-02-19
Rated 4 out of 5 by from This service was a lot faster than i expected i am satisfied with this service. I like the direct deposit option.
Date published: 2023-02-19
Rated 5 out of 5 by from piece of cake this year is easier than last year.if you have your figures on hand, its a cake walk. They will walk you through each step.
Date published: 2023-02-19
Rated 5 out of 5 by from Turbotax is hopefully easy to use Had extra taxes to pay this year so needed Turbotax to complete the complex forms.
Date published: 2023-02-19
All TurboTax® Offerings Reviews - Page 12142
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Quick and easy It was quick and easy file and I definitely would recommend this to anyone filing for their taxes!
Date published: 2023-02-19
Rated 1 out of 5 by from Terrible customer service experience Related to Reject Code F8960-019-04. First 2 times I contacted TurboTax for assistance not only did customer service not have a solution, they actually gave me incorrect information, possibly intentionally mislead me and was very confusing. Third call to customer service was ok. I’ve used turbo tax for several years and am very disappointed. I will not be a returning customer.
Date published: 2023-02-19
Rated 5 out of 5 by from Super easy and helpful Very helpful. Super easy to use. I love that you can just take a picture of your tax forms with your phone using a QR code.
Date published: 2023-02-19
Rated 5 out of 5 by from 👍 I recommend asking for help when needed it wasn't easy to complete.
Date published: 2023-02-19
Rated 2 out of 5 by from Turbo Tax Is Not The Same I am so disappointed this year in Turbo Tax. It was so hard to work with. I have used Turbo Tax for 20 years and have never experienced this much difficulty. Please change back to an easier format. I will look into other tax programs next year.
Date published: 2023-02-19
Rated 5 out of 5 by from Great Service Quick and easy, I have done it for years with TurboTax
Date published: 2023-02-19
Rated 5 out of 5 by from Great Good service I appreciate turbo tax they saved me a few bucks lol
Date published: 2023-02-19
Rated 4 out of 5 by from This service was a lot faster than i expected i am satisfied with this service. I like the direct deposit option.
Date published: 2023-02-19
Rated 5 out of 5 by from piece of cake this year is easier than last year.if you have your figures on hand, its a cake walk. They will walk you through each step.
Date published: 2023-02-19
Rated 5 out of 5 by from Turbotax is hopefully easy to use Had extra taxes to pay this year so needed Turbotax to complete the complex forms.
Date published: 2023-02-19
All TurboTax® Offerings Reviews - Page 12142