TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax makes it easy. I have used Turbo Tax for several years and find it very user friendly.
Date published: 2023-02-18
Rated 5 out of 5 by from 10 Years Turbo Tax has come through again for the 10th consecutive year.
Date published: 2023-02-18
Rated 1 out of 5 by from TurboTax is Terrible, last time I use them charging 120 when you can do it for 20 other websites
Date published: 2023-02-18
Rated 5 out of 5 by from AWESOME HELPS A LOT LOVE TURBO TAX ALWAYS VERY RELIABLE !!
Date published: 2023-02-18
Rated 2 out of 5 by from Very Disappointed in Online produict vs CD I have used Turbo Tax for at least five years--in the past all with CD loaded software on my microsoft 8.1 windows laptop. No problems--excellent experience. This year either Turbo Tax or Microsoft said that the product was no longer available for windows 8.1, so I decided to still use Turbo Tax but do it online. Software caclulated that I had a penalty for underwithholding of 2022. I conducted therir Free help service to explain facts. Tax bill in 2021 was $2,600, I had withheld over $8,000 in 2022--no way there was any penalties due. The help advisors said I would have to pay an extra fee of approximately $150 to talk to someone who could help me. Unable to see the calculation anywhere in the software to determine the problem--even after paying the fee for the software, still no form 2022 for caculation of tax penalties for underpayments. Just the penalty assessed incorrectly
Date published: 2023-02-18
Rated 5 out of 5 by from Loyal to TurboTax I will never use any other way to do my taxes again♥️
Date published: 2023-02-18
Rated 5 out of 5 by from kays help i love the live support team they were so helpful in figuring out my issues on taxes
Date published: 2023-02-18
Rated 4 out of 5 by from Very fast The process was very fast and convenient. Character count for review is weird.
Date published: 2023-02-18
Rated 5 out of 5 by from Thank you. It was helpful in preparing my taxes. Thanks again.
Date published: 2023-02-18
Rated 5 out of 5 by from TurboTax is a Great Value TurboTax has helped me do my taxes for year. I appreciate the support the provide for 1099 income. This year was the first year we had do amend a return and it was so simple and didn't cost us anything (except the additional payments to the IRS and State)
Date published: 2023-02-18
All TurboTax® Offerings Reviews - Page 12134
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax makes it easy. I have used Turbo Tax for several years and find it very user friendly.
Date published: 2023-02-18
Rated 5 out of 5 by from 10 Years Turbo Tax has come through again for the 10th consecutive year.
Date published: 2023-02-18
Rated 1 out of 5 by from TurboTax is Terrible, last time I use them charging 120 when you can do it for 20 other websites
Date published: 2023-02-18
Rated 5 out of 5 by from AWESOME HELPS A LOT LOVE TURBO TAX ALWAYS VERY RELIABLE !!
Date published: 2023-02-18
Rated 2 out of 5 by from Very Disappointed in Online produict vs CD I have used Turbo Tax for at least five years--in the past all with CD loaded software on my microsoft 8.1 windows laptop. No problems--excellent experience. This year either Turbo Tax or Microsoft said that the product was no longer available for windows 8.1, so I decided to still use Turbo Tax but do it online. Software caclulated that I had a penalty for underwithholding of 2022. I conducted therir Free help service to explain facts. Tax bill in 2021 was $2,600, I had withheld over $8,000 in 2022--no way there was any penalties due. The help advisors said I would have to pay an extra fee of approximately $150 to talk to someone who could help me. Unable to see the calculation anywhere in the software to determine the problem--even after paying the fee for the software, still no form 2022 for caculation of tax penalties for underpayments. Just the penalty assessed incorrectly
Date published: 2023-02-18
Rated 5 out of 5 by from Loyal to TurboTax I will never use any other way to do my taxes again♥️
Date published: 2023-02-18
Rated 5 out of 5 by from kays help i love the live support team they were so helpful in figuring out my issues on taxes
Date published: 2023-02-18
Rated 4 out of 5 by from Very fast The process was very fast and convenient. Character count for review is weird.
Date published: 2023-02-18
Rated 5 out of 5 by from Thank you. It was helpful in preparing my taxes. Thanks again.
Date published: 2023-02-18
Rated 5 out of 5 by from TurboTax is a Great Value TurboTax has helped me do my taxes for year. I appreciate the support the provide for 1099 income. This year was the first year we had do amend a return and it was so simple and didn't cost us anything (except the additional payments to the IRS and State)
Date published: 2023-02-18
All TurboTax® Offerings Reviews - Page 12134