TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Great job, Turbo Tax Easy and user friendly. I have used this program for years.
Date published: 2021-02-17
Rated 5 out of 5 by from Online helper was great! My online helper was great!! Very thorough. Helped me find where to put in estimated taxes paid.
Date published: 2021-02-17
Rated 5 out of 5 by from Great Product!! Walked me through each step and double checked my facts. Simple to use! John called me back in less than the projected time frame. Went over my returns screen by screen. Caught several errors that would have been problematic. Very professional.
Date published: 2021-02-17
Rated 5 out of 5 by from great customer service and easy processing Corey was a great help and taught me other methods of use for the next time i have an issue.. but still will ask for help. thank you
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax is great!!! Great way to do your own taxes and save money!!!!!
Date published: 2021-02-17
Rated 5 out of 5 by from TurboTax Was inexpensive and easy to do. Would recommend to a friend.
Date published: 2021-02-17
Rated 5 out of 5 by from Really good It was very easy to follow. I had no trouble very informative. No complaints
Date published: 2021-02-17
Rated 5 out of 5 by from turbotax cool asf It was super fast and really easy to do. I didn't need any assistance
Date published: 2021-02-17
Rated 5 out of 5 by from So easy to use! We always use turbo tax. It walks you through every step
Date published: 2021-02-17
Rated 1 out of 5 by from turbo Tax failure Everything seemed to be going fine until it came time for our city taxes. We both work for the same employer. I however, am exempt from paying local taxes because I do not work in the city I report to in the morning. "My" info was correct on all of the forms, but my husbands info was 1. Listed under my name, 2. Made his entire income excluded when it wasn't supposed to be. Nothing I could do would change the outcome. I called Turbo Tax and was told I'd be on hold for 30 minutes...no problem...an hour later, not only had the "hold music" stopped, I was never helped. My employer takes a full 1% out of my check, it's too confusing for them to do it correctly, so the city owes me quite a bit of money. I'll have to do the city forms by hand.
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 11962
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great job, Turbo Tax Easy and user friendly. I have used this program for years.
Date published: 2021-02-17
Rated 5 out of 5 by from Online helper was great! My online helper was great!! Very thorough. Helped me find where to put in estimated taxes paid.
Date published: 2021-02-17
Rated 5 out of 5 by from Great Product!! Walked me through each step and double checked my facts. Simple to use! John called me back in less than the projected time frame. Went over my returns screen by screen. Caught several errors that would have been problematic. Very professional.
Date published: 2021-02-17
Rated 5 out of 5 by from great customer service and easy processing Corey was a great help and taught me other methods of use for the next time i have an issue.. but still will ask for help. thank you
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax is great!!! Great way to do your own taxes and save money!!!!!
Date published: 2021-02-17
Rated 5 out of 5 by from TurboTax Was inexpensive and easy to do. Would recommend to a friend.
Date published: 2021-02-17
Rated 5 out of 5 by from Really good It was very easy to follow. I had no trouble very informative. No complaints
Date published: 2021-02-17
Rated 5 out of 5 by from turbotax cool asf It was super fast and really easy to do. I didn't need any assistance
Date published: 2021-02-17
Rated 5 out of 5 by from So easy to use! We always use turbo tax. It walks you through every step
Date published: 2021-02-17
Rated 1 out of 5 by from turbo Tax failure Everything seemed to be going fine until it came time for our city taxes. We both work for the same employer. I however, am exempt from paying local taxes because I do not work in the city I report to in the morning. "My" info was correct on all of the forms, but my husbands info was 1. Listed under my name, 2. Made his entire income excluded when it wasn't supposed to be. Nothing I could do would change the outcome. I called Turbo Tax and was told I'd be on hold for 30 minutes...no problem...an hour later, not only had the "hold music" stopped, I was never helped. My employer takes a full 1% out of my check, it's too confusing for them to do it correctly, so the city owes me quite a bit of money. I'll have to do the city forms by hand.
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 11962