TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from Too much hassle Way too much extra mess — charges for stuff when it was supposed to be free. Using a different company next year
Date published: 2022-03-30
Rated 5 out of 5 by from TurboTax downloadable for 2021 is very good Rarely do I leave reviews but I think this time it is warranted it. For the first time in 2021 I was self employed. The on-line version for self-employed is nothing short of poor. I was able to get life help several times which was nice. And while their understanding of the program was good their abilities to help define grey areas was limited. So I bought the downloadable version and frankly, it's excellent.
Date published: 2022-03-30
Rated 5 out of 5 by from Great Service Service was timely and conducted professionally. Great service.
Date published: 2022-03-30
Rated 5 out of 5 by from TurboTax Is Awesome! This was my first year filing my taxes and TurboTax was the best place I could have came for help and insistence’s!
Date published: 2022-03-30
Rated 1 out of 5 by from TurboTax Should Not Exist Congress should shut you down and implement return free filing
Date published: 2022-03-30
Rated 5 out of 5 by from TurboTax live was outstanding Janet was very responsive and informative on the special needs of my tax situation with rentals and a lot of other taxable events that needed to be sorted out.
Date published: 2022-03-30
Rated 5 out of 5 by from Easy to work Easy to work with helpful tips. Form can be pulled up and if all else fails - support is very helpful.
Date published: 2022-03-30
Rated 5 out of 5 by from INTUITIVE INTUITIVE TO USE . BEST TO USE THE LONG FORM QUESTIONAIRE.
Date published: 2022-03-30
Rated 5 out of 5 by from TurboTax is AWESOME I use it every year!! I love turbotax, except the price for using all the programs or benefits... Just wish it was all cheaper :-)
Date published: 2022-03-30
Rated 5 out of 5 by from Easiest Way to file I have used turbo tax since i was in high school. its easy and i will probably always use them!
Date published: 2022-03-30
All TurboTax® Offerings Reviews - Page 11998
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Too much hassle Way too much extra mess — charges for stuff when it was supposed to be free. Using a different company next year
Date published: 2022-03-30
Rated 5 out of 5 by from TurboTax downloadable for 2021 is very good Rarely do I leave reviews but I think this time it is warranted it. For the first time in 2021 I was self employed. The on-line version for self-employed is nothing short of poor. I was able to get life help several times which was nice. And while their understanding of the program was good their abilities to help define grey areas was limited. So I bought the downloadable version and frankly, it's excellent.
Date published: 2022-03-30
Rated 5 out of 5 by from Great Service Service was timely and conducted professionally. Great service.
Date published: 2022-03-30
Rated 5 out of 5 by from TurboTax Is Awesome! This was my first year filing my taxes and TurboTax was the best place I could have came for help and insistence’s!
Date published: 2022-03-30
Rated 1 out of 5 by from TurboTax Should Not Exist Congress should shut you down and implement return free filing
Date published: 2022-03-30
Rated 5 out of 5 by from TurboTax live was outstanding Janet was very responsive and informative on the special needs of my tax situation with rentals and a lot of other taxable events that needed to be sorted out.
Date published: 2022-03-30
Rated 5 out of 5 by from Easy to work Easy to work with helpful tips. Form can be pulled up and if all else fails - support is very helpful.
Date published: 2022-03-30
Rated 5 out of 5 by from INTUITIVE INTUITIVE TO USE . BEST TO USE THE LONG FORM QUESTIONAIRE.
Date published: 2022-03-30
Rated 5 out of 5 by from TurboTax is AWESOME I use it every year!! I love turbotax, except the price for using all the programs or benefits... Just wish it was all cheaper :-)
Date published: 2022-03-30
Rated 5 out of 5 by from Easiest Way to file I have used turbo tax since i was in high school. its easy and i will probably always use them!
Date published: 2022-03-30
All TurboTax® Offerings Reviews - Page 11998