TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 2 out of 5 by
BRHoll from
Not happy with the changes in Turbo Tax this year!
I had to pay $80 to file my return this year and it should have cost nothing. My return did not include a Lifetime Learning Credit as I did not qualify for it yet the Turbo Tax system said I had to upgrade my return and pay because it included it. Misleading and inaccurate! I had to pay $39 for each the state and federal returns. I will look for other tax preparation options next year.
Date published: 2023-02-05
Rated 5 out of 5 by
cmm2345 from
Great Choice
They make it quick and easy to file and ask great questions to help make sure you are checking the right boxes.
Date published: 2023-02-05
Rated 5 out of 5 by
confidence1 from
Confidence with Turbo Tax
I have been filing my taxes with Turbo Tax for several years and have seen many improvements/ additions to their services. I like the addition of being able to consult with a live person if needed. I also like that the service presents questions other than the ones required by law. This helps give me confidence that I am not missing anything when I file. I started using Turbo Tax after having a bad experience with another more expensive service. The only reason I used that service was that I felt unsure about using a computerized service by myself. Using Turbo Tax was easy and reassuring even to someone who is not computer savvy. I haven't used any other service since and I recommend it to others looking for a relatively inexpensive way to file their tax returns.
Date published: 2023-02-05
Rated 5 out of 5 by
janice mike from
awesome
always recommended to who would ask...............
Date published: 2023-02-05
Rated 5 out of 5 by
Nikitapopjk from
easy yo use
great example, when I called customer service was great
Date published: 2023-02-05
Rated 5 out of 5 by
Steve369 from
Fast and Easy
Very easy to use. Given I have used it for a few years now when I logged in it showed me being 50% done. Not much changes in my life so I think I was done in less than 10 minutes.
Date published: 2023-02-05
Rated 5 out of 5 by
Viin from
Quick, Helpful, Easy
Was originally daunted by taxes...this made it relatively simple and smnooth. Thanks!
Date published: 2023-02-05
Rated 5 out of 5 by
Johnnienic from
Turbotax
I have used Turbotax for several years now and I always get the best results
Date published: 2023-02-05
Rated 5 out of 5 by
gigalogeorge from
TurboTax is great!
TurboTax has a streamlined system that is simple and handy to use, and I especially appreciate that it's free. Taxes are stressful but TurboTax removes that stress and makes filing taxes easy.
Date published: 2023-02-05
Rated 5 out of 5 by
Andrew12345677890 from
Good job Turnbo Tax
It was easy to use and the instruction were eady to follow
All TurboTax® Offerings Reviews - Page 11992
Date published: 2023-02-05
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
BRHoll from
Not happy with the changes in Turbo Tax this year!
I had to pay $80 to file my return this year and it should have cost nothing. My return did not include a Lifetime Learning Credit as I did not qualify for it yet the Turbo Tax system said I had to upgrade my return and pay because it included it. Misleading and inaccurate! I had to pay $39 for each the state and federal returns. I will look for other tax preparation options next year.
Date published: 2023-02-05
Rated 5 out of 5 by
cmm2345 from
Great Choice
They make it quick and easy to file and ask great questions to help make sure you are checking the right boxes.
Date published: 2023-02-05
Rated 5 out of 5 by
confidence1 from
Confidence with Turbo Tax
I have been filing my taxes with Turbo Tax for several years and have seen many improvements/ additions to their services. I like the addition of being able to consult with a live person if needed. I also like that the service presents questions other than the ones required by law. This helps give me confidence that I am not missing anything when I file. I started using Turbo Tax after having a bad experience with another more expensive service. The only reason I used that service was that I felt unsure about using a computerized service by myself. Using Turbo Tax was easy and reassuring even to someone who is not computer savvy. I haven't used any other service since and I recommend it to others looking for a relatively inexpensive way to file their tax returns.
Date published: 2023-02-05
Rated 5 out of 5 by
janice mike from
awesome
always recommended to who would ask...............
Date published: 2023-02-05
Rated 5 out of 5 by
Nikitapopjk from
easy yo use
great example, when I called customer service was great
Date published: 2023-02-05
Rated 5 out of 5 by
Steve369 from
Fast and Easy
Very easy to use. Given I have used it for a few years now when I logged in it showed me being 50% done. Not much changes in my life so I think I was done in less than 10 minutes.
Date published: 2023-02-05
Rated 5 out of 5 by
Viin from
Quick, Helpful, Easy
Was originally daunted by taxes...this made it relatively simple and smnooth. Thanks!
Date published: 2023-02-05
Rated 5 out of 5 by
Johnnienic from
Turbotax
I have used Turbotax for several years now and I always get the best results
Date published: 2023-02-05
Rated 5 out of 5 by
gigalogeorge from
TurboTax is great!
TurboTax has a streamlined system that is simple and handy to use, and I especially appreciate that it's free. Taxes are stressful but TurboTax removes that stress and makes filing taxes easy.
Date published: 2023-02-05
Rated 5 out of 5 by
Andrew12345677890 from
Good job Turnbo Tax
It was easy to use and the instruction were eady to follow
All TurboTax® Offerings Reviews - Page 11992
Date published: 2023-02-05