TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281619 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Life Simplified Thank you Turbo Tax for being quick, easy, and reliable!!!
Date published: 2021-02-25
Rated 3 out of 5 by from I live and die by TurboTax So, I have 2 companies and a complex personal return. I still use checks and credit cards to pay bills. It makes it more complex, but still easier. This is the first year I'd had a problem importing documents. Maybe next year they'll figure out a way to make it easier. Now, they do have really nice support people, but it's tough to get to a live person. Maybe next year they will understand that AI isn't for everyone, they had a circular process. I got really frustrated after 4 turns around the same process.
Date published: 2021-02-25
Rated 3 out of 5 by from Glitches 2019 state refund was doubled. Filing was rejected due to negative 1099-B proceeds. This should have been addressed within the app. First expert was excellent, second had baby crying in background.
Date published: 2021-02-25
Rated 5 out of 5 by from The only Company That ive ever done my taxes with helps me alot very easy and useful , My live help was very professional and patient
Date published: 2021-02-25
Rated 3 out of 5 by from It's okay Some of the things I didn't understand but I figured it out
Date published: 2021-02-25
Rated 5 out of 5 by from Great Experience Great Experience & Free! I can do my taxes by myself with the right guidance!
Date published: 2021-02-25
Rated 4 out of 5 by from Super Easy to Use Turbo tax is easy to use, and took most of the stress out of twShe process.
Date published: 2021-02-25
Rated 3 out of 5 by from Its a business Great up to when you have to pay.they should tell you upfront its $ 40 .00 more to efile on top of what your paying for federal and state filing...
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo tax is awesome!!l This my third time to use Turbo Tax to file my federal tax return. its very user friendly, and gives me a great sense of accomplishment when I finish.
Date published: 2021-02-25
Rated 5 out of 5 by from I love turbo tax We have been filling our taxes with turbo tax for years and we love it!
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 11947
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Life Simplified Thank you Turbo Tax for being quick, easy, and reliable!!!
Date published: 2021-02-25
Rated 3 out of 5 by from I live and die by TurboTax So, I have 2 companies and a complex personal return. I still use checks and credit cards to pay bills. It makes it more complex, but still easier. This is the first year I'd had a problem importing documents. Maybe next year they'll figure out a way to make it easier. Now, they do have really nice support people, but it's tough to get to a live person. Maybe next year they will understand that AI isn't for everyone, they had a circular process. I got really frustrated after 4 turns around the same process.
Date published: 2021-02-25
Rated 3 out of 5 by from Glitches 2019 state refund was doubled. Filing was rejected due to negative 1099-B proceeds. This should have been addressed within the app. First expert was excellent, second had baby crying in background.
Date published: 2021-02-25
Rated 5 out of 5 by from The only Company That ive ever done my taxes with helps me alot very easy and useful , My live help was very professional and patient
Date published: 2021-02-25
Rated 3 out of 5 by from It's okay Some of the things I didn't understand but I figured it out
Date published: 2021-02-25
Rated 5 out of 5 by from Great Experience Great Experience & Free! I can do my taxes by myself with the right guidance!
Date published: 2021-02-25
Rated 4 out of 5 by from Super Easy to Use Turbo tax is easy to use, and took most of the stress out of twShe process.
Date published: 2021-02-25
Rated 3 out of 5 by from Its a business Great up to when you have to pay.they should tell you upfront its $ 40 .00 more to efile on top of what your paying for federal and state filing...
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo tax is awesome!!l This my third time to use Turbo Tax to file my federal tax return. its very user friendly, and gives me a great sense of accomplishment when I finish.
Date published: 2021-02-25
Rated 5 out of 5 by from I love turbo tax We have been filling our taxes with turbo tax for years and we love it!
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 11947