TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from Not happy with the changes in Turbo Tax this year! I had to pay $80 to file my return this year and it should have cost nothing. My return did not include a Lifetime Learning Credit as I did not qualify for it yet the Turbo Tax system said I had to upgrade my return and pay because it included it. Misleading and inaccurate! I had to pay $39 for each the state and federal returns. I will look for other tax preparation options next year.
Date published: 2023-02-05
Rated 5 out of 5 by from Great Choice They make it quick and easy to file and ask great questions to help make sure you are checking the right boxes.
Date published: 2023-02-05
Rated 5 out of 5 by from Confidence with Turbo Tax I have been filing my taxes with Turbo Tax for several years and have seen many improvements/ additions to their services. I like the addition of being able to consult with a live person if needed. I also like that the service presents questions other than the ones required by law. This helps give me confidence that I am not missing anything when I file. I started using Turbo Tax after having a bad experience with another more expensive service. The only reason I used that service was that I felt unsure about using a computerized service by myself. Using Turbo Tax was easy and reassuring even to someone who is not computer savvy. I haven't used any other service since and I recommend it to others looking for a relatively inexpensive way to file their tax returns.
Date published: 2023-02-05
Rated 5 out of 5 by from awesome always recommended to who would ask...............
Date published: 2023-02-05
Rated 5 out of 5 by from easy yo use great example, when I called customer service was great
Date published: 2023-02-05
Rated 5 out of 5 by from Fast and Easy Very easy to use. Given I have used it for a few years now when I logged in it showed me being 50% done. Not much changes in my life so I think I was done in less than 10 minutes.
Date published: 2023-02-05
Rated 5 out of 5 by from Quick, Helpful, Easy Was originally daunted by taxes...this made it relatively simple and smnooth. Thanks!
Date published: 2023-02-05
Rated 5 out of 5 by from Turbotax I have used Turbotax for several years now and I always get the best results
Date published: 2023-02-05
Rated 5 out of 5 by from TurboTax is great! TurboTax has a streamlined system that is simple and handy to use, and I especially appreciate that it's free. Taxes are stressful but TurboTax removes that stress and makes filing taxes easy.
Date published: 2023-02-05
Rated 5 out of 5 by from Good job Turnbo Tax It was easy to use and the instruction were eady to follow
Date published: 2023-02-05
All TurboTax® Offerings Reviews - Page 11992
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Not happy with the changes in Turbo Tax this year! I had to pay $80 to file my return this year and it should have cost nothing. My return did not include a Lifetime Learning Credit as I did not qualify for it yet the Turbo Tax system said I had to upgrade my return and pay because it included it. Misleading and inaccurate! I had to pay $39 for each the state and federal returns. I will look for other tax preparation options next year.
Date published: 2023-02-05
Rated 5 out of 5 by from Great Choice They make it quick and easy to file and ask great questions to help make sure you are checking the right boxes.
Date published: 2023-02-05
Rated 5 out of 5 by from Confidence with Turbo Tax I have been filing my taxes with Turbo Tax for several years and have seen many improvements/ additions to their services. I like the addition of being able to consult with a live person if needed. I also like that the service presents questions other than the ones required by law. This helps give me confidence that I am not missing anything when I file. I started using Turbo Tax after having a bad experience with another more expensive service. The only reason I used that service was that I felt unsure about using a computerized service by myself. Using Turbo Tax was easy and reassuring even to someone who is not computer savvy. I haven't used any other service since and I recommend it to others looking for a relatively inexpensive way to file their tax returns.
Date published: 2023-02-05
Rated 5 out of 5 by from awesome always recommended to who would ask...............
Date published: 2023-02-05
Rated 5 out of 5 by from easy yo use great example, when I called customer service was great
Date published: 2023-02-05
Rated 5 out of 5 by from Fast and Easy Very easy to use. Given I have used it for a few years now when I logged in it showed me being 50% done. Not much changes in my life so I think I was done in less than 10 minutes.
Date published: 2023-02-05
Rated 5 out of 5 by from Quick, Helpful, Easy Was originally daunted by taxes...this made it relatively simple and smnooth. Thanks!
Date published: 2023-02-05
Rated 5 out of 5 by from Turbotax I have used Turbotax for several years now and I always get the best results
Date published: 2023-02-05
Rated 5 out of 5 by from TurboTax is great! TurboTax has a streamlined system that is simple and handy to use, and I especially appreciate that it's free. Taxes are stressful but TurboTax removes that stress and makes filing taxes easy.
Date published: 2023-02-05
Rated 5 out of 5 by from Good job Turnbo Tax It was easy to use and the instruction were eady to follow
Date published: 2023-02-05
All TurboTax® Offerings Reviews - Page 11992