TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from TurboTax was easy to follow Easy directions and props. Clearly, organization and gave confidence
Date published: 2022-02-16
Rated 5 out of 5 by from Easy to use and understand Always a pretty simple and easy experience. When I need help it's always there. Love turbo tax and I file with them every year now!
Date published: 2022-02-16
Rated 5 out of 5 by from Easy, fast and cheap to complete Easy to complete, good instructions, Cheap and I keep using it
Date published: 2022-02-16
Rated 4 out of 5 by from good and easy It was really easy to enter in info. I had to visit other online accounts to research information. With a computer and wifi, it was pretty smooth.
Date published: 2022-02-16
Rated 3 out of 5 by from unfortunate hidden fees Turbo tax was mostly good. It made most of the taxes fairly easy; however, I totally wouldn't mind just entering my own information. Unfortunately there was over $100 in hidden fees by the end of the tax return. I have no idea why or what I'm even paying for. I thought I would stick with turbotax when I get more difficult tax situations in the future; however, they broke my trust and hurt my feelings with the hidden fees.
Date published: 2022-02-16
Rated 5 out of 5 by from VERY EASY TO USE AND VERY SAFE AND PROFESSIONAL VERY EASTY TO USE...SAFE AND PROFESSIONAL I RECOMMEND THIS TO ANYONE
Date published: 2022-02-16
Rated 1 out of 5 by from Forced me to purchase Deluxe version I did all the work myself at the time to submit the form, it took me for the 50th time to a page telling me to get the Deluxe version. I declined, but then it took me to a page saying I needed that version and there was no button to decline and it would not let me continue unless I "agreed". Forced $39 out of my wallet, so much for free. It's not like it added any extra money to my return either.
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo tax ROCKS! Turbo tax is absolutely the easiest way ive ever filed my taxes! The very best!
Date published: 2022-02-16
Rated 5 out of 5 by from TurboTax Top Notch I have you used Turbo Tax for the last 9 years and it is very streamline and user-friendly.
Date published: 2022-02-16
Rated 5 out of 5 by from Yay for Turbo Tax! I have been using Turbo tax for 9 years and everytime has been so easy to use, information is always clear and helpful. It seems to get better with every year. Thanks to the live chats agents as well. I appreciate the help with a sometimes stressful time of year.
Date published: 2022-02-16
All TurboTax® Offerings Reviews - Page 11807
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax was easy to follow Easy directions and props. Clearly, organization and gave confidence
Date published: 2022-02-16
Rated 5 out of 5 by from Easy to use and understand Always a pretty simple and easy experience. When I need help it's always there. Love turbo tax and I file with them every year now!
Date published: 2022-02-16
Rated 5 out of 5 by from Easy, fast and cheap to complete Easy to complete, good instructions, Cheap and I keep using it
Date published: 2022-02-16
Rated 4 out of 5 by from good and easy It was really easy to enter in info. I had to visit other online accounts to research information. With a computer and wifi, it was pretty smooth.
Date published: 2022-02-16
Rated 3 out of 5 by from unfortunate hidden fees Turbo tax was mostly good. It made most of the taxes fairly easy; however, I totally wouldn't mind just entering my own information. Unfortunately there was over $100 in hidden fees by the end of the tax return. I have no idea why or what I'm even paying for. I thought I would stick with turbotax when I get more difficult tax situations in the future; however, they broke my trust and hurt my feelings with the hidden fees.
Date published: 2022-02-16
Rated 5 out of 5 by from VERY EASY TO USE AND VERY SAFE AND PROFESSIONAL VERY EASTY TO USE...SAFE AND PROFESSIONAL I RECOMMEND THIS TO ANYONE
Date published: 2022-02-16
Rated 1 out of 5 by from Forced me to purchase Deluxe version I did all the work myself at the time to submit the form, it took me for the 50th time to a page telling me to get the Deluxe version. I declined, but then it took me to a page saying I needed that version and there was no button to decline and it would not let me continue unless I "agreed". Forced $39 out of my wallet, so much for free. It's not like it added any extra money to my return either.
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo tax ROCKS! Turbo tax is absolutely the easiest way ive ever filed my taxes! The very best!
Date published: 2022-02-16
Rated 5 out of 5 by from TurboTax Top Notch I have you used Turbo Tax for the last 9 years and it is very streamline and user-friendly.
Date published: 2022-02-16
Rated 5 out of 5 by from Yay for Turbo Tax! I have been using Turbo tax for 9 years and everytime has been so easy to use, information is always clear and helpful. It seems to get better with every year. Thanks to the live chats agents as well. I appreciate the help with a sometimes stressful time of year.
Date published: 2022-02-16
All TurboTax® Offerings Reviews - Page 11807