TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Turbo Tax is good Had a problem with my state e filing and ended up mailing it in. Help desk was unable to solve my problem
Date published: 2022-04-17
Rated 5 out of 5 by from TurboTax is simple and easy to use. I've used TurboTax for several years and I enjoy the easy to follow steps it provides.
Date published: 2022-04-17
Rated 4 out of 5 by from Easy but confusing. My experience with turbotax is a roller coaster. Some year it's easy, some year they take my money without telling me what it's for or they take it after I file my return. They said if I pay x amount I'll get help but....I don't know where to find it.
Date published: 2022-04-17
Rated 3 out of 5 by from good quick quickquick quickquick quickquick quickquick quick
Date published: 2022-04-17
Rated 3 out of 5 by from cost is way too high I just feel the amount is way to high, I would love to file my taxes through the mail for the cost of a stamp!!!
Date published: 2022-04-17
Rated 2 out of 5 by from Error message in the forms There was some sort of an error, where I was being required to enter zeros in order to move forward in the program. I didn't know this until I Googled the issue and found it to be a glitch in TurboTax. Since I started my tax filings late, I would have expected the TurboTax programmers to have worked on this problem, so it wouldn't happen again. Sad.
Date published: 2022-04-17
Rated 5 out of 5 by from Thank Goodness for TurboTax Collect all your tax forms and have no fear. TurboTax is here to help guide you. It was easy to answer all the questions and they got me my refund quickly and easily. See you again next year, TurboTax!
Date published: 2022-04-17
Rated 2 out of 5 by from TURBO TAX EXPERIENCE HORRIBLE THIS YEAR Four hours THAT's 4 HOURS trying to load the program/software with 4 IT TT help folks telling me all kinds of things that didn't help or work. Gave up just before midnight. Next morning opened my laptop and it load in 90 seconds...difference? Desktop WIN 11 - Laptop WIN 10. Which I told them... Inexcusable waste of my time...TURBO TAX Should have been ready for WINDOWS 11
Date published: 2022-04-17
Rated 5 out of 5 by from Easy. Simple. Fast. Went through all the steps and it was quick and easy to follow.
Date published: 2022-04-17
Rated 5 out of 5 by from Great Product I use TurboTax every year. Amazing every time. Thanks!
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1166
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is good Had a problem with my state e filing and ended up mailing it in. Help desk was unable to solve my problem
Date published: 2022-04-17
Rated 5 out of 5 by from TurboTax is simple and easy to use. I've used TurboTax for several years and I enjoy the easy to follow steps it provides.
Date published: 2022-04-17
Rated 4 out of 5 by from Easy but confusing. My experience with turbotax is a roller coaster. Some year it's easy, some year they take my money without telling me what it's for or they take it after I file my return. They said if I pay x amount I'll get help but....I don't know where to find it.
Date published: 2022-04-17
Rated 3 out of 5 by from good quick quickquick quickquick quickquick quickquick quick
Date published: 2022-04-17
Rated 3 out of 5 by from cost is way too high I just feel the amount is way to high, I would love to file my taxes through the mail for the cost of a stamp!!!
Date published: 2022-04-17
Rated 2 out of 5 by from Error message in the forms There was some sort of an error, where I was being required to enter zeros in order to move forward in the program. I didn't know this until I Googled the issue and found it to be a glitch in TurboTax. Since I started my tax filings late, I would have expected the TurboTax programmers to have worked on this problem, so it wouldn't happen again. Sad.
Date published: 2022-04-17
Rated 5 out of 5 by from Thank Goodness for TurboTax Collect all your tax forms and have no fear. TurboTax is here to help guide you. It was easy to answer all the questions and they got me my refund quickly and easily. See you again next year, TurboTax!
Date published: 2022-04-17
Rated 2 out of 5 by from TURBO TAX EXPERIENCE HORRIBLE THIS YEAR Four hours THAT's 4 HOURS trying to load the program/software with 4 IT TT help folks telling me all kinds of things that didn't help or work. Gave up just before midnight. Next morning opened my laptop and it load in 90 seconds...difference? Desktop WIN 11 - Laptop WIN 10. Which I told them... Inexcusable waste of my time...TURBO TAX Should have been ready for WINDOWS 11
Date published: 2022-04-17
Rated 5 out of 5 by from Easy. Simple. Fast. Went through all the steps and it was quick and easy to follow.
Date published: 2022-04-17
Rated 5 out of 5 by from Great Product I use TurboTax every year. Amazing every time. Thanks!
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1166