TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from I love TurboTax!!!! Super easy every year I use TurboTax and it just keeps getting better and better!!!
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo Tax is great!! They have all of my previous information so I don't have to put it all back in, they ask all the questions to make sure I get my full return, they make the process less stressful!!
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo Tax is awesome I received assistance from an expert and she was most helpful. She walked me through the process of filing my taxes that I had a challenge with. Kudos!
Date published: 2022-02-16
Rated 1 out of 5 by from Several Things to Consider When getting ready to file taxes they give you the "option" for free filing for Fed, and $49 for state. Great! Unless there is anything [they] feel might be a reason to charge you more. Fine, all is said I am paying $119 for Fed and $49 for state (as promised) and then I elected for ID theft protection which I calculate everything at $217. Get to the end and there is a hidden fee of $39 to have them deduct this from my federal return. So instead of paying $49 to file state (initially), the total amount owed to TurboTax is $256 in "fees" when all is said and done. TurboTax needs to be more forthright about their fees, and they need to not act like they are giving you any "options". It is very patronizing. I have used this platform for many years and since 2016 it has been gradually going downhill. My brother-in-law switched to H&R Block a couple of years ago and really likes them, I think I will be switching to them next year.
Date published: 2022-02-16
Rated 3 out of 5 by from TurboTax is ok Some of it was confusing. Said I had duplicates 1099 R but didn’t.
Date published: 2022-02-16
Rated 4 out of 5 by from easy steps they make it easy to file your taxes. and its very quick and simple.
Date published: 2022-02-16
Rated 5 out of 5 by from Use this all the time. Thank y'all. Very easy to use. I will use Turbo Tax again. Thank y'all.
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo Tax is Amazing! The process is simple and easy and they are very thorough in reviewing all options. They found an additional $800 that I would have never known about.
Date published: 2022-02-16
Rated 5 out of 5 by from TurboTax is Excellent; easy to use! TurboTax walks you through every step of filing. This program allows you to have piece of mind when filing- that you have reviewed all items needing review and checked all the boxes that need checking. I have been using TurboTax for 10 years. I would definitely recommend.
Date published: 2022-02-16
Rated 5 out of 5 by from TurboTax so easy to use I love it and will use it next year
Date published: 2022-02-16
All TurboTax® Offerings Reviews - Page 12115
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I love TurboTax!!!! Super easy every year I use TurboTax and it just keeps getting better and better!!!
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo Tax is great!! They have all of my previous information so I don't have to put it all back in, they ask all the questions to make sure I get my full return, they make the process less stressful!!
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo Tax is awesome I received assistance from an expert and she was most helpful. She walked me through the process of filing my taxes that I had a challenge with. Kudos!
Date published: 2022-02-16
Rated 1 out of 5 by from Several Things to Consider When getting ready to file taxes they give you the "option" for free filing for Fed, and $49 for state. Great! Unless there is anything [they] feel might be a reason to charge you more. Fine, all is said I am paying $119 for Fed and $49 for state (as promised) and then I elected for ID theft protection which I calculate everything at $217. Get to the end and there is a hidden fee of $39 to have them deduct this from my federal return. So instead of paying $49 to file state (initially), the total amount owed to TurboTax is $256 in "fees" when all is said and done. TurboTax needs to be more forthright about their fees, and they need to not act like they are giving you any "options". It is very patronizing. I have used this platform for many years and since 2016 it has been gradually going downhill. My brother-in-law switched to H&R Block a couple of years ago and really likes them, I think I will be switching to them next year.
Date published: 2022-02-16
Rated 3 out of 5 by from TurboTax is ok Some of it was confusing. Said I had duplicates 1099 R but didn’t.
Date published: 2022-02-16
Rated 4 out of 5 by from easy steps they make it easy to file your taxes. and its very quick and simple.
Date published: 2022-02-16
Rated 5 out of 5 by from Use this all the time. Thank y'all. Very easy to use. I will use Turbo Tax again. Thank y'all.
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo Tax is Amazing! The process is simple and easy and they are very thorough in reviewing all options. They found an additional $800 that I would have never known about.
Date published: 2022-02-16
Rated 5 out of 5 by from TurboTax is Excellent; easy to use! TurboTax walks you through every step of filing. This program allows you to have piece of mind when filing- that you have reviewed all items needing review and checked all the boxes that need checking. I have been using TurboTax for 10 years. I would definitely recommend.
Date published: 2022-02-16
Rated 5 out of 5 by from TurboTax so easy to use I love it and will use it next year
Date published: 2022-02-16
All TurboTax® Offerings Reviews - Page 12115