TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Easy and Efficient Turbo Tax is very easy to use, step by step instructions. You get the most out of your tax filing experience.
Date published: 2021-02-16
Rated 2 out of 5 by from Was Confusing! Forms and instructions this year were confusing and hard to understand. I've been using Turbo Tax for several years and it was never this confusing. Also the "live" tax help was no help at all, it always gave suggestions/answers that had nothing to do with what I was asking and I always had to wait for an expert?
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo tax is awsome got me the max refund this year! Thank you Turbo tax
Date published: 2021-02-16
Rated 5 out of 5 by from VERY PATIENT WITH ME EACH AGENT IS DIFFERENT. THANKS SOO MUCH FOR JASMINE ..
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo Tax is Great!!!!! I started using Turbo Tax 2 years ago and I love it!!!! I will not use anything else. You can work at your own speed and dont have to be in a rush. I also love them because they have reasonable prices to file.
Date published: 2021-02-16
Rated 2 out of 5 by from Turbo Tax Help line sucks Previously, we would have the fee for filing withdrawn from our refund. Apparently this year you need to pay TurboTax directly. Think you could advise users in big letters that you changed your process? Called twice only to have your call taker hang up on us twice while talking to them. Class Act that is for sure!!!!!
Date published: 2021-02-16
Rated 5 out of 5 by from Love Turbo Tax! I've been using Turbo Tax for many years. It is so simple, very user friendly, and explains things very well. It takes all of the guesswork out of doing your own taxes. I love it!
Date published: 2021-02-16
Rated 5 out of 5 by from Tax preparation without complication and expense I love the ability to work and save as i go through the journey and pick it back up where i left off with convenience
Date published: 2021-02-16
Rated 5 out of 5 by from Awesomely easy TurboTax walks you through every step of the way and goes back when necessary 8
Date published: 2021-02-16
Rated 5 out of 5 by from Awesome During wrap it up the program found some issues and I was able to get help with a phone call. They have awesome tax help.
Date published: 2021-02-16
All TurboTax® Offerings Reviews - Page 11943
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy and Efficient Turbo Tax is very easy to use, step by step instructions. You get the most out of your tax filing experience.
Date published: 2021-02-16
Rated 2 out of 5 by from Was Confusing! Forms and instructions this year were confusing and hard to understand. I've been using Turbo Tax for several years and it was never this confusing. Also the "live" tax help was no help at all, it always gave suggestions/answers that had nothing to do with what I was asking and I always had to wait for an expert?
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo tax is awsome got me the max refund this year! Thank you Turbo tax
Date published: 2021-02-16
Rated 5 out of 5 by from VERY PATIENT WITH ME EACH AGENT IS DIFFERENT. THANKS SOO MUCH FOR JASMINE ..
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo Tax is Great!!!!! I started using Turbo Tax 2 years ago and I love it!!!! I will not use anything else. You can work at your own speed and dont have to be in a rush. I also love them because they have reasonable prices to file.
Date published: 2021-02-16
Rated 2 out of 5 by from Turbo Tax Help line sucks Previously, we would have the fee for filing withdrawn from our refund. Apparently this year you need to pay TurboTax directly. Think you could advise users in big letters that you changed your process? Called twice only to have your call taker hang up on us twice while talking to them. Class Act that is for sure!!!!!
Date published: 2021-02-16
Rated 5 out of 5 by from Love Turbo Tax! I've been using Turbo Tax for many years. It is so simple, very user friendly, and explains things very well. It takes all of the guesswork out of doing your own taxes. I love it!
Date published: 2021-02-16
Rated 5 out of 5 by from Tax preparation without complication and expense I love the ability to work and save as i go through the journey and pick it back up where i left off with convenience
Date published: 2021-02-16
Rated 5 out of 5 by from Awesomely easy TurboTax walks you through every step of the way and goes back when necessary 8
Date published: 2021-02-16
Rated 5 out of 5 by from Awesome During wrap it up the program found some issues and I was able to get help with a phone call. They have awesome tax help.
Date published: 2021-02-16
All TurboTax® Offerings Reviews - Page 11943