TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from A++++++ great easy self following directions...easy to use love the auto imput from w2s
Date published: 2022-03-07
Rated 1 out of 5 by from Nowhere to input your 1099-S for a second home. Very Disconcerting! Nowhere to enter your 1099-S if it is for a second home. This is UNACCEPTABLE.
Date published: 2022-03-07
Rated 4 out of 5 by from easy explanations and options good and easy fast and hopefully accurate would reccomend.
Date published: 2022-03-07
Rated 3 out of 5 by from On-Line help is "SO-SO" Turbo-tax instructed me to call "877----_ number to pay for state filing. The representative had absolutely no idea how to process this reuest/reqirement. She said she would transfer me to another representative - disconnected me!!!
Date published: 2022-03-07
Rated 5 out of 5 by from Turbo Tax is awesome. Have used Turbo Tax for years and would recommend it to everyone.
Date published: 2022-03-07
Rated 5 out of 5 by from great product Always easy to use and very correct. Answers all issues at hand. used for over20years.
Date published: 2022-03-07
Rated 5 out of 5 by from turbo tax is awesome did not engage with an expert this year. Maybe next year
Date published: 2022-03-07
Rated 3 out of 5 by from Not happy this year My return shows an error in foreign forms. I had no foreign anything. couldn't delete the info although the forms showed no information on them. I'm at a complete loss as how this happened and I have spent days trying to fix it.
Date published: 2022-03-07
Rated 5 out of 5 by from Always Turbotax Turbotax has been my "go-to" tax program for many years. It never disappoints!
Date published: 2022-03-07
Rated 2 out of 5 by from Full of fees that get more expensive every year Always full of fees that get more expensive every year. This year they charged me $39 extra because I elected to pay turbotax out of my refund (because I was too broke to pay the $59.00 outright right now). The only one that really gets penalized are the ones with less money! If I knew what I was doing I would be better off with a tax person. It's the same amount of money anyway and I'd rather pay a real person next time. It is an OK product if you don't know what to do like me and just want to get your tax return over with.
Date published: 2022-03-07
All TurboTax® Offerings Reviews - Page 11993
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from A++++++ great easy self following directions...easy to use love the auto imput from w2s
Date published: 2022-03-07
Rated 1 out of 5 by from Nowhere to input your 1099-S for a second home. Very Disconcerting! Nowhere to enter your 1099-S if it is for a second home. This is UNACCEPTABLE.
Date published: 2022-03-07
Rated 4 out of 5 by from easy explanations and options good and easy fast and hopefully accurate would reccomend.
Date published: 2022-03-07
Rated 3 out of 5 by from On-Line help is "SO-SO" Turbo-tax instructed me to call "877----_ number to pay for state filing. The representative had absolutely no idea how to process this reuest/reqirement. She said she would transfer me to another representative - disconnected me!!!
Date published: 2022-03-07
Rated 5 out of 5 by from Turbo Tax is awesome. Have used Turbo Tax for years and would recommend it to everyone.
Date published: 2022-03-07
Rated 5 out of 5 by from great product Always easy to use and very correct. Answers all issues at hand. used for over20years.
Date published: 2022-03-07
Rated 5 out of 5 by from turbo tax is awesome did not engage with an expert this year. Maybe next year
Date published: 2022-03-07
Rated 3 out of 5 by from Not happy this year My return shows an error in foreign forms. I had no foreign anything. couldn't delete the info although the forms showed no information on them. I'm at a complete loss as how this happened and I have spent days trying to fix it.
Date published: 2022-03-07
Rated 5 out of 5 by from Always Turbotax Turbotax has been my "go-to" tax program for many years. It never disappoints!
Date published: 2022-03-07
Rated 2 out of 5 by from Full of fees that get more expensive every year Always full of fees that get more expensive every year. This year they charged me $39 extra because I elected to pay turbotax out of my refund (because I was too broke to pay the $59.00 outright right now). The only one that really gets penalized are the ones with less money! If I knew what I was doing I would be better off with a tax person. It's the same amount of money anyway and I'd rather pay a real person next time. It is an OK product if you don't know what to do like me and just want to get your tax return over with.
Date published: 2022-03-07
All TurboTax® Offerings Reviews - Page 11993