TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from my second year and i loveit its so simple and easy, agents are so helpful and sweet
Date published: 2022-02-16
Rated 2 out of 5 by from $$$ YOU DID NOT GIVE ME THE OPTION TO OPT OUT OF THE TURBO TAX DELUX. I WAS TOLD THIS WOULD BE FREE AND IT DID NOT GIVE ME THE OPTION TO SELECT THE "FREE" FILING METHOD. I EXITED OUT OF THE BROWSER SEVERAL TIMES BUT YOUR SYSTEM REGISTERED THE DELUX VERSION WHICH IS NOT WHAT I WANTED.
Date published: 2022-02-16
Rated 5 out of 5 by from Best EVER!!!!!!!!!!!!!! Very inter active and easy to understand!!!!!!!!!!!
Date published: 2022-02-16
Rated 5 out of 5 by from Awesome. Turbo tax is easy to navigate online and their staffs are ready to help you when you need them.
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo tax is the best I filed fast accurate and stress you can't get better than that
Date published: 2022-02-16
Rated 2 out of 5 by from DOUBLE CHARGE During the federal process I clicked on STATE RETURN button and was charged for states listed. Then when I started the state returns I was charged again? I will follow up.
Date published: 2022-02-16
Rated 5 out of 5 by from yearly filing I use Turbo Tax every year, fast and pain free with timely payments deposited right into your bank account.
Date published: 2022-02-16
Rated 1 out of 5 by from Trouble with filing...disappointed Had to research and research as to why I got a message that said 2021 taxes couldn't be e-filed. Turned out it was a problem filing state and not federal but Turbo Tax offered no help UNLESS I paid for their max defense crud. I doubt I will be back to Turbo tax. You charged me $167 for federal alone, now I'm mailing my NC taxes on my own and no help from you to figure out what was wrong. Incidentally, the chat forum I wandered into online said TurboTax was aware of this....great customer support, NOT!
Date published: 2022-02-16
Rated 5 out of 5 by from Very helpful and easy to navigate. Experts answered all my questions and were very helpful.
Date published: 2022-02-16
Rated 5 out of 5 by from sticking with them, i have for several years/ I have been using for many years, I never had any issues.
Date published: 2022-02-16
All TurboTax® Offerings Reviews - Page 11993
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from my second year and i loveit its so simple and easy, agents are so helpful and sweet
Date published: 2022-02-16
Rated 2 out of 5 by from $$$ YOU DID NOT GIVE ME THE OPTION TO OPT OUT OF THE TURBO TAX DELUX. I WAS TOLD THIS WOULD BE FREE AND IT DID NOT GIVE ME THE OPTION TO SELECT THE "FREE" FILING METHOD. I EXITED OUT OF THE BROWSER SEVERAL TIMES BUT YOUR SYSTEM REGISTERED THE DELUX VERSION WHICH IS NOT WHAT I WANTED.
Date published: 2022-02-16
Rated 5 out of 5 by from Best EVER!!!!!!!!!!!!!! Very inter active and easy to understand!!!!!!!!!!!
Date published: 2022-02-16
Rated 5 out of 5 by from Awesome. Turbo tax is easy to navigate online and their staffs are ready to help you when you need them.
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo tax is the best I filed fast accurate and stress you can't get better than that
Date published: 2022-02-16
Rated 2 out of 5 by from DOUBLE CHARGE During the federal process I clicked on STATE RETURN button and was charged for states listed. Then when I started the state returns I was charged again? I will follow up.
Date published: 2022-02-16
Rated 5 out of 5 by from yearly filing I use Turbo Tax every year, fast and pain free with timely payments deposited right into your bank account.
Date published: 2022-02-16
Rated 1 out of 5 by from Trouble with filing...disappointed Had to research and research as to why I got a message that said 2021 taxes couldn't be e-filed. Turned out it was a problem filing state and not federal but Turbo Tax offered no help UNLESS I paid for their max defense crud. I doubt I will be back to Turbo tax. You charged me $167 for federal alone, now I'm mailing my NC taxes on my own and no help from you to figure out what was wrong. Incidentally, the chat forum I wandered into online said TurboTax was aware of this....great customer support, NOT!
Date published: 2022-02-16
Rated 5 out of 5 by from Very helpful and easy to navigate. Experts answered all my questions and were very helpful.
Date published: 2022-02-16
Rated 5 out of 5 by from sticking with them, i have for several years/ I have been using for many years, I never had any issues.
Date published: 2022-02-16
All TurboTax® Offerings Reviews - Page 11993