TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 1 out of 5 by
ChangoFett from
Costs so much now
Cant believe I have to pay $119 to file taxes now after paying $0 the last 7 years
Date published: 2023-04-18
Rated 4 out of 5 by
Gwoods0286 from
Easy to understand
Fast and easy to understand, even if you never done your own taxes before.
Date published: 2023-04-18
Rated 5 out of 5 by
NayG from
Great experience
They told me exactly what I needed to do for the IRS to accept my refund. Simple and easy
Date published: 2023-04-18
Rated 4 out of 5 by
PhillyLad from
!000% better then H&R
Took over an hour but much easier then other softwares I used!
Date published: 2023-04-18
Rated 1 out of 5 by
France Aurora from
Disappointed for Several Reasons
I'm unhappy with TurboTax because of the price switch! $89 when I started, then jumped to $119 at checkout time! Also a promised discount for filing fed and state together never materialized. State return asked for retirement income documents to be uploaded, but there was no opportunity to do so! I uploaded separately to Fed but not sure if the state will get them! Prevented from checking out by TurboTax trying to sell me extra products I didn't want or need! I didn't get a $10 credit as promised by email for early upload! What else?????
Date published: 2023-04-18
Rated 2 out of 5 by
MCardoso from
more fees every year
been using turbo tax for a few years and its more expensive every year. First its free, which means $20, then every year there are more and more fees added on. Its easy enough to fill out, but its expensive and feels sneaky the way you don't know how much it is until the end. Probably my last year using turbo tax
Date published: 2023-04-18
Rated 5 out of 5 by
Mary Florida from
Simply, easy, billingual. Awesome
They have billingual page that really help me and ask me every thing step by step.
Date published: 2023-04-18
Rated 5 out of 5 by
Natethegreat123 from
Turbo Tax is Amazing
Turbo Tax makes everything quick and easy for you, I love using it.
Date published: 2023-04-18
Rated 5 out of 5 by
Dubquan from
Love it here been here for years will always use t
Love it here been here for years will always use turbo
Date published: 2023-04-18
Rated 4 out of 5 by
Royad from
Turbo Tax can be the best
(1)Downloading investment information from Brokerage firm/bank needs improvement. The program should download fully all required information; and instructions to user can be improved upon in that area. Confusion in this area can frustrate the user. (2) The frequency of advertising paid assistance should be reduced. High frequency is annoying and distracting.
All TurboTax® Offerings Reviews - Page 1175
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
ChangoFett from
Costs so much now
Cant believe I have to pay $119 to file taxes now after paying $0 the last 7 years
Date published: 2023-04-18
Rated 4 out of 5 by
Gwoods0286 from
Easy to understand
Fast and easy to understand, even if you never done your own taxes before.
Date published: 2023-04-18
Rated 5 out of 5 by
NayG from
Great experience
They told me exactly what I needed to do for the IRS to accept my refund. Simple and easy
Date published: 2023-04-18
Rated 4 out of 5 by
PhillyLad from
!000% better then H&R
Took over an hour but much easier then other softwares I used!
Date published: 2023-04-18
Rated 1 out of 5 by
France Aurora from
Disappointed for Several Reasons
I'm unhappy with TurboTax because of the price switch! $89 when I started, then jumped to $119 at checkout time! Also a promised discount for filing fed and state together never materialized. State return asked for retirement income documents to be uploaded, but there was no opportunity to do so! I uploaded separately to Fed but not sure if the state will get them! Prevented from checking out by TurboTax trying to sell me extra products I didn't want or need! I didn't get a $10 credit as promised by email for early upload! What else?????
Date published: 2023-04-18
Rated 2 out of 5 by
MCardoso from
more fees every year
been using turbo tax for a few years and its more expensive every year. First its free, which means $20, then every year there are more and more fees added on. Its easy enough to fill out, but its expensive and feels sneaky the way you don't know how much it is until the end. Probably my last year using turbo tax
Date published: 2023-04-18
Rated 5 out of 5 by
Mary Florida from
Simply, easy, billingual. Awesome
They have billingual page that really help me and ask me every thing step by step.
Date published: 2023-04-18
Rated 5 out of 5 by
Natethegreat123 from
Turbo Tax is Amazing
Turbo Tax makes everything quick and easy for you, I love using it.
Date published: 2023-04-18
Rated 5 out of 5 by
Dubquan from
Love it here been here for years will always use t
Love it here been here for years will always use turbo
Date published: 2023-04-18
Rated 4 out of 5 by
Royad from
Turbo Tax can be the best
(1)Downloading investment information from Brokerage firm/bank needs improvement. The program should download fully all required information; and instructions to user can be improved upon in that area. Confusion in this area can frustrate the user. (2) The frequency of advertising paid assistance should be reduced. High frequency is annoying and distracting.
All TurboTax® Offerings Reviews - Page 1175
Date published: 2023-04-18