TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
Trevor02 from
TurboTax was easy to follow
Easy directions and props. Clearly, organization and gave confidence
Date published: 2022-02-16
Rated 5 out of 5 by
Jael strong from
Easy to use and understand
Always a pretty simple and easy experience. When I need help it's always there. Love turbo tax and I file with them every year now!
Date published: 2022-02-16
Rated 5 out of 5 by
Duke97pt from
Easy, fast and cheap to complete
Easy to complete, good instructions, Cheap and I keep using it
Date published: 2022-02-16
Rated 4 out of 5 by
cappyg from
good and easy
It was really easy to enter in info. I had to visit other online accounts to research information. With a computer and wifi, it was pretty smooth.
Date published: 2022-02-16
Rated 3 out of 5 by
allyew from
unfortunate hidden fees
Turbo tax was mostly good. It made most of the taxes fairly easy; however, I totally wouldn't mind just entering my own information. Unfortunately there was over $100 in hidden fees by the end of the tax return. I have no idea why or what I'm even paying for. I thought I would stick with turbotax when I get more difficult tax situations in the future; however, they broke my trust and hurt my feelings with the hidden fees.
Date published: 2022-02-16
Rated 5 out of 5 by
KOKOLANGO from
VERY EASY TO USE AND VERY SAFE AND PROFESSIONAL
VERY EASTY TO USE...SAFE AND PROFESSIONAL I RECOMMEND THIS TO ANYONE
Date published: 2022-02-16
Rated 1 out of 5 by
DaynR from
Forced me to purchase Deluxe version
I did all the work myself at the time to submit the form, it took me for the 50th time to a page telling me to get the Deluxe version. I declined, but then it took me to a page saying I needed that version and there was no button to decline and it would not let me continue unless I "agreed". Forced $39 out of my wallet, so much for free. It's not like it added any extra money to my return either.
Date published: 2022-02-16
Rated 5 out of 5 by
Krissy w a K from
Turbo tax ROCKS!
Turbo tax is absolutely the easiest way ive ever filed my taxes! The very best!
Date published: 2022-02-16
Rated 5 out of 5 by
DukeofYork42 from
TurboTax Top Notch
I have you used Turbo Tax for the last 9 years and it is very streamline and user-friendly.
Date published: 2022-02-16
Rated 5 out of 5 by
Simple Life from
Yay for Turbo Tax!
I have been using Turbo tax for 9 years and everytime has been so easy to use, information is always clear and helpful. It seems to get better with every year. Thanks to the live chats agents as well. I appreciate the help with a sometimes stressful time of year.
All TurboTax® Offerings Reviews - Page 11807
Date published: 2022-02-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
Trevor02 from
TurboTax was easy to follow
Easy directions and props. Clearly, organization and gave confidence
Date published: 2022-02-16
Rated 5 out of 5 by
Jael strong from
Easy to use and understand
Always a pretty simple and easy experience. When I need help it's always there. Love turbo tax and I file with them every year now!
Date published: 2022-02-16
Rated 5 out of 5 by
Duke97pt from
Easy, fast and cheap to complete
Easy to complete, good instructions, Cheap and I keep using it
Date published: 2022-02-16
Rated 4 out of 5 by
cappyg from
good and easy
It was really easy to enter in info. I had to visit other online accounts to research information. With a computer and wifi, it was pretty smooth.
Date published: 2022-02-16
Rated 3 out of 5 by
allyew from
unfortunate hidden fees
Turbo tax was mostly good. It made most of the taxes fairly easy; however, I totally wouldn't mind just entering my own information. Unfortunately there was over $100 in hidden fees by the end of the tax return. I have no idea why or what I'm even paying for. I thought I would stick with turbotax when I get more difficult tax situations in the future; however, they broke my trust and hurt my feelings with the hidden fees.
Date published: 2022-02-16
Rated 5 out of 5 by
KOKOLANGO from
VERY EASY TO USE AND VERY SAFE AND PROFESSIONAL
VERY EASTY TO USE...SAFE AND PROFESSIONAL I RECOMMEND THIS TO ANYONE
Date published: 2022-02-16
Rated 1 out of 5 by
DaynR from
Forced me to purchase Deluxe version
I did all the work myself at the time to submit the form, it took me for the 50th time to a page telling me to get the Deluxe version. I declined, but then it took me to a page saying I needed that version and there was no button to decline and it would not let me continue unless I "agreed". Forced $39 out of my wallet, so much for free. It's not like it added any extra money to my return either.
Date published: 2022-02-16
Rated 5 out of 5 by
Krissy w a K from
Turbo tax ROCKS!
Turbo tax is absolutely the easiest way ive ever filed my taxes! The very best!
Date published: 2022-02-16
Rated 5 out of 5 by
DukeofYork42 from
TurboTax Top Notch
I have you used Turbo Tax for the last 9 years and it is very streamline and user-friendly.
Date published: 2022-02-16
Rated 5 out of 5 by
Simple Life from
Yay for Turbo Tax!
I have been using Turbo tax for 9 years and everytime has been so easy to use, information is always clear and helpful. It seems to get better with every year. Thanks to the live chats agents as well. I appreciate the help with a sometimes stressful time of year.
All TurboTax® Offerings Reviews - Page 11807
Date published: 2022-02-16