TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from easy I feel confident using turbo tax for my taxes! So easy to use thanks!
Date published: 2023-02-18
Rated 2 out of 5 by from Unable to file State - system issue Overall, not bad, but somewhat glitchy and in the end I was not able to file my state return as the system was not moving forward and I received a "Hmm, looks like we hit a snag" error message while trying to purchase my state efile. Unfortunately, I was not able to fix it and the engineers don't seem to be doing anything about it as the support team marked the issue as resolved (even though it is not).
Date published: 2023-02-18
Rated 5 out of 5 by from STEP BY STEP EASY I was very nervous to file because I had extra forms and was unsure how hard it would be. This site took me through step by step and made everything understandable and easy. It also cost me nothing! Highly recommend!
Date published: 2023-02-18
Rated 5 out of 5 by from TurboTax is amazing !! This is my 3rd or 4th year filing through TurboTax and its always easy, fast and Max refund !!
Date published: 2023-02-18
Rated 4 out of 5 by from Does It's Job TurboTax does it's job, though takes longer than it's race-mode of 43 minutes (mine took almost 4 hours to do). Glad to see it still cheap to file my taxes
Date published: 2023-02-18
Rated 5 out of 5 by from turbo tax is fast and amazing!!!! i like using turbo tax because it is easy to use. very simple not hard at all. i also like that their is live experts ready to help!
Date published: 2023-02-18
Rated 5 out of 5 by from Excellent Customer Service Larry was extremely helpful in getting my federal and state taxes filed. True Professional!
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo Tax Expert I spoke with live person Expert on issue to enter the Solar panel cost to get credit. She was very knowledge and helpful.
Date published: 2023-02-18
Rated 3 out of 5 by from awesome SO easy to use and overall great! Thanks for your business
Date published: 2023-02-18
Rated 5 out of 5 by from Best tax s/w ever! Easiest to use and I've used all the competitor's products. Great price point and great helps along the way. Would highly recommend to anyone who's reluctant to do their own taxes.
Date published: 2023-02-18
All TurboTax® Offerings Reviews - Page 11993
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from easy I feel confident using turbo tax for my taxes! So easy to use thanks!
Date published: 2023-02-18
Rated 2 out of 5 by from Unable to file State - system issue Overall, not bad, but somewhat glitchy and in the end I was not able to file my state return as the system was not moving forward and I received a "Hmm, looks like we hit a snag" error message while trying to purchase my state efile. Unfortunately, I was not able to fix it and the engineers don't seem to be doing anything about it as the support team marked the issue as resolved (even though it is not).
Date published: 2023-02-18
Rated 5 out of 5 by from STEP BY STEP EASY I was very nervous to file because I had extra forms and was unsure how hard it would be. This site took me through step by step and made everything understandable and easy. It also cost me nothing! Highly recommend!
Date published: 2023-02-18
Rated 5 out of 5 by from TurboTax is amazing !! This is my 3rd or 4th year filing through TurboTax and its always easy, fast and Max refund !!
Date published: 2023-02-18
Rated 4 out of 5 by from Does It's Job TurboTax does it's job, though takes longer than it's race-mode of 43 minutes (mine took almost 4 hours to do). Glad to see it still cheap to file my taxes
Date published: 2023-02-18
Rated 5 out of 5 by from turbo tax is fast and amazing!!!! i like using turbo tax because it is easy to use. very simple not hard at all. i also like that their is live experts ready to help!
Date published: 2023-02-18
Rated 5 out of 5 by from Excellent Customer Service Larry was extremely helpful in getting my federal and state taxes filed. True Professional!
Date published: 2023-02-18
Rated 5 out of 5 by from Turbo Tax Expert I spoke with live person Expert on issue to enter the Solar panel cost to get credit. She was very knowledge and helpful.
Date published: 2023-02-18
Rated 3 out of 5 by from awesome SO easy to use and overall great! Thanks for your business
Date published: 2023-02-18
Rated 5 out of 5 by from Best tax s/w ever! Easiest to use and I've used all the competitor's products. Great price point and great helps along the way. Would highly recommend to anyone who's reluctant to do their own taxes.
Date published: 2023-02-18
All TurboTax® Offerings Reviews - Page 11993