TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 4 out of 5 by from Turbo Tax was helpful I was happy with the process in processing my taxes
Date published: 2021-02-24
Rated 5 out of 5 by from Great Service I didn't work last year but Turbo Tax helped get my Stimulus money!
Date published: 2021-02-24
Rated 4 out of 5 by from Wish Robinhood Transferred Better I had a lot of issues with transferring my 1099-B over and ended up having to upgrade.
Date published: 2021-02-24
Rated 5 out of 5 by from TURBOTAX IS VERY EASY, FAST AND EXCELLENT IT WAS VERY EASY FOR ME TO FILE MY TAX RETURNS AND IT TOOK ONLY MINUTES TO DO IT.
Date published: 2021-02-24
Rated 5 out of 5 by from Walks You through your taxes thoroughly I've been using Turbo Tax for 4 years now. It allows me to do my taxes knowing that I will get an accurate return. I don't have complicated taxes so it's easy to do them.
Date published: 2021-02-24
Rated 1 out of 5 by from one big problem You use a 3rd party to email that verfication to my email. IT goes IMMEDIATELY INTO my spam/spoof email. Didn't know where it was till I called my provider and they explained that it would ALWAYS go there. You need to stop that. Never had that problem before.
Date published: 2021-02-24
Rated 5 out of 5 by from Great Online Great service. Had a 1099 R but didn't know where the info should be included. Live person returned phone call (within 5 minutes) and led me easily through to locate and input the info.
Date published: 2021-02-24
Rated 4 out of 5 by from I got the help I needed I talked to 3 different experts I forgot the name of the first one but it was really helpful and he explained everything to me. The second one just confused me more and the third helped my finalize my taxes and that help was for free. This is my third year doing my taxes with turbo tax and am satisfied with the process but they keep increasing the prices. I paid $80 when it was $40 last year so thats interesting. Also the only reason why I paid $80 was because I called and got help from Pairs because before it was trying to charge me $140 which is too much for turbotax, I would have gone to an in person tax service that was cheaper and is $100. I gave 4 stars because I did get help and I think a great return and the process was a little frustrating but its good.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is the Greatest! I have used Turbo Tax for over 30 years. I plan to continue using it in future years. I always been very happy with it's results.
Date published: 2021-02-24
Rated 3 out of 5 by from ok it was pretty easy but i didnt like all the hidden fees could of had someone do it cheaper
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 11887
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbo Tax was helpful I was happy with the process in processing my taxes
Date published: 2021-02-24
Rated 5 out of 5 by from Great Service I didn't work last year but Turbo Tax helped get my Stimulus money!
Date published: 2021-02-24
Rated 4 out of 5 by from Wish Robinhood Transferred Better I had a lot of issues with transferring my 1099-B over and ended up having to upgrade.
Date published: 2021-02-24
Rated 5 out of 5 by from TURBOTAX IS VERY EASY, FAST AND EXCELLENT IT WAS VERY EASY FOR ME TO FILE MY TAX RETURNS AND IT TOOK ONLY MINUTES TO DO IT.
Date published: 2021-02-24
Rated 5 out of 5 by from Walks You through your taxes thoroughly I've been using Turbo Tax for 4 years now. It allows me to do my taxes knowing that I will get an accurate return. I don't have complicated taxes so it's easy to do them.
Date published: 2021-02-24
Rated 1 out of 5 by from one big problem You use a 3rd party to email that verfication to my email. IT goes IMMEDIATELY INTO my spam/spoof email. Didn't know where it was till I called my provider and they explained that it would ALWAYS go there. You need to stop that. Never had that problem before.
Date published: 2021-02-24
Rated 5 out of 5 by from Great Online Great service. Had a 1099 R but didn't know where the info should be included. Live person returned phone call (within 5 minutes) and led me easily through to locate and input the info.
Date published: 2021-02-24
Rated 4 out of 5 by from I got the help I needed I talked to 3 different experts I forgot the name of the first one but it was really helpful and he explained everything to me. The second one just confused me more and the third helped my finalize my taxes and that help was for free. This is my third year doing my taxes with turbo tax and am satisfied with the process but they keep increasing the prices. I paid $80 when it was $40 last year so thats interesting. Also the only reason why I paid $80 was because I called and got help from Pairs because before it was trying to charge me $140 which is too much for turbotax, I would have gone to an in person tax service that was cheaper and is $100. I gave 4 stars because I did get help and I think a great return and the process was a little frustrating but its good.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is the Greatest! I have used Turbo Tax for over 30 years. I plan to continue using it in future years. I always been very happy with it's results.
Date published: 2021-02-24
Rated 3 out of 5 by from ok it was pretty easy but i didnt like all the hidden fees could of had someone do it cheaper
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 11887