TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from Not happy with product this year Had to wait for two weeks for what seemed like a technical issue with the software. Ended up being a round up issue on deductions, I put in specific dollars that ended in .39 cents, software rounded it down on one line (21,706) and up on another (21,707), so I manually changed it to (21,706). and it worked. That looks like a rounding error on your part. When this all started, my options were to wait a few weeks till Turbo fixed it., or print and file manually. I'm not using Turbo Tax to file manually. None of your experts are in a position to help (not their fault).
Date published: 2023-02-19
Rated 5 out of 5 by from GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD
Date published: 2023-02-19
Rated 5 out of 5 by from Great service helps find all documents needed Easy and fast to use. Great way to get refunds deposited to your account quickly.
Date published: 2023-02-19
Rated 5 out of 5 by from customer service I love how turbo helped me understand everything and was available every step of the way
Date published: 2023-02-19
Rated 5 out of 5 by from Turbo Tax takes the pain and worry out of taxes. Quick and easy as always. I retired this year and it was simple. Got the max refund.
Date published: 2023-02-19
Rated 5 out of 5 by from makes filling easy Step by step, easy, questions easy to understand. quick, well worth the cost
Date published: 2023-02-19
Rated 5 out of 5 by from great great this was good this was good this was good heel
Date published: 2023-02-19
Rated 5 out of 5 by from TAX Great, easy Thanks Turbo Tax I have used TT for many years and every year was so easy
Date published: 2023-02-19
Rated 5 out of 5 by from Great Experience (for doing taxes)! For our most complex tax year, Turbo Tax made it a breeze. Talked to a TT tax professional and was able to ask questions and get answers (Mahalo, Russel!).
Date published: 2023-02-19
Rated 4 out of 5 by from easy they will help, you get your taxes together. They will help you till your done.
Date published: 2023-02-19
All TurboTax® Offerings Reviews - Page 11747
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Not happy with product this year Had to wait for two weeks for what seemed like a technical issue with the software. Ended up being a round up issue on deductions, I put in specific dollars that ended in .39 cents, software rounded it down on one line (21,706) and up on another (21,707), so I manually changed it to (21,706). and it worked. That looks like a rounding error on your part. When this all started, my options were to wait a few weeks till Turbo fixed it., or print and file manually. I'm not using Turbo Tax to file manually. None of your experts are in a position to help (not their fault).
Date published: 2023-02-19
Rated 5 out of 5 by from GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD
Date published: 2023-02-19
Rated 5 out of 5 by from Great service helps find all documents needed Easy and fast to use. Great way to get refunds deposited to your account quickly.
Date published: 2023-02-19
Rated 5 out of 5 by from customer service I love how turbo helped me understand everything and was available every step of the way
Date published: 2023-02-19
Rated 5 out of 5 by from Turbo Tax takes the pain and worry out of taxes. Quick and easy as always. I retired this year and it was simple. Got the max refund.
Date published: 2023-02-19
Rated 5 out of 5 by from makes filling easy Step by step, easy, questions easy to understand. quick, well worth the cost
Date published: 2023-02-19
Rated 5 out of 5 by from great great this was good this was good this was good heel
Date published: 2023-02-19
Rated 5 out of 5 by from TAX Great, easy Thanks Turbo Tax I have used TT for many years and every year was so easy
Date published: 2023-02-19
Rated 5 out of 5 by from Great Experience (for doing taxes)! For our most complex tax year, Turbo Tax made it a breeze. Talked to a TT tax professional and was able to ask questions and get answers (Mahalo, Russel!).
Date published: 2023-02-19
Rated 4 out of 5 by from easy they will help, you get your taxes together. They will help you till your done.
Date published: 2023-02-19
All TurboTax® Offerings Reviews - Page 11747