TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 4 out of 5 by
WEG Sr from
Turbo Tax makes it easy.
I have used Turbo Tax for several years and find it very user friendly.
Date published: 2023-02-18
Rated 5 out of 5 by
Penole from
10 Years
Turbo Tax has come through again for the 10th consecutive year.
Date published: 2023-02-18
Rated 1 out of 5 by
Kate190876 from
TurboTax is Terrible, last time I use them
charging 120 when you can do it for 20 other websites
Date published: 2023-02-18
Rated 5 out of 5 by
NICK M 23 from
AWESOME
HELPS A LOT LOVE TURBO TAX ALWAYS VERY RELIABLE !!
Date published: 2023-02-18
Rated 2 out of 5 by
MRHSBH from
Very Disappointed in Online produict vs CD
I have used Turbo Tax for at least five years--in the past all with CD loaded software on my microsoft 8.1 windows laptop. No problems--excellent experience. This year either Turbo Tax or Microsoft said that the product was no longer available for windows 8.1, so I decided to still use Turbo Tax but do it online. Software caclulated that I had a penalty for underwithholding of 2022. I conducted therir Free help service to explain facts. Tax bill in 2021 was $2,600, I had withheld over $8,000 in 2022--no way there was any penalties due. The help advisors said I would have to pay an extra fee of approximately $150 to talk to someone who could help me. Unable to see the calculation anywhere in the software to determine the problem--even after paying the fee for the software, still no form 2022 for caculation of tax penalties for underpayments. Just the penalty assessed incorrectly
Date published: 2023-02-18
Rated 5 out of 5 by
Clhab from
Loyal to TurboTax
I will never use any other way to do my taxes again♥️
Date published: 2023-02-18
Rated 5 out of 5 by
martinkl from
kays help
i love the live support team they were so helpful in figuring out my issues on taxes
Date published: 2023-02-18
Rated 4 out of 5 by
TheBowlen from
Very fast
The process was very fast and convenient. Character count for review is weird.
Date published: 2023-02-18
Rated 5 out of 5 by
Leonard1223 from
Thank you.
It was helpful in preparing my taxes. Thanks again.
Date published: 2023-02-18
Rated 5 out of 5 by
Anonymous98765432112345 from
TurboTax is a Great Value
TurboTax has helped me do my taxes for year. I appreciate the support the provide for 1099 income. This year was the first year we had do amend a return and it was so simple and didn't cost us anything (except the additional payments to the IRS and State)
All TurboTax® Offerings Reviews - Page 12134
Date published: 2023-02-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
WEG Sr from
Turbo Tax makes it easy.
I have used Turbo Tax for several years and find it very user friendly.
Date published: 2023-02-18
Rated 5 out of 5 by
Penole from
10 Years
Turbo Tax has come through again for the 10th consecutive year.
Date published: 2023-02-18
Rated 1 out of 5 by
Kate190876 from
TurboTax is Terrible, last time I use them
charging 120 when you can do it for 20 other websites
Date published: 2023-02-18
Rated 5 out of 5 by
NICK M 23 from
AWESOME
HELPS A LOT LOVE TURBO TAX ALWAYS VERY RELIABLE !!
Date published: 2023-02-18
Rated 2 out of 5 by
MRHSBH from
Very Disappointed in Online produict vs CD
I have used Turbo Tax for at least five years--in the past all with CD loaded software on my microsoft 8.1 windows laptop. No problems--excellent experience. This year either Turbo Tax or Microsoft said that the product was no longer available for windows 8.1, so I decided to still use Turbo Tax but do it online. Software caclulated that I had a penalty for underwithholding of 2022. I conducted therir Free help service to explain facts. Tax bill in 2021 was $2,600, I had withheld over $8,000 in 2022--no way there was any penalties due. The help advisors said I would have to pay an extra fee of approximately $150 to talk to someone who could help me. Unable to see the calculation anywhere in the software to determine the problem--even after paying the fee for the software, still no form 2022 for caculation of tax penalties for underpayments. Just the penalty assessed incorrectly
Date published: 2023-02-18
Rated 5 out of 5 by
Clhab from
Loyal to TurboTax
I will never use any other way to do my taxes again♥️
Date published: 2023-02-18
Rated 5 out of 5 by
martinkl from
kays help
i love the live support team they were so helpful in figuring out my issues on taxes
Date published: 2023-02-18
Rated 4 out of 5 by
TheBowlen from
Very fast
The process was very fast and convenient. Character count for review is weird.
Date published: 2023-02-18
Rated 5 out of 5 by
Leonard1223 from
Thank you.
It was helpful in preparing my taxes. Thanks again.
Date published: 2023-02-18
Rated 5 out of 5 by
Anonymous98765432112345 from
TurboTax is a Great Value
TurboTax has helped me do my taxes for year. I appreciate the support the provide for 1099 income. This year was the first year we had do amend a return and it was so simple and didn't cost us anything (except the additional payments to the IRS and State)
All TurboTax® Offerings Reviews - Page 12134
Date published: 2023-02-18