TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from Makes Filing taxes easy Turbo Tax walks you through the process step by step. Asks questions that make the process easy to understand.
Date published: 2021-02-25
Rated 1 out of 5 by from Hidden fees: TURBOTAX IS NOT FREE! Turbotax had been good this past few years but suddenly they changed. I feel like I got kind of scammed. When I was ready to file for my returns, they suddenly popped up that I am unable to file unless I upgrade and that it's $40. I did not mind paying that but soon after I got to the payments page and they charged $40 for federal, $40 for the state, and $40 to pay the bills through my returns. I was pretty much deep into the filing so I had no choice but to pay $120. I went from filing my taxes for free to paying $120. I would have rather gone to H and R block because at least they are upfront with their fees. There's nothing more a customer hates more than hidden fees. It's been a good 3 years with you guys, you will not be seeing me again. I'd rather pay a tax professional more money than getting blindsided.
Date published: 2021-02-25
Rated 5 out of 5 by from So Easy to use I do my taxes every year on turbo tax. They seem to get better and better with their program. I love using them.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo tax made it fast and easy The title says it all, but they want more in this box.
Date published: 2021-02-25
Rated 5 out of 5 by from Super Easy To Use Really easy to use, if you don't have a complicated tax situation such as owning your own business. But if you are employed, it's very easy to use!!
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax #1 Great overall experience, for now my always go to service!
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is Awesome Very easy to navigate and the explanations are very understandable.
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax online is easy for anyone to use Once you have all of your documents, TurboTax is easy to understand and use. They cover all bases and ask questions to fully complete the returns.
Date published: 2021-02-25
Rated 5 out of 5 by from Awesome this is the best place to do taxes. You make it easy to do taxes.
Date published: 2021-02-25
Rated 5 out of 5 by from Awesome-sauce quick simple and easy...even my ten year old can user this program...very user friendly
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 11864
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Makes Filing taxes easy Turbo Tax walks you through the process step by step. Asks questions that make the process easy to understand.
Date published: 2021-02-25
Rated 1 out of 5 by from Hidden fees: TURBOTAX IS NOT FREE! Turbotax had been good this past few years but suddenly they changed. I feel like I got kind of scammed. When I was ready to file for my returns, they suddenly popped up that I am unable to file unless I upgrade and that it's $40. I did not mind paying that but soon after I got to the payments page and they charged $40 for federal, $40 for the state, and $40 to pay the bills through my returns. I was pretty much deep into the filing so I had no choice but to pay $120. I went from filing my taxes for free to paying $120. I would have rather gone to H and R block because at least they are upfront with their fees. There's nothing more a customer hates more than hidden fees. It's been a good 3 years with you guys, you will not be seeing me again. I'd rather pay a tax professional more money than getting blindsided.
Date published: 2021-02-25
Rated 5 out of 5 by from So Easy to use I do my taxes every year on turbo tax. They seem to get better and better with their program. I love using them.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo tax made it fast and easy The title says it all, but they want more in this box.
Date published: 2021-02-25
Rated 5 out of 5 by from Super Easy To Use Really easy to use, if you don't have a complicated tax situation such as owning your own business. But if you are employed, it's very easy to use!!
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax #1 Great overall experience, for now my always go to service!
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is Awesome Very easy to navigate and the explanations are very understandable.
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax online is easy for anyone to use Once you have all of your documents, TurboTax is easy to understand and use. They cover all bases and ask questions to fully complete the returns.
Date published: 2021-02-25
Rated 5 out of 5 by from Awesome this is the best place to do taxes. You make it easy to do taxes.
Date published: 2021-02-25
Rated 5 out of 5 by from Awesome-sauce quick simple and easy...even my ten year old can user this program...very user friendly
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 11864